SUMMARY:

• Formulated business and technical requirements from evaluating existing and projected future client processes. Extrapolated requirements into product specifications and vendor requests RFIs/RFPs).
• Evaluated existing processes, reported on use cases and suggested technical improvements.
• Created detailed use cases from current operations including targeted processes for next - generation specifications.
• Analyzed prior art and portfolios for patentability, invalidity and infringement potential. Prepared patent filings, including delineation of claims and explanatory graphics.
• Advised counsel on technical case details and history. Testified under cross-examination to support detailed infringement report s).
• Designed and conducted consumer tests on a wide variety of interactive products and platforms. Wrote, edited and refined subject questions based on testing criteria. Analyzed, interpreted, and reported results. Wrote final test reports and presented conclusions to leading media company executives.
• Developed commercial user experience designs and architectures from initial brainstorming through final deployment. Formulated and documented detailed product requirements. Designed and published flowcharts and state diagrams; analyzed and documented software states. Created and refined interface graphics. Created and applied interactive metaphors for user interfaces on several platforms. Portfolio and work samples available on request.
• Designed, coded and tested product prototypes for both focus testing and marketing demonstrations. Refined user experience designs based on interactive feedback. Trained onsite personnel for online and call center response troubleshooting of deployed products.
• Developed and deployed applications in standalone and web client/server environments. Designed context-specific interfaces for commerce, video display, and parental control environments.

TECHNICAL SKILLS:

Software Development: Wrote extensive scripting and prototyping code (HTML, Javascript, Flash). Achieved expertise with all leading graphic, programming, and presentation software (Photoshop, Illustrator, Visio, FrameMaker, OmniGraffle, Office)

CLIENTS & EXPERIENCE:

Confidential

Senior Technology Analyst

Responsibilities:

• Created design specifications and consulted on vendor selection for wide range of broadcast and digital media sales products Order management, CRM, Analytics & Forecasting, Billing, Reporting, Internal Enterprise Systems)
• Formulated business and technical requirements for next - generation linear/digital Traffic and Order Entry systems
• Designed and detailed use cases for hybrid linear/digital Billing System. Verified technical case details with current operations o Specified technical architecture for Video On Demand VOD) telescoping system leading to business requirements and RFP o Collected and documented complete ad reporting requirements for evolving IP-based cable delivery systems
• Specified and analyzed responses to business requirements for updated online sales processes
• Created workflow architecture for Data Intelligence process, including complete design specification. Incorporated executive feedback and delivered quickly adaptable solutions

Confidential

Senior Business Analyst

Responsibilities:

• Performed system integration analysis and testing UAT) to activate live and on-demand programmatic ad services for all major broadcast networks across digital and linear platforms o Specified VOD/signal metadata requirements for broadcast clients with particular emphasis on cross-platform media IDs e.g., EIDR)
• Created detailed procedures/playbook for programmatic ad technologies for linear, cloud DVR and VOD video platforms o Specified and tested back-end data systems for major network digital advertising efforts on legacy linear video and mobile IP platforms
• Formulated and analyzed new advertising models for digital platforms mobile and CE settop boxes) in direct collaboration with agencies and service providers
• Collaborated with major service providers to find synergies in reusable digital advertising for syndicated streaming content

Confidential

Senior Technical Consultant

Responsibilities:

• Specified and conducted extensive user research on UX designs and technical architecture for evolving mobile, tablet and video platform applications
• Enabled cross-platform design for multi-platform VOD Portal, twondemand.com site, and Remote Access DVR system
• Created prototype & development process for currently deployed on-screen TV Guide, VOD Portal, and DVR systems
• Designed and performed technical research for TV-based Search, VOD Portal, and Multi-platform DVR
• Analyzed recommendation engine design for server software development

Confidential

Patent Analyst/Consultant

Responsibilities:

• Searched and analyzed dozens of patents and prior art documents relevant to interactive technologies to determine applicability to current caseload
• Evaluated technical patent claims within infringement case constraints
• Consulted extensively with solicitors building case for multiple patent infringement cases, including prior art review, analysis of related casework, and testimony cross-examination) preparation o Testified in Confidential of Justice for US client on patent infringement case

Confidential

User Experience Consultant

Responsibilities:

• Designed, moderated, and analyzed results for Confidential products
• Collaborated with client on feature modifications based on initial research results
• Created detailed usage scenarios and test plans for both individual test plan subjects and aggregate audience
• Created test procedures for focus group audiences Taxonomy, Usability, Qualitative, Quantitative); moderated panels
• Modified test plans and moderation procedures based on immediate client feedback and feature updates

Confidential

Technical Designer/Consultant

Responsibilities:

• Detailed analysis and interface design of internal applications
• Display coding HTML5/CSS3/Javascript) of applications based on UI design style guides
• On-site facility research for determining new process requirements
• Creation and presentation of usability study prototypes, including design of online surveys and evaluation criteria
• Delivered complete technical documentation of all process and products

Confidential

Analyst/Consultant

Responsibilities:

• Created cross-platform design architecture for personalized on­screen VOD Portal & optimum.net site o Managed technical design updates for existing Pay-per-view systems
• Developed prototypes for program guide and VOD Portal o Created test plans for Quality Assurance of on-screen TV Guide, VOD Portal, and optimum.net site
• Delivered complete technical specifications for all products