SUMMARY

• Over 8+ years of achievements in Business Analysis and delivering IT solutions in Banking, Finance and Insurance domain.
• Extensive experience in implementation of Software Development Life Cycle (SDLC) using various methodologies and frameworks such as Waterfall, Agile, Scrum, Kanban, Scaled Agile Framework (SAFe).
• Strong experience with requirements gathering via Joint Application Development (JAD) sessions and user interviews, gap analysis, cost - benefit analysis, business and functional requirements documentation, as well as workflow diagrams and documentation.
• Comprehensive knowledge of technical concepts such as XML, WSDL, WADL, HTML, Ajax, SOAP, REST, API, Web Services and XML schema .
• Understanding of technology, including API’s, Webservices, and Integration approaches.
• Contributed for designing SOA Orchestration and good knowledge in various architectural infrastructures used in projects.
• Knowledge on Microservices based architecture; identifying and maintaining services through ESB.
• Involved in writing Client-side, Server-side and Database validations for projects.
• Worked closely on various projects based on programming languages such as Java, C++, C#, Python.
• Good knowledge of registration on compliances such as AML, SOX, SEC, FINCEN, FINRA, BSA and RESPA.
• Strong Interpersonal, Communication and Multi-Tasking Skills with ability to work in a global environment with Cross- Functional and Diverse teams.
• Facilitated estimation meetings gather/report all relevant agile metrices such as Burn Down Charts, Burn Up Charts.
• Experience in widely agile techniques: ATDD, TDD, BDD, CICD, Automated Testing, Pair programming .
• Extensive experience in business process modeling, Requirement gathering, business process analysis & flows.
• Experience in involving Testing methods such as Black Box testing, UAT testing, Regression Testing, Functional testing, performance testing, Load testing.
• Able to work independently and with teams to meet business deliverables with a results-oriented approach.
• Proficient experience in creating UML diagrams such as, Use Case Diagrams, Activity flow diagrams, Sequence diagrams, class diagrams and other UML diagrams using MS Visio, Axure RP etc.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile, Hybrid

Frameworks: SAFe, Scrum, Kanban, ATDD, TDD, BDD, CICD, XP

Modeling Tools: MS Visio, Balsamiq, Axure RP, Adobe Photoshop and Adobe Illustrator

Web Technologies: XML, XSD, JSON, HTML & CSS, SOAP, REST, SMTP, JavaScript, Ajax

Database: MS SQL Server 2012/2008/2005 , MS Access, MS Excel, Oracle

BI Reporting Tools: Tableau Desktop, Crystal Reports, Power BI, SSRS, SSAS, Visual Basic Studio (VBS), TFS

Environment: s: Java-Eclipse, .Net-Visual Studio, HTML5, SQL, Python, R

Testing Tools: HP ALM, SWAGGER, SoapUI, POSTMAN, LoadRunner, Selenium

Business Process Tools: MS Visio, Axure RP, Rational Rose, Lucidchart

Documentation Tools: MS Office Suite, SharePoint

Project Management Tools: MS SharePoint 2013, SharePoint, JIRA, Confluence, RALLY, TFS, HPALM

CI/CD Tools: Bitbucket 4.12, Jenkins 2.40, Selenium 2.53.4

PROFESSIONAL EXPERIENCE

Technical Scrum Master

Confidential

Responsibilities:

• Facilitated Sprint Planning, Daily Standups, Sprint Reviews, Sprint Retrospectives and conducted sessions to make sure the development team understand all Scrum Ceremonies.
• Involved in managing offshore team members for removing impediments and keeping in cadence.
• Collaborated with CICD team and worked on Integration using Jenkins and Github as integration plugins from JIRA.
• Acted as an Agile coach in training and motivation of the team to adapt to SAFe Principles providing necessary KT (Knowledge Transfer) and conducting COPs (Community of Practice sessions).
• Used JQL Query in Jira to create custom reports to better understand how to help the developers.
• Implemented pair programming where needed to encourage code review and Knowledge transfer.
• Worked with the Product Owner (PO) to write technical and functional User Stories, Acceptance Criteria, DOD (Definition of Done) and DOR (Definition of Ready) for grooming stories.
• Presenting metrics to the stakeholders and upper management.
• Fostered each individual in the team to be their best by bringing Transparency, Collaboration and Continuous Improvement.
• Facilitated meetings between development Team Leads to aid in breakdown of EPICS’s into user stories.
• Actively involved in providing Active Directory user permissions for the end users.
• Used JIRA as documentation and visualization for KPI’s, Burnup-Burndown charts and Kanban board.
• Organized Collaborative sessions and Spikes with the Team and SMEs wherever necessary to help resolve the issues.
• Worked with PO for Product Refinement in re-prioritizing user stories adhering to the INVEST criteria.
• Continuous Inspection on the development of the project with JIRA, GRAFANA and reporting any impediments.
• Participated in Scrum of Scrums (SOS) meetings for dependency management and coordinated with the Release Train Engineer (RTE) for dependency mapping and Architectural Runway issues.
• Implemented ATDD, TDD, BDD within the team, and worked with the team to remove impediments and within time to ensure that the team end up with a Minimal Viable Product (MVP).
• Facilitated management of the scrum team’s dependencies between the program team and release managers.
• Adapting project plans, schedules and resource capacity as required throughout to respond to emerging requirements and risk.
• Provided continued support through servant leadership approach to build a self-organized team

Environment: SAFe, Windows, MS Office Suite/ 365, XML, REST, C++, MS Project, MS Visio, UML, AJAX, SharePoint 2013, SQL Server, MS Visual Studio, Tableau, Axure, Gitlab, JIRA, Grafana, Core JAVA, LDAP authentication Platforms

Business Analyst

Confidential

Responsibilities:

• Created Technical User stories that adhere to the INVEST and SMART criteria’s by carefully analyzing the granularity of each functions.
• Performed Document Analysis and conducted Stakeholder Interviews to elicit high level requirements
• Attended various Scrum meetings and also acted as a Scrum Master for various ART teams
• Identified and analyzed various Web Services and API’s that can be effectively used for various project functionalities
• Assisted the business in redesigning the process and created a Business Process Modeling Notation (BPMN) Diagram s, documented the business process flows through solving the complex business problems the organization and teams on values and principles of Agile and Scrum .
• Major Involved in developing Web Applications and creating Web Methods .
• Modeled complex Web Orchestrations involving multiple web services from distributed teams.
• Worked Closely with team in Creating GUI using HTML, CSS and AngularJS .
• Communicate with other management, engineers, SMEs product manager and support specialists on product issues.
• Conducted Automation testing using Selenium for the developed functionalities
• Helped in implementing practices like Test Automation, CICD, TDD, ATDD to achieve the DoD without Technical Debts .
• Facilitated team for playing Planning Poker to help team define story points for the user stories during the Product Increment Planning and Sprint planning session .
• Extensively applied the best use of Jira tool features in keeping the track of User Stories, Tasks and progress of the work through tracking Velocity and Capacity of the team by constantly monitored Burn Down and Burn up Charts for evaluation.
• Created Release Planning for sprints by calculating the Estimated Velocity continuously.
• Played a pivotal role in setting up Test plans, recording test result for all the user stories.
• Worked with multiple ART (Agile Release Train) teams for effective product and solution demos enabling feedbacks from stakeholders
• Fostered each individual in the team to be their best by bringing transparency, collaboration and continuous improvement.
• Assisted the product owner in prioritizing the backlog item using MOSCOW technique.
• Helped the product owner in writing the Acceptance Criteria for the technical user stories
• Managed the lifecycle of code development, from planning of sprints to deployment.

Environment: SAFe, TDD, ATDD, CICD, Jira, Confluence, MS Visio, MS Word, Cisco ASA 5500, Ajax, AngularJS, Java

Technical Scrum Master

Confidential

Responsibilities:

• Elicited both technical and functional business requirements from Business stakeholders through effective Brainstorming and Focus Group sessions.
• Regularly updated the Test Plan and uploaded on Confluence for sharing with the team and management.
• Created Technical User stories that adhere to the INVEST and SMART criteria’s by carefully analyzing the granularity of each functions.
• Actively participated in mapping dependencies in PI Planning to ensure alignment and transparency.
• Applied the best use of Jira tool features in keeping the track of User Stories, Tasks and progress of the work.
• Implemented pair programming where needed to encourage code review and Knowledge transfer.
• Worked with the Product Owner (PO) to write technical and functional User Stories, Acceptance Criteria, DOD (Definition of Done) and DOR (Definition of Ready) for grooming stories.
• Proactively identified and resolved impediments and blockers in development process by locating enablers in the architectural runway with the help of system architect and the SME’s.
• Conducted Estimation Training Sessions for the scrum Development team to help them better estimate the efforts required for completing user stories based on Relative Sizing technique.
• Used JIRA as documentation and visualization for KPI’s, Burnup-Burndown charts and Kanban board.
• Facilitated SLA meetings to establish contracts between the Transunion for external data.
• Worked with PO for Product Refinement in re-prioritizing user stories adhering to the INVEST criteria.
• Prioritizing the product backlog based on WSJF method using Business Value, Time, Risk and Job Size.
• Facilitated in System Demos, Solution Demos and Inspect and Adapt (I&A) workshops in PI Planning.
• Implemented ATDD, TDD, BDD within the team, and worked with the team to remove impediments and within time to ensure that the team end up with a Minimal Viable Product (MVP).
• Worked Closely with team in Creating GUI using HTML, CSS and AngularJS .
• Facilitated management of the scrum team’s dependencies between the program team and release managers.
• Facilitated the Sprint Review Session, helped QA in product demo using POSTMAN and MS Word.

Environment: SAFe, Windows 7/8,10, MS Office Suite/365, XML, SOAP, C++, MS Visio, UML, SharePoint 2013, Tableau, Mockup Screens, JIRA

Business System Analyst

Confidential

Responsibilities:

• Conducted GAP analysis for identifying improvement areas from legacy systems to the current processes. Analyzed the risks involved by conducting SWOT and Cost-Benefit Analysis.
• Created Unified Modeling Language (UML) diagrams including Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Entity relationship diagrams and Use Case Diagrams.
• Created Static Prototypes using HTML and CSS for an overview of the Graphical User Interface.
• Developed high level requirement documents Business Requirement Document (BRD) and consulted the technical team and developed the detailed System Specification Document (SSD).
• Stepped up as a Scrum Master and worked with the product owner and self-organizing and cross functional team members including Technical lead, Developers, Testers and Quality Analyst for project completion.
• Assisted Product Owner in converting Epics into small User Stories and tasks.
• Facilitated the Sprint Planning meeting, Daily Stand-Up’s, Sprint Review and Sprint Retrospective meetings.
• Used Rally to keep a track of user stories and track project progress through Burn-down and Burn-up charts.
• Managed UAT Testing; developed and reviewed QA Test Strategies and Test Plans for appropriate test coverage.

Environment: Scrum, Windows, MS Office Suite/ 365, XML, REST, C++, MS Project, MS Visio, UML, AJAX, SharePoint 2013, SQL Server, MS Visual Studio, Tableau, Axure, TFS

BA/Scrum Master

Confidential

Responsibilities:

• Actively involved in facilitating all the scrum ceremonies and creating scrum artifacts like PBI’s.
• Interacted frequently with Technical, Non-Technical and Management related members within team to improve communication and prevent conflicts within the team.
• Developed high level requirement documents Business Requirement Document (BRD) and consulted the technical team and developed the detailed System Specification Document (SSD).
• Facilitated testing to validate margin calculation for various asset class like Equity, Fixed Income, Derivatives.
• Interacted with Product Owner on a regular basis to perform Backlog Grooming based upon inputs.
• Fostered a productive and friendly environment to keep team motivated and at peak performance to ensure timely delivery of Shippable Products at the end of each sprint.
• Coached and empowered teams on agile principles and values to self-organize and grow cross-functionally.
• Encouraged early breakdown of tasks to allow for a timely and effective Sprint Planning Session.
• Utilized Silent Writing Techniques like Idea boards to promote anonymous but accurate feedback from team members during or before the Sprint Retrospective meetings.
• Actively used Team Foundation Server (TFS) for user story management, tracking team performance and used HP ALM for bug issue management.
• Frequently updated the Product Owner on the progress of the Team as well as resolution of dependencies through Scrum of Scrum meetings.
• Actively used MS Project for application lifecycle management for tracking the projects progress.

Environment: Hybrid, Team Foundation Server, MS Word, MS Excel, MS Visio, XML, HTML, UML, HP-ALM.