Business Analyst Resume

SUMMARY

Facilitator between Business Systems and Information Technology with extensive Business Analyst skills - Understanding of Software Development Life Cycle (SDLC), Rational Unified Process (RUP), Agile/Scrum methodology, Unified Modeling Language (UML), Object Oriented Analysis and Design Concepts (OOAD), Business Process Re-engineering (BPR), Test Lifecycle, Data Modeling.
Data analysis expertise using Minitab, Excel, and comparable software.
Proficiency in MS Project, MS Visio, Balsamiq with working knowledge of SQL
Experienced in various MS Windows platforms including OS, Office Suite and SharePoint
Working knowledge and understanding of Customer Relationship Management, EDI, HIPAA, healthcare transactions such as 820, 834, 835, 837, and 999 .
Technical leadership, time-management, and team-player skills.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Responsibilities:

Gathered and understood the business requirements for the launch new medical device product line and the online portal
Interacted, conducted interviews with technical R&D team, stakeholders, and IT team to gather and document requirements for designing online portal for the product line
Coordinated and communicated requirements pertaining to the device portal with the Agile team to accomplish the sprint work
Used Balsamiq tool to assist in designing of the portal
Used SQL queries to check if the customer data for consistency and accuracy prior to its integration in the online portal
Interacted with customers on live basis and assisted in troubleshooting and resolution of their issues
Participated in training program under supervision for the new medical device portal
Performed manual testing for the intranet medical device portal
Used Oracle based ticketing system, FOCUS, for logging in complaints, faults for the devices

Biomedical Engineer/Business Analyst

Confidential

Responsibilities:

Analyzed the business requirements for the design of in house application for clinical trial study involving patient data collection, analysis pertaining to design of new drug
Interacted with internal stakeholders and R&D team to understand the clinical trial process so that information can be used in the design of application for the study and development of new drug
Performed statistical analysis on collected data pertaining to subject responses involved in the study and input that in the application once the development was complete
Wrote manual test cases depicting the functionality, technical features of the application
Assisted in preparing all the validation protocols for the IQ,OQ,PQ process for the clinical study
Played a key role in resolving open issues, and process change requests for the application.
Prepared Business Process Models that included modeling of all the activities of the clinical study and the application from conceptual to procedural level.
Followed the UML based methods and Visio to create Use Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams

Business Analyst Intern

Confidential

Responsibilities:

Assisted in gathering requirements from various insurance companies and internal stakeholders in order to develop a system to check for the outstanding balance from various aging accounts using highly efficient RUP process for software development
Communicated the business needs between the business users and the sponsor and the technical solutions between the development and testing staff, ensuring technical solutions satisfied business requirements
Designed web page mock-ups using MS Visio and assisted in defining the business and data process models
Documented workflow and results of analysis for the aging accounts.