Business Analyst Resume

SUMMARY

Strong analytical skills and attention to details. Served as a liaison between business and technical team to communicate business needs into terms IT professionals can relate to. Successful track record in implementing process and solutions. Excellent in collaboration and problem solving.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

As Business Analyst, I helped take ideas through the full product lifecycle starting with a rough idea, gathering requirements, drafting a vision, mocking up solutions, working with engineering to build a design, updating plans through execution, launching, measuring, and iterating on products.
Lead redesign project of clubwpt.com with emphasis on sign up process and web UX.
Worked with multiple stakeholders to develop the vision, strategy and product requirements.
Working with engineering team of 11, design team of 4 and operation team of 2 to implement the project.

Confidential

Business Analyst

Responsibilities:

Proposed and implemented features that improved user engagement: recommended an easier onboarding process, added low stake tables to keep new user playing, proposed missions and replaced text chatting with animated emojis.
Working on features that will improve in game monetization.
Conducted in - depth research on various loyalty programs and recommended loyalty reward structure.
Utilized scrum methodology with JIRA as a tool for product lifecycle.

Confidential

Business Analyst

Responsibilities:

Worked with technical architect to covert an excel-based application to a web-based business process management system.
Crafted business process diagrams out of various documents, charts, and meeting notes with customer.
Developed use cases for technical team.
Defined Workflow automation within and across departments of sales, accounting, and manufacturing, including rules-based routing, prioritization, and escalation.
Defined Case management that provides operational visibility across the entire order fulfillment life cycle, as well as real-time reporting and notifications.
Worked with product manager and technical architect to define an online platform servicing suppliers and manufacturers.
Defined and documented business processes.
Created wireframes and mockups for development team.
Identified and documented use cases.
Identified and documented data requirements.
Planned and conducted meetings including, but not limited to: requirements elicitation sessions, requirements validation, documentation review meetings, design reviews, etc.

Confidential

Global Product Manager

Responsibilities:

Worked with stake holders to establish clear matrix for new product development strategies.
Conducted product competitive and post-mortem analysis.
Recommended partnering opportunities to broaden company’s product platform.
Through value engineering, delivered design improvement that reduced cost without compromising functionalities and quality.
Streamlined business processes including new product launch process and business lead selection process.