SUMMARY:

• Comprehensive knowledge of Agile and Waterfall methodologies
• Extensive experience with Gap Analysis, As - Is and To- Be processes. Includes documenting of BA Artifacts such as User Stories, Business/Functional requirements, Use Cases, Field mapping documents, Project Charter, Business Cases, Project Scope, and Requirements Traceability Matrix
• In depth knowledge developing flow charts and swim lane diagrams with MS-Visio
• Experienced in project planning, managing Action item logs, Issue logs and Risk register
• Experienced in creating materials, user guides, job aids and release notes
• Conducted collaborative workshops like UAT workshops, JAD sessions and requirement walkthroughs involving executives, developers, end users and stakeholders
• Experienced in creating Test Plans, Test Procedures, Test Cases, User Acceptance Testing (UAT) and tracking. Conducted system and functional testing to account for defects and bugs
• Worked closely with PMO in tracking KPI’s, metrics, ensuring Budgets and timelines are met
• Worked in multiple domains like Aviation, Oil and Gas, Finance, and Telecommunications for complex applications

TECHNICAL SKILLS:

Process / Technologies: Agile, Waterfall

Diagramming Tools: MS-Visio, MS-PowerPoint

GUI Tools: MS Office Suite, Adobe Acrobat, SnagIt, Snip It

ERP Software: SAP, Oracle (Order to Cash, Purchasing, GL, AP)

Testing Tools: JIRA, HP ALM - Quality Center, Microsoft Team Foundation Server (TFS)

Reporting Tools: Foundry, Spotfire, Business Intelligence

Document and Project Management Tools: Confluence, MS-Word, MS-Excel, SharePoint 2010, Microsoft Project, HP Project and Portfolio Management (PPM)

Other Tools: Amazon AWS, JSON, DataPower, Active Directory, Vormetrics, Swagger, Box, Aspera ( Confidential ‘s Managed File Transfer), no SQL - Couchbase, distributed messaging-Kafka, WITSML

WORK EXPERIENCE:

Confidential

Scrum Master/Senior Business Analyst

Responsibilities:

• Assist product owner with backlog grooming, and prioritization using Agile
• Define functional and technical user stories, acceptance and testable criteria using JIRA
• Develop Current and To-Be process flows using Visio
• Collaborate and provide business analysis support to the product owner, third party vendor (HyperWallet), business sponsors, developers, and testers during development
• Engage with test lead to review test plans/test scenarios
• Develop user acceptance scenarios and documentation
• Coordinate user acceptance testing with baggage claim agent’s country wide
• Answer ad hoc questions and provide clarifications/direction to business users, cross functional development teams and testers regarding user stories and functions
• Analyze production support issues and help resolve them in a timely manner
• Responsible for scheduling releases by working with the Release Management team
• Draft meeting minutes, weekly team s, maintain open issues log and develop PowerPoint demos for various sprint cycles

Confidential

Senior Business Analyst

Responsibilities:

• Gathered and analyzed requirements for a wide range of hardware/software applications encompassing different types of large scale/complex projects, and business units utilizing Agile and Waterfall methodologies. Techniques included conducting workshops, interviews, surveys, and JAD (Joint Application Development) sessions
• BA artifacts included documenting business cases, project scope, AS-IS and TO-BE process flow diagrams, use cases, data mapping and requirements traceability matrix documents for sample projects described below:
• SAP Integration: Defined integration requirements for transmission of files from SAP to the Mexican government. The purpose of this project was to transmit financial information electronically for new legal entities created in Mexico.
• Real time services: The enterprise wide real time application involved transfer of real time data from a well site to the data center. Data was transferred via WITSML technology, stored in a no SQL data base (i.e. Cassandra) and data loss was prevented via a distributed messaging technology (i.e. Kafka). This application was available for public viewing and consumption via a mobile application
• Cloud Application: Required evaluating and documenting business cases for the cloud storage application Box and Managed File Transfer application Aspera based on Confidential business need
• Reviewed and validated test cases by analyzing test requirements for User Acceptance Testing (UAT), smoke, functional and regression testing. Engaged with test lead to review test plans/test scenarios and provided feedback
• Coordinated meetings and developed user guides and detailed meeting notes as and when required. Created plans, job aids, user guides required for rollout. Facilitated User Acceptance Testing with user community
• Conducted peer review of requirements and mentored junior business analysts

Confidential

Consultant - Business Analyst

Responsibilities:

• Elicited requirements for a web-based flight planning software for its corporate, government and private client customers (e.g. airport information, weather, mileage, crew information etc.)
• Created and reviewed Use Cases, Wireframes and As Is process flow documents using MS-Visio, SnagIt, MS Word, Excel and PowerPoint.

Confidential

Business Analyst

Responsibilities:

• Responsible for developing requirements for the ERP-Oracle Order Management/AR modules as part of a companywide Oracle ERP implementation

Confidential

Consultant - Business Analyst

Responsibilities:

• Documented requirements for a web-based application that managed sales opportunities and revenues/budgets for the Confidential

Confidential

Consultant Business Analyst

Responsibilities:

• Defined detailed Requirements, timeline, resources, scope, and deliverables with off shore teams for a web-based application that analyzed Confidential and competitor cell phone product specifications

Confidential

Consultant - Business Analyst

Responsibilities:

• Translated Business Requirements into Use Cases, System Flows and Functional specifications

Confidential

Consultant - Business Analyst

Responsibilities:

• Documented Business Requirements, system flows, functional specifications, system interfaces, report layouts, User Acceptance test plans, and user guides for the Cook County Project that processed property tax payments

Confidential

Business Analyst

Responsibilities:

• Elicited and managed Business Requirements for the Invoice system and Oracle ERP. Conducted user acceptance testing and end user .
• Prepared Release notes as part of every scheduled release. QA Lead for a team of 5+ software testers responsible for testing the Oracle ERP application. Implemented, planned and maintained system, integration and regression test cases and test plans ( )

Confidential

Lead Quality Analyst

Responsibilities:

• Responsible for QA Testing of different applications in above companies. Ensured on time execution of system, integration and regression test cases of web-based banking applications for Nations Bank and Bank One