SUMMARY

• Experienced Scrum Master with 8 years of leadership and IT experience. As an Agile expert, l play a key role in coaching, training, mentoring teams with a focus on Agile practices and principles.
• I closely work with Executives, Product/Project Managers, and Agile Delivery Teams ensuring each member is engaged, committed, and passionate about their work and understanding of Agile Principles and Values.
• A proactive, analytical and self - organized Agile Practitioner with strong technical background.
• Strong knowledge of software development practices
• Excellent team player and team builder with strong excellent communication and leadership skills
• A background in financial services, ecommerce, cloud migration and a proven ability to quickly understand the business strategy and objectives
• Good coaching and mentoring skills and highly organized with the ability to multitask and good decision making.
• A proven capacity to work in an extremely complex environment, meet deadlines, and perform at high standards with limited supervision, including an ability to manage project team members located across multiple delivery sites / offshore
• Ability to build and maintain a strong working relationship with all levels of Management and creating, managing and executing communication strategies in all levels.
• Excellent conceptual and working knowledge of System Development Life Cycle, Waterfall, Agile Scrum, Kanban, TDD, XP and UML Methodologies.

TECHNICAL SKILLS

SDLC Methodologies: Scrum, Kanban, XP, TDD, ATDD, CICD

Agile Management Tools: JIRA, Azure DevOps/VSTS, Team Foundation Server (TFS), HP ALM, CA RallyModeling Tools: iGrafx, MS Visio

Documentation Tools: Confluence, MS Office Suite, SharePoint

Technologies: HTML, CSS, XML, JavaScript, CSS, Angular, jQuery

PROFESSIONAL EXPERIENCE

Confidential

Senior Scrum Master

Responsibilities:

• Coached and reinforced agile concepts, practices and framework to team members and Product Owner (consistent with Confidential PMO recommendation), while resolving impediments by coordinating and collaborating with cross-functional teams
• Assessed the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Combined Agile with Change Management with leadership coaching for visible positive outcomes
• Assist in resolving organizational impediments that prevent Agile teams from completing sprint commitments.
• Constantly resolve to identify areas of improvement by analyzing established process and guiding team to ensure we maintain the EPE and PMO standard.
• Coach and mentor Scrum Masters on best interactive techniques to use in Sprint Retrospective to guide, coach, motivate, introspect and stimulate their team spirits to Improve future engagements.
• Work with Agile team to identify dependencies and Coordinate with the Leadership to identify and eliminate decencies.
• Delegated action items to each team based on request deadlines.
• Removed obstacle for the Agile team by escalating an issue to leadership resulting in early delivery of customer issue solution.
• Proactively engage with the Service Delivery Lead to remediate issues in a timely manner with a sense of urgency to ensure business continuity.
• Coach team members to successfully apply Agile Methodology and Agile Games to be productive and effective.
• Managed ongoing communication with customers to ensure their expectations are aligned regarding the development, delivery, and timely completion of their requests
• Built and create a trust and safe environment where team members feel included and valued, and where problems can be raised without fear of blame, retribution, or being judged.

Confidential, New York

Senior Scrum Master

Responsibilities:

• Coached newly assembled teams on Agile values, principles, and frameworks to boost spirits and productivity.
• Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Used interactive techniques in Sprint Retrospective to guide, coach, motivate, introspect and stimulate team spirits to Improve future engagements.
• Work through Impediment logs and streamline processes and turn individuals into hyperactive self-organizing teams.
• Built a trust and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Tracked, escalated and removed impediments
• Facilitated Defect Triage and Monthly Reviews meetings. Conducted Sprint Retrospective with various fun techniques and followed up on action items for continuous improvement.
• Identified and corrected performance issues through work agreement.
• Managed and coordinate co-located and offshore team in a different time zone.
• Worked with team members individually to improve team dynamic.
• Managed and tracked project using JIRA

Confidential, New Jersey

Scrum Master

Responsibilities:

• Assisted Product Owner to create User Story, Groom User Story and Prioritized User Stories
• Assisted in Implementing the Scaled Agile Framework (SAFe) in Confidential
• Facilitated Scrum Ceremonies; Daily Stand Up, Backlog Grooming, Sprint Review Meetings, Retrospective.
• Excellent conceptual and working knowledge of System Development Life Cycle Scrum, SAFe, XP, Kanban, and other Agile Development Methodologies.
• Responsible for coaching two Scrum team during the early stage transitioning to the Scaled Agile Framework (SAFe)
• Work closely with product owner in backlog refinement and continuous delivery of features, goals and milestones.
• Educate and reinforce scrum methodology and agile framework to team members.
• Prepare the team for the PI Planning and work with my team during the PI to map out the User Story to the various Sprint
• Managed and prioritized team member’s daily tasks based on deliverables.
• Promote SAFe quality practices and help my team improve and take responsibility for their actions.
• Managed ongoing communication with customers to ensure their expectations are aligned regarding the development, delivery, and timely completion of their requests.
• Managed and tracked project using RALLY.
• Managed and coordinate an offshore team.
• Attend and facilitate Scrum of Scrums
• Educate and reinforce scrum methodology and agile framework to team members.

Confidential

Scrum Master

Responsibilities:

• Responsible for establishing Scrum practices and rules and ensures the process is followed.
• Facilitate Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective Meetings.
• Identify and remove impediments for Scrum team and leads the teams’ efforts towards continuous improvement
• Analyzed business processes to identify functional gaps and points of external integration
• Embrace, coach, and evangelize agile values and principles
• Build team cohesion and foster open and honest team communication
• Collect, report, and refine agile metrics to quantify and communicate team performance
• Catalyze continuous improvement of process and practice through collaboration with team and organizational leaders to identify and implement improvements
• Ensure that teams are effectively executing against the highest value priorities
• Conducted user training and prepared training material for user retention and future use.
• Conducted walk-through, requirements gathering meetings and worked with the stakeholders to ensure the right solution
• Direct and leading development team from project initiation through delivery of final product.
• Collaborated with development team to ensure they first understand the customer’s requirements and deliverables for each Project and Maintenance Request.
• Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog

Confidential

Business Analyst

Responsibilities:

• Gathering, Analyzing and Documenting the Business Requirements that are critical to the business and using those requirements to design application software
• Conducted user interviews to gather and understand different stakeholders' perspective; identified Business Opportunities and Business Goals.
• Used AGILE SCRUM methodology to manage the software development process working closely with the Product owner in the iteration cycles.
• Created Business Requirements Document, Functional Specification Documents (BRD, FRD, FSD)
• Reviewed Business Requirements, Functional Specifications to ensure the quality of SDLC deliverables
• Assisted with the system testing/user acceptance testing (UAT)of the functional enhancements as needed.
• Used MS Office suite (Word, Excel, Access, PowerPoint) and SharePoint for project tracking, documentation, presentation and managing the documents
• Created Use Case Diagrams, Use Cases using UML modeling tools such as MS Visio.
• Ensured completed activities meet project specifications, requirements and Confidential Standards.
• Understand and articulate Business requirements from user interviews and then translate requirements into technical specifications
• Evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level requirements
• Reviewed test cases and scenarios and met all project data deliverables and deadlines.
• Requirements documentation using Microsoft Office suite and Visio.
• Derived Functional Specifications Document (FSD) based on User Requirement Specification URS.