SUMMARY

• Masters in computer Applications (MCA) and 8 years of experience in IT as Business Analyst
• Certified Scrum Master 2018
• Able to satisfy customer requirements through various methodologies (Agile/SCRUM, Waterfall).
• Experience on Agile methodology on current project with excellent team work
• Experience in writing user stories and managing the backlog
• Ability to identify non - value added processes and provide sound, strategic solutions.
• Expertise in handling business requirement & analysis, providing solutions and project coordination
• Expertise in software development life cycle (SDLC), conducting Training & Preparing user manual, documentation
• Exposure in Client handling and onsite working experience on project requirement gathering, project analysis and helped manage projects
• Expertise in creating mockups(GUI) in Axure and using SQL for UAT
• Experience in Data Analysis i.e. inspecting, cleaning, transforming, and modeling data with the goal of discovering useful information, suggesting conclusions, and supporting decision-making
• Experience in document management (storing, organizing and sharing) using SharePoint
• Expertise in Support Central, BPM used across Confidential (General Electric) in providing solutions to the business
• 1 year of strong experience in Market Research Industry, Documentation and Business Analysis and Survey development (in ConfirmIT Tool)
• Good team player with excellent communication skills, interpersonal skills with problem solving, trouble-shooting capabilities

TECHNICAL SKILLS

Software: MS Project, MS Visio, JIRA, Axure, Support Central, ConfirmIT 10, Insight Express

Development Technology & Languages: C, C++, HTML

Databases: SQL Server, MS access

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Responsibilities:

• Gathering Business and Functional Requirements based on AGILE(SCRUM) methodology.
• Facilitating business requirement sessions
• Involved in preparing devised and effective User stories and prioritization
• Working closely with Product owner in backlog management and continuous delivery of feature
• Determining precise and accurate user story Acceptance criteria used by developers
• Proficient knowledge of tools such as Jira and involved in creating and managing Sprints
• Working closely with Product Owner and other program team members to ensure integrity of the end-to-end solution
• Working as a part of the team and communicate effectively with software developers, product owner and Program
• Working closely with the development and product teams
• Facilitating Daily Standup, Sprint planning and sprint retrospective meetings
• Understanding and documenting business requirements for the development team
• Creating Use Case Diagrams and Business Process Flows using MS Visio
• Creating prototypes and wireframes based on the requirements of the business program
• Involved in end to end testing at the end of each Sprint

Environment: UML, MS Office Suite (Visio, Word, Excel, Outlook, PowerPoint), Java Server faces, J2EE, Angular JS, Windows XP

Tools: JIRA, SharePoint

Confidential

Responsibilities:

• Worked as Business and Quality Analyst on Confidential (New Jersey Immunization Information System) Rewrite project.
• Gathered Business and Functional Requirements based on Waterfall methodology.
• Converted Business Requirements into Functional Requirements Specification Document
• Created Use Case Diagrams and Business Process Flows using MS Visi0
• Created prototypes and wireframes based on the requirements of the business program
• Understanding and documenting business data requirements
• Created Requirement Traceability Matrix and provided support to the business during User Acceptance Testing(UAT)
• Developed and executed overall testing strategy plan for user
• Interacted with the Users, Designers and Developers to get a better understanding of the Business Processes
• Consulted with users and resolved problem to meet specific technical and business needs.
• Act as a liason between the technical team and Program
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and supervised the development of User Manuals for customers.
• Conducted Walkthrough with project stakeholders to verify the accuracy of the requirements.

Environment: UML, MS Office Suite (Visio, Word, Excel, Outlook, PowerPoint), Java Server faces, J2EE, Angular JS, Windows XP

Tools: JIRA, AXURE, SharePoint

Business Analyst

Confidential

Responsibilities:

• Gather & understand business requirements received from the domain group & expand them to develop detailed functional requirement
• To work directly with stakeholders to understand, capture & document for new system, features, enhancements & providing advice and direction wherever appropriate
• Studying the scope, effort & timelines of the project
• Prepare BRD (business requirement document) & FRD (functional requirement document)
• Effectively communicate the requirement to development groups. Interact with development team to provide explanations as well as to validate compliance of the developed product
• Perform gap analysis (AS-IS to TO-BE Analysis) between the targeted business model and featured models devised by rigorous brain-storming and discussions with client.
• Analyzing existing data, mapping it with the new system, creating data mapping document, creating DFD and matching data between the existing and the new system to find any discrepancies
• Co-ordination among development group for successful completion of project and conducting UAT
• Provide user documentation including the training of new functionalities

Environment: Support Central, UML, MS Project, MS Visio, MS Office