SUMMARY

• He is a Business Analyst with an extensive experience in Agile SDLC, Product Development, Systems Development, Project Management and Configuration Management in various industries such as the Automotive Industry, Health Care, Supply Chain Management, etc.
• He has trained and implemented SCRUM to the Agile Team through Sizing, Planning, Daily Stand Up meetings, and Retrospectives resulting in a more efficient time to market.
• Confidential created and executed test plans for each Agile Project Software release for testing from test environments to production release.
• He was involved in the entire Software Development Life Cycle (SDLC) from Software Change Request, Requirements Gathering, Design, Prototype, Development, Unit Testing, QA Testing, Bug Fixes, iterative QA Testing of Bug Fixes and deployment to Production.
• Confidential is a local US Citizen and immediately available for the interview and can start with two weeks of notice.

TECHNICAL SKILLS

• SaaS
• SharePoint
• Omniture
• Debugger
• TeamSite
• Kiosks
• Pure Test QA automation tool
• Link Test automation tool
• Load Origination Systems
• SAP
• Java
• PeopleSoft (Human Resources)
• Solomon (Financial Applications)
• AOS (Advanced Ordering Systems)
• Contract Management Systems (Tickler)
• DocuShare (Web Based)
• Advance Rating Technology (ART)
• COMPASS
• Intellect
• TRACS
• RJE
• ANET and Documerge

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Business Systems Analyst

Responsibilities:

• Interview user’s develop Business Requirements and Workflows for new functionality.
• Develop Use Cases, Test Cases and Test Scripts for Quoting and Rates Engine Rules as well as Integration checkpoint validations.
• Develop Project Plans and Test Plans for the Enterprise initiatives.
• Lead Test Team in priorities, monitoring, mentoring and training for project initiatives.
• Develop Procedures on changes to application functionality and reporting.
• Perform End to End testing with Regression and facilitation of User Acceptance Testing.
• Document final System Changes and Test Results.
• Document metrics on each project and overall Business Systems Analyst.
• Develop a strategy for test automation, managing testing and standardized test templates.
• Contribute status and strategy to the Control Board strategy meetings.
• Ensure code bugs are properly documented in the Problem Tracker system.
• Trained and implemented SCRUM to the Agile Team through Sizing, Planning, Daily Stand Up meetings, and
• Retrospectives resulting in a more efficient time to market.
• Work with developers, marketing and brokers/customers to develop test scope.
• Coordinate and test late night deployments of code to production servers.
• Ensure code bugs are documented and flow through the test environments.

Business Systems Analyst/Strategy & Planning.

Confidential

Responsibilities:

• Developed Business, Functional and Systems Requirements.
• Met with Stakeholders to update, finalize and gain final approvals before development.
• Identified gaps between new functionality and test Cases.
• Executed Test Scripts and reported findings for re - fix and re-testing.
• Performed Lessons Learned auditing to improve processes between each release.
• Created and maintained Artifacts (templates and detailed data required).
• Developed Strategies and Plans for End-End Testing.
• Facilitated Testing Scenarios Review Sessions with Stakeholders.
• Implemented Regression Testing Scenarios Maintenance Processes for all Releases.
• Created Test Scenarios/Ensured Gap Analysis Ties Business Requirements.
• Ensured Test Scenarios were tied to Test Cases/Scripts for each Test Strategy and Release.
• Helped to form test teams and data to complete testing assignments.
• Held meetings to keep communication intact and mitigate risks as well as resolve Issues.

Business Systems Analyst and Test Coordinator

Confidential

Responsibilities:

• Interview Stakeholders and Operations for needs of new and existing functionality.
• Develop Use Cases from Functional Requirements.
• Develop Data Flows.
• Develop Test Plans which include Test Cases and Test Scripts.
• Load and maintain Test Cases and Test Scripts in Test Plan Tab and Test Lab to provide what is being testing and the status within Quality Center.
• Execute Test Scripts using Quick Test Pro testing tool and Quality Center, including manual execution of Test Scripts.
• Execute Functional Testing, Integration Testing, Black Box, White Box, Regression, Component Testing, Load Scalability Testing, and Negative Testing.
• Coordinate System and User Acceptance Testing efforts based on Requirements (Business Areas) and Test Cases and Test.
• Scripts utilizing Quality Center.
• Create and test status reports from Dashboard within Quality Center.
• Coordinate Defect Management (e.g. all defects, meetings and prioritization) from reporting to resolution utilizing ClearQuest.
• Created Silk Test macros and the editing of these macros to automate smoke testing for each sprint environment release along with final software releases.

Confidential, Irving, TX

Lead Business Systems Analyst

Responsibilities:

• Projects & Industry - Implemented eCommerce, Point of Sale, Supply Chain, Medical Supplies between Brokers, billing, payment processing and integration into Accounting System (Great Plains) which includes new front-end Web based
• GUIs. Performed Authentications, charges and chargebacks of the customer’s credit cards (American Express, Visa, MasterCard and Discover) for the initial and recurring billing cycles.
• Methodology - Worked within a Scrum, Agile and Scrum methodologies
• SDLC - Involved in the entire Software Development Life Cycle (SDLC) from Software Change Request, Requirements Gathering, Design, Prototype, Development, Unit Testing, QA Testing, Bug Fixes, iterative QA Testing of Bug Fixes and deployment to Production.
• Interviews - Interviewed stakeholders (Senior Management, Finance, Operations, Vendors and Legal Data to obtain and understand system requirements while identifying and resolving gaps between business stakeholders and existing technology platform.
• JAD Sessions - Performed JAD sessions by using Prototypes and Use Cases to describe the business Process Flow and data handling functions. Worked with stakeholders, end-users, data architects, database administrators, developers to ensure proposed changes were understood and agreed on Requirements, GUI Mock-ups & Other Artifacts - Led and wrote definition of Business, Functional and System Requirements Documentation which includes new Key Features, System Scope, Domain Requirements, Business Rules, Reports (ad-hoc and canned), Use Cases and Workflows. Performed Data Analysis to provide a conclusion on Requirements finalization.
• Wrote requirements to authenticate the credit cards, perform chargebacks (via control administrative panel) and charge the cards according to the recurring billing cycle business rules. Used PowerPoint and Visio to create proposed Graphical User Interface (GUI) mock-ups for presentation for sign offs and for developers to use for programming.
• Created Wireframes to illustrate the integration throughout the proposed new applications.
• Developed Visio diagrams to show the objects, process flows, exception handling and integration with internal and
• external systems. Wrote Payment Processing Requirements for Order Entry requests and Workflows for Vendor to connect GUIs through API’s to the Payment Gateway and Bank (Merchant – Union Bank).
• Performed walkthrough of final requirements and gained signoffs from stakeholders.
• Facilitated the legal contract talks between the vendor and internal legal.
• Project Plan & Communication - Created and maintained Project Plans as well as communicated Project Status, Issues/Concerns, timelines and budgets. Ensured requirements were implemented from design, prototyping, development to testing as well as signed off by stakeholders, external clients and pushed to production Business.
• Systems Analyst. Business Process Flows – Prepared User Acceptance Plans and executed.

Confidential - Irvine, CA

Lead. Business Systems Analyst & Acceptance

Responsibilities:

• As a Business Systems Analyst Led the Offshore (OSI) QA team in India for the purpose of testing SCRs (software change requests) for Mazdas customer website.
• Administrator for Team Site, PVCS Tracker, ClearQuest (also called Clear Quest) and Version Manager to track
• requirements and system functionality changes so that changes to the Test Plans and Test Cases/Scripts can be made immediately.
• Developed Use Cases of each component/module from the Functional Requirements.
• Converted Use Cases into Test Cases and Test Scripts to ensure full traceability for each requirement component.
• Performed Black Box testing along with Functional, White Box, Integration (front end, middle tier to back-end database),Performance and Load Testing in a Windows environment and mainframe.
• Worked with developers to ensure steps to recreating defects were understood.
• Utilized PVCS Tracker for logging, prioritizing defects and keeping track of defect fixes.
• Developed Testing Requirements and Plans for Mazdas Point of Sale System (MNAO Kiosk) for customers to design the type of vehicle they want and purchase the vehicle on the spot.
• Coordinated the User Acceptance Testing with Mazdas users and Developers.
• Created & distributed bug reports and test status as well as held weekly Defect Meetings to assess and prioritize Defects.
• Validated/Tested test environments to ensure they were stable.
• Identified Automation areas of application needing Mercury Test Director and QuickTestPro testing tools. Determined when automated testing was appropriate and the expense warranted to improve testing efficiency, test coverage and overall testing effectiveness.
• Conducted interviews for in-coming testers.
• Also, conducted performance reviews of testers.
• Put together and maintained budgets for testers and testing efforts.