SUMMARY

• Expert ability to translate business needs and problems into solutions and the ability to investigate, analyze and solve complex problems/issues
• Demonstrated ability to evaluate project objectives and scope feasibility, gain understanding, and develop an action plan for execution.
• Full Software Development Life Cycle (SDLC) experience including Analysis, Design and Review of Business and Software Requirement Specifications; Development, Testing as per the RUP's Iterative Software Development Life Cycle process and Agile software development methodology.
• Ability to work with cross - functional team, responsible for improving business processes and providing value to the functions they support.
• Skilled in writing Business Requirement Documents (BRD), Business Design Documents (BDD), Requirement Traceability Matrix (RTM), Design Specification Documents, Use Cases, User Stories, Functional Specifications, and Process Flows.
• Experience in Requirement Analysis, JAD sessions, business and system reviews and working sessions to understand the requirements and system design.
• Experience in conducting GAP analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements, User Acceptance Testing (UAT) and SWOT analysis.
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.
• Excellent Team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of Quality Standards of projects.
• Experience with collaborative tools such as Rational Requisite Pro, Rational Team Concert (RTC), SharePoint, Clarity and JIRA.
• Highly proficient with Microsoft Office MS Office 2016 Suite, Internet Explorer 10.0, Google Chrome, Adobe Professional, 2010, SQL, Great Plains People Soft, AS400, SAP Financial, Quick Books, Oracle General Ledger Analysis

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Responsible for eliciting, analyzing and translating business requirements for the development of business rules.
• Actively involved in gathering and preparation of technical and business documentation for the application in design, which could serve as future reference to the system developers.
• Conduct workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
• Provide a structured analytical approach to Plan, Define and Scope, which helped in prioritizing and preparing strategies for internal work flow.
• Facilitate and conducted JAD sessions with the Business Users, SME and Stakeholders.
• Coordinate meetings for updates on Project status, change requirements and resolving business and functional issues.
• Facilitate User Acceptance Tests (UAT) of to ensure data integrity and that the delivered systems meet end user requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance.
• Support the development of the test plans and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Involved in Joint Application Development (JAD) sessions to define technology applications for business requirements.
• Assist in development of training materials for new technology and process improvements.
• Act as a liaison between the technical, businesses and testing groups to provide them with required specifications/documentation and to resolve any issues in between.
• Develop Requirement Traceability Matrix to record the relationship of the requirements to the design, development, testing and release of the software.

Confidential

Financial Business Analyst

Responsibilities:

• Created and maintained Business Requirement document (BRD) and Functional Requirement document and related documents
• Facilitated project status meetings, QA review meeting with stakeholders and project sponsors
• Interviewed business clients to analyze their business requirements and recommend and design technological improvements to their business processes and operational procedures
• Evaluated the functionality of existing software systems to assess opportunities for improving work flow and/or provide other efficiencies
• Supported the timely and accurate processing of new credit submissions and annual renewals, through analysis, investigations and communications.
• Maintained current knowledge on credit renewals while ensuring that credit recommendations are in line with company objectives.
• Maintained thorough understanding of credit risk scoring methodologies is required as well as full knowledge and understanding of credit risk mitigation techniques.
• Prototyped new procedures and trained new users on software enhancements.
• Participated in documenting all phases of the process improvement projects.
• Provided overall project management to multiple projects successfully completing them on schedule and within budget.
• Administered Service Manager to manage, track and deliver fixes for post-production defects and enhancement.
• Prepared training materials and conducted training sessions.

Confidential

Accountant

Responsibilities:

• Gathered requirements and documented Confidential s financial invoice process
• Reconcile cash and credit card deposits for 95+ units through the use of T - recs software
• Provide a high level of customer service to field personnel for competitive business operation
• Analyze store business effectiveness and efficiency using projected sales numbers
• Ensure accuracy of P&L statements by auditing each account s period and year end balances
• Prepare and present balance sheet reconciliations at each period end
• Review all utility charges for each store in excess of $3500 per period
• Work closely with Account Payable to accurately track store expenses through the use of Oracle
• Manage financial reports daily using MS Excel and MS PowerPoint for graphical presentation
• Implement Lunch and Learn program to provide training to colleagues on using company applications