SUMMARY:

• Subject matter expert in financial, insurance, healthcare applications Enterprise Implementations Business Analysis PMO experience Consultancy
• Experienced project management professional offering 10+ years of success leading all phases of SDLC (Software Development Lifecycle) in financial, insurance and healthcare industry application development, upgrade and implementation; infrastructure, security and product projects ; PMP by PMI, PMI - ACP, CSM, ITIL V3 and Six Sigma Green Belt credentials and a degree in Computer Science .
• Business strategist; planned and managed $300k-$2 million projects aligning business goals with IT service management (ITSM) solutions to drive process improvements, competitive advantage and bottom-line gains . Planned and managed Scrum implementation.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with C level executives, vendor and their respective teams.
• Expert in PMI, ScrumAlliance project management methodologies, Kanban standards and processes.
• Able to manage medium to large sized project teams and known for high-quality deliverables within scope and meet or exceed timeline, and budgetary targets .

SKILLS SUMMARY:

• Private Duty Healthcare
• Web Services Security project
• SourceOne Email Archiving Application Setup
• Self-Service Password Reset
• SharePoint 2013 Migration
• Insurance product implementation
• Capital market fixed income application deployment
• CRM application upgrade project
• Enterprise Implementations
• Stakeholder management
• Requirements Analysis
• Scope management
• ROI Analysis
• Scheduling
• Costing
• Resource management
• Quality management
• Risk Management
• Procurement management
• Testing/Rollout/Support
• Agile Methodology
• Cross-Functional Supervision
• Team Building & Mentoring
• Client Relations & Presentations
• Business & IT Planning
• Vendor Management
• IT Procedure / IT Process Improvement
• Consultancy

TECHNICAL KNOWLEDGE:

Operating Systems: Microsoft Windows 95/98/ME/2000/XP/10, Mac OS X, MS-DOS, UNIX, Linux

Database: MySQL, MS Access, Progress.

Trading Applications: BondOne, BD Vision, SSCNet, Compliance11, Dataphile Desktop (9.1D, 10.1B), Transaction Manager, File Import, Ice, Swift, Mainframe, Online Journal

Productivity/Enterprise Software: Microsoft Office, Adobe Products, Microsoft Outlook, Microsoft Visio, Microsoft SharePoint, Microsoft Project Professional 2013, Microsoft Project Server 2013, PeopleSoft, SAP NetWeaver, Sap Solutions Manager 7.1, JIRA, Confluence, Target Process, SaaS.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Led teams of up to 30 people across technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, risk mitigation strategy was followed, on budget, within scope and with the desired results. Technical aspects of projects were based on .NET, JAVA, C#, Data Warehousing, Business Intelligence.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Finding out opportunities to improve current framework, leading Scrum team, and creating matrix for senior management.
• Robust plan for Scrum implementation and enforcement, educated team about Scrum workflow and estimation, and efficient matrix for senior management to help set quarterly strategic goals.
• Worked with vendor DELL and EMC to setup SourceOne Email Archiving Application for compliance team.
• Led identity management vendor (NETIQ) proposed self-service password reset solution project for 1000+ national life web portal and mobile users.
• Successfully completed this project under a tight deadline that helped reduce call volume for the contact center and 2 FTEs.
• Led this regulatory Web Services security project using Scrum to protect information from potential security threat. Facilitated roadmap discussion, release planning, product backlog prioritization, sprint planning, scrum meetings, sprint demo and retrospective.
• Ensuring end-to-end security for business-critical applications used company wide .
• Managed a team of 30 people across technical and business discipline and helped successful migration of SharePoint from initiation to closing.
• End user improvements that led to increased productivity & adoption .
• Led fixed income vendor (SunGard) trading application BondOne migration project from initiation through closing using waterfall methodology for 30 stakeholders (institutional and retail traders) including senior executives at Canaccord.
• Completed project up to one month ahead of schedule, and to universal client acclaim.
• Led functional and regression testing for Canaccord internal business.
• Delivered industry-leading CRM application that saved clients thousands of dollars, shortened processes from days to minutes and provided smooth workflow for business users by customizing key features .
• Directed rollouts of a trading application to numerous Canadian clients including top tier banks and investment firms using Agile-Scrum methodology.
• Ensured defect-free releases through careful planning, testing and QA efforts.

I.T Consultant

Confidential

Responsibilities:

• Remotely monitored real-time mission critical financial data streams on
• Aurora UNIX and Red Hat Enterprise Linux servers for Morgan Stanley. Supervised
• Autosys (advanced cron) job streams to accrue critical data from Morgan Stanley
• Prime Brokerage, Equity Research, Investment Management, Fixed Income
• Division (FID) and Credit Risk IT streams.