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Programmer/business Analyst Resume

Willimantic, CT

Programmer/Business Analyst

Fifteen plus years of computer programming in both scientific and business applications

Computer Skills
Languages: Visual Basic, FORTRAN, C, Pascal, QB30
Environments: MS-DOS, Windows ME/XP, Unix/Venix
General: Scientific and Business Computer Modeling

Business Skills

  • Scientific Methodology
  • Process Development
  • Business Analysis
  • Pricing Analysis
  • Database Design
  • Manual Rating
  • Problem Solving
  • Carrier Relations
  • Customer Service
  • Project Management
  • Microsoft Office
  • Underwriting
Professional Experience

Confidential, Willimantic, CT 2009-
Computer Consultant (Volunteer)

  • Assist parish officers and members selecting, setting up, and using computer hardware and software.
  • Solve any computer related problems as they arise.

Confidential, Windsor, CT 1997-2002
Production Programmer

  • Analyzed changes in insurance rates, rules and regulations. Programmed and modified personal lines insurance software that was used by large insurance companies, independent agencies and internet consumers, to produce comparative quotes for insurance policy consumers while insuring legal compliance and quality control between agents and carriers.
  • Discovered a flaw in the quality process for proprietary rating package. Notified supervisor and quality control department. Made required changes resulting in a quality product.
  • Programmed a viable work around for a non-functional portion of a critical software package resulting in the timely release of a functional product.
  • Rewrote a non-standard rating program in our Legacy product so it would comply with new rating rules. Enhanced the functionality of the program as requested by agents resulted in reduced customer attrition and improved revenue.
  • Trained new hires and employees from other departments in programming our Legacy and newer software ensuring consistency and quality.
Confidential, 1990-1997
Independent Consultant / PhD Candidate
  • Tutored area university students in computer science and computer applications.
  • Assisted individuals and small businesses selecting, setting up, and using computer hardware and software.

Confidential, Storrs, CT 1988-1990
Teaching Assistant

  • Instructed college level courses in Computer Science, Microbiology, and Biophysical Chemistry.
  • Connected a microprocessor controlled New Brunswick fermentor to an IBM XT (Clone) Computer and developed software to collect real time data for analysis.

Confidential, Groton, CT 1981-1989
Associate Scientist

  • Developed and enhanced fermentation processes and equipment.
  • Built and programmed computer control system for laboratory scale fermentor.
  • Scaled up fermentation monitoring and control systems from laboratory to pilot plant and actual production processes.
Education

Bachelor of Science (BS), Computer Science (in progress),
Master of Science (MS), Microbiology,
Bachelor of Science (BS), Biology,
PhD (Coursework), Fermentation Technology/Microbiology/Biophysical Chemistry,

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