SUMMARY:

• 4 years of experience working in application developments projects as a Business Analyst
• Highly Experienced in eliciting and documenting high level, detailed business and functional requirements
• Experience in Using Power BI tool in preparing the reports.
• Proficient in using UML (Unified Modeling Language) for behavioral, structural and architectural modeling, creating Use Cases, Class, State - Chart, Activity, Sequence and Collaboration diagrams
• Experience in working with Agile software development team and with JIRA
• Expertise in analyzing and translating business requirements into system specifications required for the design document
• Experience in developing test plans and perform system testing activities
• Experience of software development and all the stages of QA testing
• Prepared Requirement Traceability Matrix (RTM) and tracked requirement status throughout the project.
• Well versed in documenting project tasks, activities successfully performed duties in Project Management such as: Timeline Management, Change Management, Defects Management, Release Management, Management of Issues, Risks and Action items.
• Experience in interacting/coordinating with different groups involving End Users, Business Stakeholders, System Analysts, Developers.
• Expertise involving system understanding and upgrading or adding functionality to old legacy systems
• Comprehensive knowledge of all the phases of Software Development Life Cycle (SDLC)
• Good analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team.
• Worked closely with client to learn about Organization and its business process
• Helped in solving challenges and build better business processes
• Proficiency using Microsoft Excel (e.g., filtering data, sorting columns, hiding columns, pivot tables basic functions like count, sum, Average)

TECHNICAL SKILLS:

Methodologies: Waterfall, Agile

Requirements Management: Rational Requisite Pro

Databases/Tools: Oracle 12c, Microsoft Access, SQL Developer, Toad

Operating Systems: Unix, Linux, Windows

Process Modeling Tools: MS Visio, Rational Rose and ERWIN

Testing Tools: Mercury WinRunner, Rational Test Manager, Quality Center, JIRA

Others: Microsoft Office, Power BI

EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Implemented the project in Agile Scrum Methodology as SDLC model.
• Interacted with business for BRD reviews and requirement clarification.
• Performed the Daily Scrum Meetings and activities.
• Set up meeting and worked with team for Backlog stories.
• Worked with team to create stories on JIRA for sprint planning.
• Worked with team and client for sprint review and conducted the sprint retrospective meetings.
• Worked with the client for UAT.
• Provided Application Support to the End users.
• Prepared Test cases and RTM’s as per the Business Requirements.
• Conducted JAD sessions with different program offices.
• Conducted detailed and comprehensive business analysis by working with different program offices to identify system and operation requirements and improvements.
• Analyzed, defined and understood business needs and issues by gathering, analyzing, documenting and validating the Business areas and users’ technical requirements.
• Prepared Process Flows for the ‘AS IS’ and ‘TO BE’ systems using MS VISIO, for the migration process.
• Managed the product backlogs in JIRA and Confluence.
• Prepared weekly and Monthly deliverable reports to send it to Client.
• Worked with Infrastructure team for analysis of the Virtual Machines configuration in Azure.
• Worked with Azure and Security team for Firewall configuration and Security Control Implementation statements for FIPS compliance
• Translated user stories into test cases and perform QA/testing activities.
• Performed thorough Testing- Integration testing, Regression testing, End-to-end testing, Smoke testing, Sanity testing, Acceptance testing to ensure bug free Application.
• Experience in managing ServiceNow ticketing system tool, tracking them to make sure all the issues are been properly addressed and resolved.
• Experience in troubleshooting any issues with Application, working with developers.
• Experience in Using Power BI tool in preparing the reports from ServiceNow

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Implemented the project in Agile Scrum Methodology as SDLC model.
• Interacted with business for BRD reviews and requirement clarification.
• Reported daily status in daily sprint meeting to Scrum Master.
• Conducted JAD sessions to allow different program offices to communicate and resolve any issues
• Involved in analyzing and understanding legacy applications and translating into requirements.
• Used Rational Requisite Pro for overall Requirements Management and to build the Requirements Traceability Matrix.
• Identify and reconcile errors in client data to ensure accurate business requirements.
• Involved in all stages of the Project including Requirement gathering, Data Analysis,
• Development, Unit Testing, Writing Test Cases and Plans, System Testing, User Acceptance
• Testing (UAT) Support, Production Support Documentation, User, Operational Readiness, Implementation Issues
• Participated in conducting UAT testing to ensure that functionality, with requirements and established acceptance criteria
• Developed the test plan, test conditions and test cases to be used in UAT testing based on business requirements, technical specifications and/or product knowledge
• Developed Requirements Traceability Matrix (RTM) and Involved in developing the test strategy and helped in developing QA Test plans for Functional, Integration and System Testing.
• Assist with the analysis of bug fixes, issues, with ability to lead the team for troubleshooting, problem resolution and brainstorming initiatives through analysis of available solutions
• Mapping requirements and providing them best solutions involving evaluation and definition of scope of project and finalizations of project requirements.
• Performed Database backend testing by verifying the data in database using SQL Queries
• Prepared status summary reports with details of executed, passed and failed test cases to help management.
• Participated in regular project status meetings.

Internship

Confidential

Responsibilities:

• Performed day-to-day management of the tasks related to individual work streams
• Create and execute improvement plans adapted to the client environment
• Worked in project environment for consultancy, conducting Business analysis, Project Management and/or Change Management activities
• Co-ordinated with various team for tracking status of activities
• Assist with management projects and plans including the development and execution of and exercises
• Manage program risks and issues, driving issues to closure.