SUMMARY

• 5 Years of Hands on Experience working as Business Systems Analyst, UI/UX Designer and UI Developer.
• Gathered requirements and created Business Requirements Document (BRD) and Functional Requirement Documents (FRD) through Microsoft Word.
• Experienced in Business Analysis, Data Code Mapping and Project Planning.
• Experience in interviewing Subject Matter Experts (SME), Business Users carefully recording the requirements in a format that can be reviewed and understood by both business and technical personnel. Translated business requirements into design specifications.
• Facilitated Scrum ceremonies - Sprint Planning Meeting, Daily Stand-ups, Sprint Review and Sprint Retrospective Meetings, and activities like- Backlog grooming, Release planning.
• Created and maintained information radiators like Sprint Burndown charts, Release Burnup charts, Task boards to track sprint progress and to forecast the future sprints.
• Ensured requirements are well documented and communicated those requirements effectively to all stakeholders.
• Skilled at Planning Poker, T-shirt size and Dot-voting methods to estimate user stories in Scrum.
• Facilitated meetings to help the team break down Product Backlog Items PBI's into user stories based on the INVEST criteria and SMART criteria to break user stories into Tasks in Scrum.
• Well versed with MoSCoW and Business Value based for User Story prioritization and assisted teams with wireframes, prototyping for designs and data modeling.
• Comprehensive understanding and experience in Web-Services and technical writing in JSON, XML.
• Constructed Meeting of Minutes documents and distributed to all attendees.
• Worked closely with development team to verify that requirements are implemented within specified time frame.
• Worked on creating Technical PCR (Project Change Requests) and represented deployment Change Requests (CRs) in Change Advisory Board (CAB) call.
• Involved in user research, conducting interviews, persona development, sketching and prototyping.
• Acted as an end user during the User Acceptance Testing process to verify the solutions are working correctly.
• Highly proficient in analyzing and Creating Flowchart and narratives, UML Diagrams like Use Case Diagrams, Sequence Diagrams Collaboration Diagrams and Activity Diagrams through Microsoft Visio.
• Experienced in creating graphical, interactive, User-centered design in Agile development.
• Creating wireframes, site architecture maps, UX research, creating personas, on site interviews and usability testing.
• Coordinating and tracking all projects for seamless releases using Project management system Ca Agile Central, Trello, JIRA, Confluence and Document Management System SharePoint.
• Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements.
• Experience working with Quality Assurance Groups by assisting the QA team to perform Functionality / Regression testing.
• Complete understanding of Software Development Life Cycle (SDLC), QA Methodology and QA Strategy including Software Testing Life Cycle (STLC) & Bug life cycle (BLC) and Experience in Agile/Scrum & Waterfall Software development methodologies.
• Experience in developing professional User Interactive (UI) of Web applications with the help of HTML, JavaScript, CSS and also experience in making webpage cross browser compatible
• Good knowledge on Object Oriented Programming (OOPS) Concepts including Inheritance, Abstraction, Encapsulation and Polymorphism and Object-Oriented Analysis & Design (OOA/D).
• Good Knowledge in UML designing Use-Case diagrams, Sequence diagrams, Interaction diagrams and Erwin Data Modeler for various Data Modeling such as CDM, LDM, LDM, ER Diagrams.

TECHNICAL SKILLS

Operating Systems: Win XP / 7 / 2008 Server R2

Languages: Java 8, C#.NET, JavaScript, VBScript, SQL, PLSQL, TSQL

Databases: IBM Informix, Oracle 11g/10g, MS SQL Server 2012

Application Management Tools: ALM/Quality Center

Project Management Tool: CA Agile Central, Trello Project Management, Team Foundation server 2015, Microsoft Test Manager, JIRA

RDBMS Tools: DBeaver, SQL Developer 4.0, SQL * Plus, MS SSMS 2014

Tools: & Utilities: MS Office, Eclipse IDE, MS Visual Studio, Balsamiq 3, Sketches, Erwin Data Modeler, MS Visio

Web Technologies: HTML5/HTML, CSS3/CSS, C#.NET, JavaScript, XML, XSLT

Methodologies: SDLC, AGILE, SCRUM, Iterative, OOPS, OOA/D, UML 2.0/1.0

PROFESSIONAL EXPERIENCE

Confidential

Business Systems Analyst

Responsibilities:

• Worked on Release Plan, Timeline, Milestone, Risks, Assumptions, Dependencies and Story Points.
• Involved in gathering business requirements and process work flow by conducting meetings with the clients and Subject Matter Experts.
• Worked on user research and written user stories based on the gathered requirements and research outcomes.
• Imported User stories to CA Rally backlog for tracking the two-week sprint iterations.
• Skilled at breaking down Epics into user stories based on INVEST, Tasks using SMART criteria and making sure the Product Backlog Items meet DEEP criteria working in Agile framework.
• Groomed User stories every week to make it ready for the next sprint.
• Facilitated every day Dev team Standups and helped them in fixing the roadblocks.
• Worked on the Front-end UI design for new portal to display the automatically loaded rate plans.
• Worked on OTA schema customization and documentation.
• Worked on creating Technical PCR (Project Change Requests).
• Created Change Requests (CRs) for project releases and represented deployment Change Requests (CRs) in Change Advisory Board (CAB) call.
• Responsible for writing the Release Notes, documenting all the useful info about the release, software versions, changes implemented in current release, Defects fixed, Labels applied.

Environment: Enterprise Java Beans (EJB), J2EE runtime environment, RESTful APIs, Java API, Jenkins, Agile/Scrum, CA Agile Central, IBM Informix, DBeaver, OTA XML Schema, Atlassian Confluence, Visio, Trello, Office 365, MS Teams, MS Word, MS Excel, MS PowerPoint.

Confidential

Business Systems Analyst

Responsibilities:

• Worked on Release Plan, Timeline, Milestone, Risks, Assumptions, Dependencies and Story Points.
• Skilled at breaking down Epics into user stories based on INVEST, Tasks using SMART criteria and making sure the Product Backlog Items meet DEEP criteria working in Agile framework.
• Extensively used tools like Ca Agile Central for User Story, Tasks, Defects and Issue tracking and helped the team resolve the identified impediments and potential blockers.
• Created User Stories and Prioritizing the user stories during Backlog Grooming session using Business Value Based Prioritization technique.
• Tracked sprint progress by maintaining burndown charts, task boards and defect matrix.
• Created work flow diagrams and cost-benefit analysis to help support product initiatives.
• Worked on creating Technical PCR (Project Change Requests).
• Conducted time-boxed Retrospective Meetings and successfully helped the team inspect the sprint performance and adapt to the changes for the upcoming sprints improving team's efficiency.
• Created and analyzed test scenarios, test plans, test cases, identified and documented errors by working closely with the development and testing teams.
• Involved in Functional testing: Regression testing, Smoke testing, Sanity testing User Acceptance testing and Non-Functional testing.
• Created Change Requests (CRs) for releases and represented CRs in CAB (Change Advisory Board) call.
• Responsible for writing the Release Notes, documenting all the useful info about the release, software versions, changes implemented in current release, Defects fixed, Labels applied.
• Worked closely with compliance to develop an understanding of rules and regulations.

Environment: Agile/Scrum, CA Agile Central, IBM Informix, DBeaver, Atlassian Confluence, Visio, Trello, Office 365, MS Teams, MS Word, MS Excel, MS PowerPoint.

Confidential

Business Analyst & UI/UX Designer

Responsibilities:

• Involved in gathering business requirements and process work flow by conducting meetings with the clients and Subject Matter Experts.
• Worked on user research and written user stories based on the gathered requirements and research outcomes.
• Participated in Weekly user story review meetings and suggested design ideas to the development team.
• Designed mockups for the user stories based on the client requirements and user research.
• Recorded minutes meeting and updated it with the team.
• Involved in daily standup meeting with the development and QA Teams.
• Acted as a Scrum Master by creating Sprint backlogs, organizing and conducting Sprint planning meetings, and Daily scrum and QA Bug review meeting.
• Involved in prototype review with the clients for the acceptance of mockups design.
• Managed communication among cross functional teams while identifying business goals and clarifying business requirements.
• Evaluated risk related to requirement's implementation, testing process and project communication.
• Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
• Liaise between technical and non-technical personnel to ensure a mutual understanding of processes and applications.

Environment: Agile/Scrum, Team Foundation Server 2015, SQL Server 2012, Balsamiq 3, Sketches, Visio, MSWord, MS Excel, MS PowerPoint, JIRA.

Confidential

Business Analyst

Responsibilities:

• Conducted interviews with key business users to collect requirements and business process information.
• Managed communication among cross functional teams while identifying business goals and clarifying business requirements.
• Instrumental in planning meetings, understanding scope, analyzing requirements of features, and suggesting strategies for further improvement for an expedited approach.
• Communicated business requirements by constructing easy to understand data and process flow models. Created Business Requirement Documents (BRD), Functional Requirement Specification (FRS).
• Assisted project manager in analyzing risks and assessing their impact on the project.
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed "go-live" of enterprise implementations.
• Evaluated risk related to requirement's implementation, testing process and project communication.
• Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
• Managed clear communication with clients and managed dependencies from cross functional team while supporting business goals.

Environment: Agile/Scrum, MSOffice, Visual Studio, SQL Server, TSQL, TFS, MS Project, Visio.

Confidential

UI Developer

Responsibilities:

• Designed and developed Web pages using HTML, JavaScript, CSS and XML. Worked closely with a multi-disciplinary team to develop a responsive web application.
• Handled browser compatibility issues in HTML, CSS and JavaScript for IE, Firefox and Chrome browsers. Utilized extensively with the File management and image libraries.
• Responsible for the all the client-side UI validation and implementing the business logic based on user generated events.
• Responsible for quality assurance of finished websites including the validation of web forms and links. Used firebug, chrome developer tools and IE developer toolbar for debugging JavaScript and code refactoring. Involved with bug fixing on functionality, performance, designing issues with JavaScript and jQuery.
• Construct organized and clear site maps, user flows, and wireframes, in order to create mockups and interactive prototypes for website.
• Drive organizational UX standardization and best practices for user centered design, including usability research, discovery workshops, personas, style guides, user flows, wireframes, high definition prototypes, responsive HTML/CSS and final code working alongside developers.
• Provide frontend technical support for fixing UI/CSS layout issues.
• Facilitate meetings with developers and business owners to present usability problems and their Usability Solutions.
• Engaged in Scrum process attending daily stand up and completing tasks in sprints.

Environment: JavaScript, HTML, CSS, DOM, Firebug, Windows 7, Oracle, SQL, PLSQL, UX/UI, Wireframes, Mockups, Balsamiq, Agile, MS Office.