SUMMARY

• Certified Scrum Master and Strategic Agile Transformation Consultant with over 12 years Business Analysis and Project Management experience, with expertise in Product Development,
• Agile Transformation, Implementation Specialist, Operations, Software Development and Strategy to Accelerate Adoption and Early Value Delivery.
• Recognized Agile Change Agent on driving the Transformation Agenda within the organization in adopting an Agile Mindset.
• Guided multiple workstreams simultaneously through transition from Waterfall to Agile development approach within 6 months.
• Implemented organization standards successfully to establish the lean principles and procedures tailored to Agile and DevOps models that saved time and allowed for Release on Demand.
• Restructured the project lifecycle process by adding check points to guide and improve project execution and communication to project stakeholders.

TECHNICAL SKILLS

• Agile, Scrum, Waterfall and Kanban.
• Rally, TFS, JIRA/Confluence, MS Project, MS Office Suite, SharePoint, Primavera, Tableau, Adobe.

PROFESSIONAL EXPERIENCE

Confidential - Houston, Texas

Scrum Master

Responsibilities:

• Coach and mentor to teams on adoption and improving agile methods and practice.
• Help to remove team impediments to allow the team to deliver on their sprint goals.
• Facilitate Daily Standups, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective and Release Planning events.
• Work closely with the Business, Product Owner, Senior Management, and Release Management to develop the sprint release plan.
• Work between business and IT to finalize the requirements and then converting them to functional specifications.
• Work directly with the product owner and business partners for the implementation of Agile / Scrum techniques for projects.
• Provide status reports, burn down charts, velocity and business value charts to business and product owners
• Monitor the development progress throughout each sprint to ensure project is within scope and budget.
• Serve as point of contact for the business as it relates to product development
• Identify potential project risks and help develop a mitigation plan to resolve potential issues.
• Implemented organization standards successfully to establish the lean principles and procedures tailored to Agile and DevOps models that saved time and allowed for Release on Demand.
• Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of Agile adoption

Confidential - Houston, Texas

Senior Business Analyst

Responsibilities:

• Gathered and analyzed information on existing business processes in order to make recommendations that sought to improve business systems and processes.
• Provided business analysis and project management during all phases of a project.
• Analyzed and documented requirements for enhancements to systems and business processes.
• Clearly documented recommendations and solutions to business problems.
• Secured and coordinated the necessary resources for a project by working with line managers including vendors.
• Worked as part of a project team, reporting progress and escalating issues to project management and business stakeholders in a timely manner to ensure successful completion of projects.
• Coordinated and processed requests to move cash settlements between the Custody and the Trust accounts, as well as between trusts to corporate accounts.
• Reviewed, reconciled fee payments to dealers and investigated and coordinated with other departments for any discrepancies that may incur.
• Reviewed existing Fund Control procedural manuals to ensure that the processes are updated.
• Created and maintained project deliverables (WBS, OBS, SWOT risk analysis, Gantt charts, Timesheets, Budget, Schedule, Communications, and Dashboard).
• Maintained Series 6 certification as required by the company and SEC.
• Prepared and Managed Implementation/Release Plan, Business Continuity, and Disaster Recovery plan documents using MS Project.

Confidential - Houston, Texas

Business Analyst

Responsibilities:

• Maximized productivity by setting clear expectations and communicating project status, issues and risks to internal stakeholders and top management.
• Managed the scope of operations by directly engaging with project owners, gathering and analyzing current business processes to help identify process improvements, drive engineering, and technology solution implementations.
• Supported programs with multiple project teams for the managed accounts and organization wide transformation initiatives.
• Created and maintained project deliverables (WBS, OBS, SWOT risk analysis, Gantt charts,

Confidential - Sugar Land, Texas

Project Coordinator

Responsibilities:

• Coordinated several logistics projects and plans for the operations department in a timely manner and was responsible for project deliverables.
• Maintain excellent communication regarding project/program status and priorities with sponsors, driving planning and tracking of tasks, schedule, resources and dependencies.
• Provided comprehensive coordination of medical services including intake, screening and referrals to Aetna Medical Service Programs.
• Promoted quality effectiveness of Healthcare Services within a structured high volume Call Center environment.