Summary of Qualifications Expertise in Business Analysis, Data Analysis, Business Rules, Business Process Modeling and Data Mapping, GAP Analysis and creating business process documents. Developed Project Plans, Functional Specifications, project charter for Business Process Refinement, Re-Engineering, Business Intelligence and Automation. Frequently conducted JAD sessions with management, vendors, users and stakeholders for open and pending issues. Great facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and JAD / JAR sessions. Knowledge in executing SQL queries for database management. Comprehensive knowledge about all stages of Software Development Life Cycle (SDLC).
Quality Assurance Conducted Pre-UAT and User Accepting Testing (UAT) cycles with users and stakeholders. Ability to analyze functional requirements, translates them into test cases, and prepares a Detailed Test Plan Specification utilizing knowledge of the functional application, Reviews of Test Cases and Documentation.
Skills Excellent communication and interpersonal skills, capable of communicating with highly technical engineering teams. Exceptional me diator between external and internal customers, capable of interpreting needs and positions to ensure the success of the projects Ability to work both independently and as a teammate. Quick learner and apt at prioritizing multiple projects.
Methodologies: SDLC, RUP, Agile, UML.
RDBMS: Microsoft Access 2007/2010 and MS-SQL Server 2005/2008.
Operating Systems: UNIX (HP, Compaq, Solaris, AIX), WINDOWS XP/2000/NT 4.0
MS-Office 2010: Word, Excel, PowerPoint, Outlook.
Content Management: Microsoft SharePoint Server, Knowledge Share Link
Testing / Reporting Tools: Quality Center 9.0, Crystal Report, and SSRS/SSIS.
Use Case Modeling: Rational Rose, and MS Visio 2008
Education Credentials & Certification
Master of Business Administration, Financial Services
Executive Post Grad
Bachelors in Finance
Licenses/Certifications: Diploma in Informational Technology
Confidential,Bangalore, India, March’08/Feb’10
Legacy Loan originations system Applications - Control-Z (Progress Database), Mortgage ware (SQL server 2000), Empower CONA (SQL server 2000), and GPM Empower (Oracle 9i) no longer generate any revenue. Due to the applications being on outdated technology, it poses huge information Security risk and IT controls standards followed by CITI. So, Management decided to migrate the above Historical Databases into SQL Server 20-08R2 databases and decommission the Legacy Server Databases. Assisted the project manager/ lead in defining the project plan, charter, scope and timelines. Performed requirement analysis by gathering both functional and non-functional requirements based on interaction with the process owners & SME’s and document analysis. Created Business Requirement Documents, System Requirements Specification, High-Level Design Document, and Functional Requirement (Technical) Documents according to the User requirements and uploaded the documents in Knowledge Link. Conducted JAD sessions and baseline the user requirement specifications. Utilized RUP to configure and develop process, standards, and procedures. Worked with designers and developers for interpreting requirements, tracking the requirement status & timeline. Used basic SQL queries to validate business rules and data mapping. Uploaded all the Documentation (Validation Certificates and Change of data Types etc.,) in Knowledge Link for the benefit of Users/IPS team.
Environment: MS Visio, MS Office and MS Project, SQL Server 2008R2, .Net, Oracle, Windows Operating System 2008/XP.
Confidential,Bangalore, India, April’05/ Feb’08
HSBC Bank Limited is a banking company engaged in providing a range of banking and financial services, including commercial banking and treasury operations. My job was to assist seniors in development of a user-friendly application to be used by the employees in order to facilitate risk management of customers Assisted the senior business analyst in defining the scope, and defining business rules of the project. Also assisted in gathering business requirements, doing gap analysis and documents them textually or within models. Led and conducted JAD sessions for requirements gathering, analysis and design of the system. Created context and workflow models, information and business rule models, Use Case during the analysis using Rational Tools. Documented requirements and transformed them into functional and technical requirement specifications. Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired. Used MS Visio for Process modeling and Business Process flow diagrams.
Environment: Rational Clear Quest, Rational Test Manager, MS Office, MS Visio, UML, and SQL Server 2005.