SUMMARY

• Extensive experience as an IT Business Systems Analyst in Finance and Healthcare domains, proficient in HL7 Interface Analysis and Development using various integration engines, coupled with a keen interest in Big Data
• Extensive knowledge of the Business Intelligence concept using sets of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision - making
• Advanced knowledge of the Systems Development Life Cycle (SDLC), and life cycle methodologies like Waterfall, Agile, Agile-Waterfall Hybrid and Rapid Application Development (RAD)
• Strong experience conducting Joint Application Development (JAD) sessions with management, SMEs, vendors, users and other stakeholders to gather business requirements, translating the same to technical and development teams
• Extensively involved in preparing Business Requirement, System Requirement Specification and High-Level Design Documents, as well as Impact Analysis documents that are required for change management processes
• Proficient in creating and documenting use case scenarios, storyboards and story cards for PI Planning sessions in preparation for sprinting and the subsequent iterative development work in Agile Methodology
• Skilled in developing Use Case Diagrams, Sequence Diagrams, Data Flow Diagrams, Activity Diagrams etc. to better explain system behavior
• Hands on experience and working knowledge of HL7 v2.X
• Hands on experience developing interfaces using integration engines such as Redox and Mirth Connect
• Experience working on real time, batch and file transfer interfaces using various message transfer protocols such as TCP/IP, Web Services, FTP, SFTP
• Expertise writing SQL queries for creating translation tables, adding data, updating data, sorting data, data reporting and extraction from the databases
• Adept experience working with ETL tools to extract data needed for various tasks, transform it or have it loaded into specified locations for analysis or storage
• Well versed in planning and development of functional Test Plans, Test Cases and Test Scenario to meet product’s business requirements and conduction of User Acceptance Testing (UAT).
• Proficient in testing interfaces: Connectivity testing, Unit testing, System testing, Integrated testing, User Acceptance Testing and Regression testing
• Involved in reviewing test procedures, defining test cases, reviewing and maintaining test scripts, analyzing bugs and User Acceptance Testing (UAT).
• Dedicated, results-oriented and motivated team player with excellent communication, analytical, leadership, interpersonal and problem-solving skills, with broad exposure working in diverse team environments.

TECHNICAL SKILLS

Software Applications: HL7, ETL, BI, Various EHR

Change Management Tools: Rational Requisite-Pro, Clear Case, Clear Quest

Requirement Tracking: JIRA, Rally, Rational Requisite-Pro, HP ALM, TFS

Operating Systems: Windows 2000, Windows XP, Windows 7, Windows 10

Databases: MS SQL Server, MS Access, DB2

Utility Tools: MS Word, MS Excel, MS PowerPoint, MS Project, Outlook, SharePoint

Methodologies: Agile (Scrum; XP), RAD, JAD

Business Modeling Tools: MS Visio, Erwin

Integration Tools: Redox Engine, Mirth Connect

PROFESSIONAL EXPERIENCE

Confidential, Dayton OH

Technical Business Analyst

Responsibilities:

• Recognize inconsistencies and gaps in a complex business process
• Facilitate scoping and requirements elicitation sessions for projects
• Develop the requirements phase plan and resolves schedule, planning, resource and scope issues according to recommended practices
• Estimate the impact of change requests on timelines, resources and project scope
• Build, sustain, and leverage relationships with persons within my area of immediate responsibility when gathering, validating and approving requirements
• Remain impartial in requirements discussions and confirm understanding by all parties involved when validating requirements
• Lead requirement prioritization sessions impartially
• Gain an understanding of the stakeholder's business culture and priorities, the need for different modeling techniques used when gathering requirements, the corporate standards for documentation, methods for prioritizing requirements and tools for tracking requirements
• Document effectively in requirements discovery sessions and meetings
• Identify sources of requirements, possible interfaces and affected lines of business
• Maintain the group focus, leads the discussion toward stated goals and manages the group dynamics in facilitation requirements gathering sessions
• Author agile stories and facilitate story refinement sessions for highest priority stories in agile product backlogs, in collaboration with IT and business roles and stakeholders, including product owners, developers, software quality analysts, and requestors

Confidential, Pennington NJ

IT Business Systems Analyst

Responsibilities:

• Act as primary liaison between Business, Operations and Tech teams
• Facilitate JAD sessions with all impacted teams- Business, Regulatory and Compliance teams and inhouse Tech Teams to better understand the AS-IS and TO-BE process maps as part of GAP analysis, so as to drive out detailed business rules and requirements
• Translate business requirements into technical requirements while adhering to Regulatory mandates
• Participate in all Agile ceremonies associated with the project, from PI Planning, to sprint meetings, daily scrum meetings to sprint retrospective
• Create product backlog, sprint backlog, manage and update features, stories, tasks and any other project-related artifacts in Rally, to facilitate easier tracking of the development of the project
• Develop Solution Approach and Impact Analysis Documents in order to define scope, develop project plans with schedules and budgets for all efforts related to COBE initiatives, and to engage impacted teams early in the game
• Create Functional Requirement Documentation, System Requirement Documentation and High-Level Design Documentation in line with the Solution Approach Document
• Work with solution architects to run analysis on impact of changing current SOAP APIs to RESTful APIs, and suggest logical groupings of microservices
• Create mechanism for straight through processing of business rules by ensuring accurate and timely processing of business transactions, enabling digital workflow, reducing handoffs and rework loops and reducing rejection rates
• Work with Data Quality team to enable data quality and consistency across products and channels by ensuring accurate data is in the systems of record
• Collaborate with Quality Assurance teams to define the testing plan, build and review test scripts while ensuring adherence to requirements
• Validate data being collected via the various UIs is accurate and feeds downstream systems accurately
• Quickly and effectively react to changes in project and product scope, direction and responsibilities
• Coordinate and work with teams in different regional locations onshore and off shore to work on day to day project related work, including issues that would crop up
• Effectively communicate and build cohesive relationships between different teams I lead and/or work with

Confidential, Philadelphia, PA

Data and Integration Analyst

Responsibilities:

• Reviewed and analyzed the effectiveness of Carevive’s integration capabilities
• Led and actively participated in project meetings from initiation to completion, ensuring effective communication leading to successful delivery
• Gathered requirements from source and destination application vendors/business teams and identified gaps
• Developed Visio diagrams and created technical specification and design documents as per interface requirements
• Used REDOX and Mirth Connect Engines to design and develop interfaces for various transaction types as per specification documents: Registration (ADT), Scheduling (SIU), Order (ORM) and Media (MDM) messages that would need to flow between Carevive and external healthcare systems in various locations via HL7 and non-HL7 messages
• Used JavaScript and XML to test and modify interface functionality based on the needs of the client
• Configured transfer protocols between source and destination as per requirements, initiated file transfer, set up and enabled database connections for message repository
• Tested interfaces by creating test scripts and executing them to ensure expected functionality was achieved as per the requirements
• Participated in performing connectivity testing with end point applications, unit testing, end to end integrated testing, regression and User Acceptance Testing
• Monitored error logs, troubleshot and resolved errors in a timely manner to ensure efficient transfer of HL7 messages from source to destination applications
• Reviewed, analyzed and did data mapping of non-HL7 messages that were pulled in via flat files
• Conducted training on how to initiate and make use of care plans, and provided technical support to end users and other stakeholders after implementation
• Resolved various issues by establishing workarounds and solutions while effectively communicating with Carevive internal team members to rectify problems
• Managed multiple projects running independently and simultaneously
• Provided interface support during and after go-live, addressing any issues that arose and monitored the interfaces to ensure full functionality
• Worked collaboratively with vendors, business owners, application analysts and integration analysts in all phases of the SDLC to ensure project success.

Confidential, Pennington NJ

IT Business Systems Analyst

Responsibilities:

• Partnered with data management executive and data steward to manage demand for changes to the authorized data source
• Translated business requirements into technical requirements, including changes to the flow of data from Systems of Record to the Authorized Data Source to Downstream Systems
• Developed Solution Approach Documents to define scope, develop project plans with schedules and budgets for all efforts related to the Authorized Data Sources and the Authorized Provisioning Point, track and control budget utilization of projects
• Developed and maintained data architecture documentation under the guidance of the Information Architecture team
• Worked alongside Information Architecture Team to update data models to meet new and changing business requirements
• Developed and maintained data model and metadata documentation, including complete data lineage for both current and target state
• Liaised with the Project Manager to manage a list of projects impacting (and impacted by) the different Authorized Data Sources
• Reported project portfolio status changes in terms of scope, program schedule and risks
• Coordinated the remediation efforts with all upstream and downstream systems and stakeholders
• Partnered with upstream System of Record managers to acquire all data required for the Authorized Data Source, and held upstream partners accountable for the completeness, quality and timeliness of the data they delivered
• Managed all provisioning activities and downstream users for the Authorized Data Source, controlled provisioning and user access in accordance with all security policies and standards and all Data Sharing Agreements
• Measured and monitored data quality-including accuracy and integrity, completeness, and timeliness according to the enterprise standards and in accordance to Basel regulations.
• With the implementation of new authorized data sources, I provided reports on data movement between the different consumers to both upstream and downstream stakeholders.
• Demonstrated adherence to all Enterprise Data Management and Records Management policies and standards
• Analyzed exceptions and incident trends to identify potential defects
• Defect management in conjunction with the Testing Team to find and resolve defects, update stakeholders on defect resolution

Confidential, Princeton, NJ

Business Analyst

Responsibilities:

• Participated in requirements workshops and JAD sessions to identify business needs and requirements
• Prepared business requirement documentation, as well as the functional requirement document in support of business need
• Documented requirements and processes using process flow diagrams and data/entity flow diagrams
• Facilitated requirements meetings and documented outcomes and action items, ensuring appropriate follow-up for action items
• Worked under the guidance of the project manager for executing various administrative tasks.
• Worked closely and collaboratively with Technical Analysts, Architects, Development and QA teams to clearly articulate defined requirements
• Obtained consent and sign-offs on change requests from relevant stakeholders
• Proactively and effectively managed issues and risks, ensuring clear documentation and appropriately escalated in a timely fashion, and managed and tracked issues/risks until closure or corrective action has taken place.