Business System Analyst Resume Bristol, PA - Hire IT People

SUMMARY

Proven professional services delivery experience in coordinating large, complex projects with various moving parts under stringent timeframes.
Demonstrated success in working with entire product life cycles encompassing product development, software development, engineering, pre - sales support, proposal management, and project implementation.
Vast international experience, including working and living experience abroad. Proficiency in Spanish and Portuguese.
Well-versed in business administration, corporate strategic, and tactical planning
Proficient in project knowledge areas according to PMBOK, SDLC and Agile's principles
Familiar with DevOps philosophies
Hands-on Quality Management, Six Sigma, and Lean implementation
Proficient in ITIL V3, CMMI V1.3, ISO 9001, Risk Management, Project Portfolio
AWS and Azure cloud practitioner. Solid understanding of data science

TECHNICAL SKILLS

Communication Technologies: IP-routing, wireless, mobile, and broadband communication

Software Tools & OS: Jira, Microsoft Project, Linux, MS Windows, Cisco IOS, Minitab

Programing Language: Python, Matlab

PROFESSIONAL EXPERIENCE

Confidential, Bristol, PA

Business System Analyst

Responsibilities:

Managed multiple technological and business system projects for improving operational efficiency and effectiveness.
Initiated major benefit cost reductions of $2.2 million in year one and $1.5 million annually while gaining employee acceptance through concerted Lean Six Sigma projects.
Reduced transition time from design & development to implementation by 75% by coaching and mentoring teams on the best practices in agile approaches.

Confidential, Rockville, MD

Director of Program Management

Responsibilities:

Successfully led the implementation of Tanker Truck Management System (TTMS) for Petroleum of Venezuela, PDVSA (the world's fifth-largest oil exporter). Managed a $5M project budget.
Implemented Truck Monitoring System for 104 fuel tankers in South Africa. Enabled coordination of teams from U.K, Israel, South Africa and the U.S.A., increasing system effectiveness from 45% to 99%.
Reduced TTMS implementation costs by $475k in six months by re-designing offshore team structure and streamlining Confidential project/program framework.

Confidential

Global Program Manager

Responsibilities:

Implemented a Business Process Management framework for the launching of Mobile Business Solutions (i.e., FFA, SFA, MDM, APP Store, Retail Distribution, Telemetry) across LATAM markets.
Implemented 6 products in 12 months, increasing gross adds by 3% monthly.
Enabled coordination and alignment with the Project Management Office (PMO).