SUMMARY

• An experienced Business Analyst, AGILE Analyst, and Certified Scrum Master with over ten years of Systems Analysis, Design/Development, Cloud Computing, Test Verification, User Training, and Project Management skills; which includes delivering customized software applications to clients in the DOD, Healthcare, VA, Financial, Commercial and Automotive industries.
• Utilizes Waterfall, AGILE, and Rational Unified methodologies to develop, implement, and deliver customized software applications.
• Utilizes PMI best practices to manage projects / deliver products on time, within budget, and within scope.
• Adept at facilitating meetings, and interviews with business clients, SMEs, and end users to conduct JAD, brainstorming, and shadowing sessions to document: requirements, business challenges, process details, current systems details, proposed system details, etc.
• Analyzes and translates “Current State” processes to “Future State” processes related to workflow re - engineering, and /or process improvement.
• Utilizes the following requirements, user story, and test case management tools: JIRA, HP Quality Center, DOORS, etc.
• Adept at developing the following SDLC work products: Project Charter, BRD, FRD, Requirements
• Traceability Matrix, Use Case Specification, Wireframes/ Mockups, Test plan, Project Management Plan, User Training Documents, User Stories, Product Backlogs, and Sprint Backlog.

TECHNICAL SKILLS

• Microsoft Office Suite (including PowerPoint, Visio and Project)
• Share Point (Artifact Repository)
• HP Quality Center & Application Lifecycle Management (ALM)
• SQL (Data Queries, Extracts, Reporting, etc.)
• ERWIN
• Magic Draw UML (Enterprise Architect)
• ER Assistant (Data Modeling)
• DOORS
• Team Foundation Server (TFS)
• JIRA
• Tableau (Dashboards, Reporting)

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Reviews business needs to identify/ document: business problems (or opportunities), and deliverables per the stakeholder(s) expectations/high level requirements.
• Conducts feasibility assessments to identify alternative solutions (e.g., COTS, internal dev., etc.), and recommend solution(s) that meets client requirements.
• Creates initial requirements traceability matrix to map business objectives to downstream: functional/non - functional requirements, use case paragraph, test cases ID’s, wireframes, deliverables, etc.
• Translates business objectives into business requirements (BRD) to drive downstream solution specifications.
• Facilitates, and leads interviews to gather requirements, and document: processes, pain points / business challenges, interface components, data sources, and current /proposed systems details.
• Conduct Business Re-engineering (BPR) to: streamline, re-engineer, or generate new business processes via the following tools/techniques (Cross functional flow charts, UML diagrams, sequence diagrams, and execution flow diagrams)
• Creates GAPs analysis matrix to document existing/ future functionality to make recommendations on best mechanisms, or specifications to implement future solution functionality.
• Develops, and manages system use case document to derive functional, and non-functional requirements.
• Develops initial wireframes/mockups to detail initial user interfaces, and requirements.
• Performs SQL queries to generate customized reports, or conduct data analysis.
• Analyzes the LOE and duration of project analysis tasks to provide cost estimates.
• Creates and manages issue log to resolve: defects, track change requests, close action items, etc...
• Develops test plans/test cases, to conduct software testing.
• Generates software defect reports to track, correct, and retest software defects.
• Facilitates UAT to gain acceptance/ signoff of project deliverables.
• Manages, and updates (Approved Change Requests) the project’s analysis and design documents: BRD, FRD, Use-Case Doc., Test Plan/ Test Case(s), SOP’s, Training Docs, Work Flow Diagrams, etc...)
• Creates Impact analysis report(s) to detail how proposed changes will affect the project’s costs, scope, and /or schedule.
• Develops new system user training guides, slide shows, etc.., to acclimate division managers, and other users within different business units on new system usage.
• Deploy / handoff final solution to the clients’ environment per the Transition Plan.

Tools: Visio, MS Office, MS Project, Power Bi, JIRA, SharePoint

Confidential

Business Analyst / IT Project Manager

Responsibilities:

• Assigned to lead project(s) to integrate IT systems (front/back-end subsystems for the Ecommerce project.
• Conducts feasibility assessments to identify alternative solutions (e.g., COTS, internal dev., etc.), and recommend solution(s) that meets requirements.
• Develops the Project Charter to initiate project.
• Conducts meetings with business owners/ clients to review, and document business goals, objectives, and collect: SOPs, relevant historical artifacts, etc.
• Ensures project goals, and elements of related requirements traceability matrices are mapped, and in alignment with the client’s stated business objectives.
• Develops, and utilized the following project mgt. plans (scope, schedule, issue, quality, risk, change mgt., cost, risk, acceptance, and communications) to deliver Confidential project deliverables within budget, schedule, and scope.
• Develops the WBS, and collaborates with the project team to review, update, and finalize.
• Sequences activities (Deliverables/ Work packages) to determine project duration, utilizing the CPM.
• Develops, and manages the project schedule as specified per the schedule mgmt. plan.
• Estimates activity level of effort data, and assigns appropriate resources.
• Develops initial project cost estimates, and maintains project budget per the cost management plan.
• Manages resolution of project issues as specified in the issue management plan, to mitigate impact to project scope, schedule, and cost.
• Monitors project performance via baseline analysis, and initiates appropriate actions (e.g., CR creation/submittal) to realign project (scope, schedule, or cost).
• Reports progress to project sponsor, and other stakeholders per the communications mgt. plan.
• Managed the team, including Vendors’ (Oracle) team progress, and performance.
• Ensures implementation of scheduled scope verification/validation of project’s deliverables throughout execution phase per acceptance management plan.
• Collaborates with the project team to identify, and document additional project risks via the risk break down structure.
• Develops, and manages the risks register to plan appropriate response strategies as specified in the risk mgt. plan.
• Facilitates product transition activities to deploy the final product in the client’s environment.
• Prepares final acceptance report / product approval artifacts to closeout project.

Business Analyst

Responsibilities:

• Reviews product roadmap, and collaborates with Product Manager to determine release schedule.
• Decomposes epics into sibling components/ tasks.
• Initiates project/ sprint kickoff meeting with scrum team, to communicate sprint goal(s)
• Writes user stories (per initial details) based on the INVEST (Independent, Negotiable, Valuable, Estimable, Small, Testable) characteristics/ standards.
• Facilitates meetings with stakeholder to gather requirements, document business challenges/pain points, validate initial user stories, and the client’s expectations.
• Traces/Links validated user stories to Parent level Epics.
• Develops usage scenarios/ use cases to develop wireframes/ high level mockups
• Assigns acceptance criteria (testable requirements) to verify, and validate to user stories.
• Facilitates, and leads meetings to review /update initial mockups, per stakeholder feedback.
• Conducts software testing, and documents defects for retest.
• Updates user stories based on dev. team, or end user feedback.
• Creates, and manages the product backlog; which includes prioritizing backlog items, traceability maintenance: linking epics, user stories, and subtasks. Collaborates with scrum / dev. team, and the stakeholders frequently to manage expectations.
• Facilitates meetings with the development team to conduct: backlog grooming sessions (ASSIGN story points / estimate work), and / or update (reprioritize) product backlog items.
• Initiates project/ sprint kickoff meeting with scrum team, to communicate sprint goals (current, subsequent).
• Facilitates, and conducts Daily Stand-Ups, Sprint Planning, Sprint Review, and Retrospective meetings.
• Collaborates with scrum team to determine the definition of done (user story).
• Conducts, and lead meetings to Demo product(s) to the client to gain interim product acceptance.
• Generates metrics/ graphics (velocity) to measure, document, and communicate team performance during sprint execution(s).
• Creates and Manages ‘how to’ quick start training guides to train, acclimate end users with new systems features, and functions.
• Collaborates with Scrum Master to gain feedback of team sprint execution performance, areas of improvement, etc.
• Utilizes the Waterfall software development process to deliver the Identity Management System per the following tasks:
• Reviews /analyzes Confidential IAM business needs, and goals artifacts.
• Dev. project charter to capture for IAM project goals, scope of work, and deliverables.
• Facilitates information gathering sessions with internal business departments (HR, Info. Security, Payment Integrity, Tech. Support, and Sys. Admin), to document process, and security requirements.
• Utilizes the following techniques to capture the client’s current state (enterprise network access) information: cross functional flow charts, UML diagrams, sequence diagrams, concept diagrams, and execution flow diagrams.
• Collaborates with the project teams on implementing the defined business rules within the Identity Access Management solution.
• Generated new access management / role based provisioning workflows.
• Created GAPs analysis matrix to identify existing security access processes, document required security processes, and BPR recommendations.
• Developed user training guides, to acclimate the division managers on the usage of the new IAM based system.
• Conducts software testing, documents defects, and reports defective software components for retests.
• Generates software defect reports to track, correct, and retest software defects.
• Facilitates UAT to gain acceptance of the project’s deliverables.

Tools: Visio, MS Office, JIRA, MS Project, Project Server, Tableau, and SharePoint