SUMMARY

• Self - motivated, detail oriented and experienced professional in the field of Pharmaceutical and Healthcare Industry.
• Business Analyst & Certified Scrum Master with hands-on experience in gathering & analyzing business requirements, translating them into application and operational requirements and developing feasible solutions.
• Seeking a professional environment where I can apply both my Industrial experience & Business Analysis skills.
• Complete understanding of Software Development Life Cycle (SDLC), whether Agile (Scrum) or Waterfall.
• Certified Scrum Master and extensively worked in Agile/Scrum Environment.
• Strong knowledge in business analysis knowledge areas like Elicitation/Gathering, Clarification, Requirement Analysis, Requirement Management and Solution Assessment.
• Analyzing business and technical processes to develop new and modified Business information processing systems.
• Develop Use Cases, UML & Different Process Flow Maps to support complex application solutions in order to drive customer requirements.
• Understanding of relational databases and working knowledge of basic SQL.
• Expertise in writing the Application Design Documents for each assigned Project and maintaining Data Dictionary Documents.
• Good Understanding of Agile/Scrum Methodologies along with Traditional Software Methodologies such as Waterfall & Iterative Models.
• Hands-on experience working in Agile Scrum team process, collaborating closely with fellow developers, DBAs, QAs and stakeholders.
• Experience in working on Healthcare project.
• Knowledge of Health Insurance and Portability and Accountability Act (HIPAA) Law
• Well versed with FDA guidelines, rules and regulations
• Basic Knowledge of Electronic Medical and Health Records (EMR & EHR)/Automated Health Care Systems.
• Knowledge of administrative transactions- 270-271, 837i/p/d, 276-277, 278-13, 278-11, 835, 834, 820, 275, CMS-1500 and UB04 forms
• Knowledge of ICD-9 and ICD-10 conversions and other codes
• Basic Knowledge on Medicare and Medicaid, Claims processing and Pharmacy
• Preventive Care
• Utilization Management
• Case and Disease management
• Care Management and alerts
• Knowledge on EDI HIPAA 4010 - 5010 to convert EDI X12 Healthcare 4010 transactions into 5010 Complaint transactions.
• Ability to concurrently handle multiple project assignments. Ability to Interpret and Communicate effectively with Peers.
• Self-starter, Self-motivated & Inclination for Continuous learning to research and Implement relevant latest technologies.
• Well integration with team and working well with others
• Good verbal and written Communication Skills

TECHNICAL SKILLS

Productivity Tools: Microsoft Office, Microsoft Project, Microsoft Visio, SharePoint.

Methodologies: RUP, RAD, Agile, Waterfall, Scrum, UML

Database Tools: MS SQL Server, Tableau.

Design Tools: Axure, StarUML , Balsmiq

Testing Tools: QC, Jira

Languages: SQL, XML, JSON

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Work within an agile scrum / waterfall methodology for project implementations.
• Facilitate and participate in daily stand-up, weekly iteration planning, and other as-needed face-to-face, audio- and/or video- tele-conferencing sessions with co-located teams.
• Responsible for analyzing & gathering requirements, developing use cases, user stories and other project deliverables based on the project scope and SDLC methodology.
• Evaluate requirements and create the Business Requirement Document (BRD), Software Requirement Specification (SRS), Use Case Specification and Requirement Traceability matrices (RTM).
• Provided Test Scenarios document, define the acceptance criteria and assist with testing in a Mockup Project Environment.
• Assist with Technical and Non-Technical documentation.
• Planning sprint deliveries as per the requirements and creating epics and stories in Jira for the sprints.
• Preparing Test Scenarios and Test Cases for UAT and testing the solution, validating all the functionality, maintaining the UAT status and logging and tracking defects till closure.
• Work on HP Application Lifecycle Management (ALM) tool for requirement management, test planning, functional testing, performance testing and defect management.
• Create User Stories and Acceptance Criteria in Agile method as a Product Owner in JIRA.
• Experience in designing business models using UML diagrams such as Use Case diagrams, activity diagrams, BPMN and Sequence Diagrams using Star UML and Microsoft Visio.
• Responsible for creating UI mockups using Axure RP 8
• Experienced in working in both Agile and Waterfall methodology.

Confidential

Business Analyst

Responsibilities:

• Work closely with designers, developers, testers and agile product owner to support the implementation and testing of web and mobile features.
• Maintains and continually refine a backlog of user stories, feature requests, and defects using JIRA.
• Create user stories using Feature Map and detailed user scenarios that support the development requests.
• Analyzing information needs and Functional Requirements and deliver artifacts as needed-Software Requirement Specification (SRS), Business Process Models (BPM), Requirement Traceability Matrix (RTM), System Process Models, Develop flow charts, use cases, activity, sequence, wireframes for web applications, and mockups of the application using MS Visio.
• Review and analyze business requirements document to derive the functional requirement document and systems requirements specification document.
• Create and prepare UAT test plans, test cases, test scripts based on business requirement document, system requirement document.
• Execute test scripts and provide result analysis daily during UAT execution period.
• Critically evaluate information gathered from different sources, decompose high level information into low level information or tasks.
• Drafting and writing communication content.

Confidential

QA/QC Analyst

Responsibilities:

• Operation and Calibration of Analytical balance, pH meter, Conductivity meter, Melting Point Apparatus, KF apparatus, UV, IR.
• Sampling and analysis and of all Key and non-key raw materials as per sampling procedure and issuing approved labels.
• Handling of all lab chemicals and primary standards along with Control/retention sample management.
• Handling of vendor qualification procedure of new vendor (of Raw Material and Packaging material).
• Reviewing of all QC related reports, follow and maintain cGLPs, GTP, SOPs and STPs. Internal and external audits coordination.
• Handling of QA related procedures like Change control and change authorization documents. Vendor Qualification procedures.
• Initiate and investigate the OOS results in quality control lab investigations. Assisting in incidents raised in analytical testing procedures.
• Review and process data Interpret test results and ensure that they meet specifications, maintain instrument logbooks, laboratory worksheets and all relevant documentation according to cGMP documentation practices.
• Review paperwork and documentation from other QCs, contributing in quality and efficiency improvement initiatives