SUMMARY

• As a Business Analyst I have experience of working in multiple domains like Banking and Finance, Healthcare and Insurance, Travel, Mortgage loan, Retail and Logistics.
• 9 years of experience with Confidential Technology in Banking and Finance domain where I worked as Mainframe Technical Lead Developer As well.
• I am an independent go getter who strives to achieve excellence in high pressure environments having delivered multiple projects with strict deadlines in waterfall as well as Agile model of software delivery.
• Experience working with cross - functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals.
• Expertise in Business Requirement gathering, Business Process Engineering, Business Process Modeling (BPM), Business Analysis, preparing Business requirements documents (BRD), creating Functional requirement document (FRD) and actively worked in all phases of Testing cycles. As well have experience with User story creation, backlog grooming & working in scrum ceremonies sprint planning, daily scrum, sprint review, sprint retrospective.
• Proficient in Business & System Process flow, User Flow diagrams and Use Case diagrams.
• Key responsibilities as an End to End coordinator, includes working with the key project stakeholders to understand the user, customer, business goals and collaborate with the development team & SME.
• Acquired and imparted subject matter expertise for multiple projects at Confidential .
• Strong Skills with Z/OS, COBOL, JCL, VSAM, REXX, DB2, Pl/SQL, Stored Proc, IMSDB, IDMS, CICS.
• Extensively worked on Changeman, TSO, File-Manager, FILE-AID, SPUFI, XPEDITOR, QMF, Control-M, JOBTRAC, BMC utilities, SFTP.
• Strong Skills with COBOL, JCL, VSAM, DB2, IMSDB, CICS, Pl/SQL, Stored Proc, IMS DB .
• Experience in testing and documenting REST API.
• Familiar in Salesforce Admin stuff like users, profiles, permission set, objects, Fields, custom settings, workflow rules, process builders, email alerts, email templates.
• Conducted tech review meetings & tech trainings.
• Real time programming experience in IBM-Mainframe.
• Working experiences on databases like DB2, MySQL, IMSDB (design, enhancement and maintenance).

TECHNICAL SKILLS

Operating Systems: Windows NT/98/2000/XP/2003 Server/Windows 7 & 8

Mail System Used: Lotus Notes 5.0/6.0, MS Outlook Web/Windows client

Mainframe Technologies: MVS, TSO, ISPF, QMF, SPUFI, File-Aid, Batch/JCL, CHANGEMAN, JOBTRAC, JHS, BMC for DB2-SQL, EZTRIEVE, ENDEVOR, XPEDITOR, ABEND-AID PANVALET

Languages: Cobol, JCL, VSAM, PL/SQL, CICS

PROFESSIONAL EXPERIENCE

Confidential

Business/Technical Analyst

Responsibilities:

• Business process flow preparation.
• Identification of risk factors, pain points in the ASIS process and preparation of PPT for business.
• Process improvement analysis and scope finalization with business team.
• Gathering business requirement and User story creation.
• UI wire and mockup creations along with SME for demo to business during grooming session.
• Communicate with other management, engineers, product managers and support specialists on product issues.
• Identification of specific DB2 table, used SQL query, done field mapping for the impacted business process model.
• Tools used in development and testing are EASYTRIEVE, JOB TRAC (Job Scheduler), report, File-AID, Secured FTP, NDM, connect direct process, IBM utilities, Endeavor.
• Participated in Tracking and communicating team velocity and sprint/release progress.
• Work closely with the Product Owner to maintain the Product Backlog and release plan.
• Proactively work on the product backlog; update it with new insights and ensure that there are enough ready items.
• Help team dive through the Envisioning Phase to break the Feature to independent, negotiable, valuable, estimable, small, and testable user stories.
• Remove impediments to the Development Team’s progress by managing the dependencies closely.
• Provide direction and make prioritization calls; invite the right people and choose the right techniques to collect feedback and data.
• Active participation in the Daily Scrum, Sprint Planning and Implementing techniques for effective Product Backlog management and clearly communicate vision, goals, and Product Backlog items to the core team.

Confidential

End to End Business Analyst

Responsibilities:

• As an end to end project manager, managed multiple teams & stakeholders and tracked time/schedule, events, tasks/activities, dependencies, change management; facilitated resolution of issues.
• Worked collaboratively with development teams, lead architect & the business to determine technical approach to system design/implementation including both brand products & supporting systems.
• Implementing functional requirement into programming codes in design phase using programming languages like Mainframe (Cobol) /PLSQL/Core, CA tools using CHANGEMAN tools.
• Performing unit testing once build completed through Cobol, JCL, DB2, IMS DB, PLSQL, FileAid, BMC utilities, CA tools, PL/1, JobTrack, Control-M.
• Worked on testing and documenting end to end REST API .
• Created & executed project work plans and revised as appropriate to meet changing needs.
• Liaised with team members to ensure quality, timeliness and efficiency of technical document updates.
• Involved in requirement analysis and scoping from business stakeholders. Prepared BRD, FRD,DDD and Traceability Matrix.
• Performed gap analysis between goals and existing procedures. Worked in client on boarding request for business.
• Had done process analysis and created system &process flow diagrams (ASIS-TOBE).
• Worked on Test Plan, Test Strategy, Test Approach, RRA and SIT/UAT TC Walkthrough.
• Tracked all Defects and ensured to fix & resolve in time. Monitored all Defect status & QC activity.
• Triggered workflow in SharePoint and proper approval taken on all SDLC document from signers along with sending QA checklist to QA Team.
• Conduct Weekly status &Test status call and published WSR (Weekly Status Report).
• Involved in preparation of Implementation plan, proper alignment taken with Dev/Tech during Pre/Postproduction activities.

Confidential

Business Analyst

Responsibilities:

• Gathered requirements and changes required to application.
• Involved in finalizing the user screen developed in HTML & visual force.
• Involved in designing the Technical Design Documents for the Workflow development process and review of Functional and Enterprise Test Specifications.
• Supported in creation of Salesforce users, profiles, permission set, objects, Fields, custom settings, workflow rules, process builders, email alerts, email templates.
• Helped in Certificate management and updating remote site settings.
• Supported in creation of page layouts, record type and validation rules.
• Assisted in Creation change sets, sandboxes and involved in deployment process.
• Participated in data upload in objects through workbench (used SOQL).
• Reviewed HTML skeleton with business for customer facing sites.