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Sr. Business Analyst/digital Transformation Resume

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Miami, FL

SUMMARY

  • I am an Industrial Engineer, with 15+ years of international experience in business analysis, process reengineering and business development.
  • I am highly experienced in cross functional global projects covering planning, development, testing, training and rollout, making changes and implementations possible.
  • With fast ramp - up, excellent communication and project scope/milestone management skills, I bring strong expertise in gathering, analyzing and documenting requirements and processes to the team.
  • My strongest contribution is working with the broad range of stakeholders acting as a bridge between operations, users and technology ensuring that results are delivered on time and on budget despite unexpected challenges.

TECHNICAL SKILLS

  • Visio, MS Project management, Microsoft Office suite, Excel Macros and Pivot tables, Business Objects and SQL, Plan View Enterprise, PTS-W, Pulse, Pulse post-trade, eDealer for FX trading, Automation Anywhere, UiPath, Dynamics 365 crm, ESPO crm, Vtiger crm, SharePoint, WordPress
  • Understanding Agile at a Deeper Level
  • Anti-Money Laundering, Sanctions and Anti-Bribery & Corruption Annual Training
  • Automation Anywhere Robotic Process Automation (RPA) Practical Training
  • Workflow design and documentation
  • Learn the Truth About Agile versus Waterfall
  • Project estimating and scheduling - IIL

PROFESSIONAL EXPERIENCE

Confidential - Miami, FL

Sr. Business Analyst/Digital Transformation

Responsibilities:

  • Successfully delivered RPA robots automated for back-office process automation and reporting, from process assessment to robot deployment in production, using both Automation Anywhere and UiPath.
  • CRM customization and implementation for activity tracking and reporting, using systems like Vtiger, EPSO and MS Dynamics 365
  • Run advanced meetings and presentations, training teams and assist with change management.

Confidential

Technology Business Analyst

Responsibilities:

  • Responsible for assessing processes for automation, financial analysis and metrics for improvements and ROI, for both business and technology efforts including detailed documentation.
  • Workflows documentation and design for automated solutions (RPA/BOTs) Automation Anywhere.
  • Run presentations and trainings on new process to Directors, Stakeholders and process owners.
  • Responsible for $800.000 of benefits with process automation (RPA)

Confidential

Business Analyst

Responsibilities:

  • Contact and assess the RPA solution provided by vendors like Automation Anywhere, Blue Prism, UiPath, and consultants like Accenture, Hackett and other to define the more suitable solution for the 3 months period.
  • Assess the processes to include in the pilot, documentation and training material for detailed process description
  • Lead the development of robots using Automation Anywhere to automate financial process, provisioning test and audit reports
  • Present the result to the Directors including results, lessons learned, recommendation and process improvements even if RPA were not adopted.

Confidential - Fort Lauderdale, FL

Sr. Business Analyst

Responsibilities:

  • Collect and document processes, partnering with business users and operation managers in 23 Latam countries to align regional processes and metrics with global strategies and standards.
  • Finding opportunities for the robotics process automation (RPA) using Automation Anywhere.
  • Process documentation using Visio and Microsoft suite for training and C-level presentations.
  • Providing cost/benefit analysis per project for both technology and stakeholders.
  • Creating business requirements documents (BRDs) that align business needs, legacy systems, technology and regulatory constraints for cross functions teams.
  • Conducting joint applications design (JAD) sessions with users, product owners, vendors and regulators to analyze new products and processes.
  • Projects management from project charter to delivery, implementing milestones and budget control reports to keep track of deliverable under committed time and cost. Tools: MS-Project, Planview or PTSW
  • Managing UAT sessions to integrate users, operations and technology to get implementation signoff.
  • Finding the project dependent balance between waterfall (SDLC) and agile methodologies.

Senior Business Analyst

Confidential

Responsibilities:

  • Managed a $7.6M budget for programs and projects in the book of work (BOW) for credit risk and Legal technology functions, tracking metrics and milestones for budget control, P&L results, depreciation and variable cost.
  • Gathered, reviewed and consolidate information from 6 program managers to consolidate their regional budgets and align them with corporate savings and efficiency targets.
  • Developed customized reports using: Project Tracking System (PTS-W), MS-Project and Plan View(PVE), Business Objects (BO), Queries, Excel macros and pivot tables to track budget expenses.
  • Performed as Project Management Officer (PMO), tracking project documentation, milestones and accomplishments following SDLC waterfall or Agile methodology.
  • Trained program & project managers on PMO standards and PM software (PTS-W & Planview enterprise)
  • Responsible for the compliance of Risk & Control reports with legal and internal regulations, global policies and procedures.
  • Managed the hardware migration project for the largest credit risk regional application, moving 4 environments to cloud servers and distributed data centers throughout the USA.

Confidential - Miami, FL

Project and Account Management

Responsibilities:

  • Create presentations and proposals for new costumers at C-level and owners to convert them from competitor’s technology to Confidential solutions, including P&L analysis and benefits.
  • Managed a $500k PLM software implementation for one of the largest apparels manufactures in Colombia.
  • Created and executed the strategy to increase sales of parts & consumables from $100k to $400k in 10 months, recovering old accounts from competitors.
  • Responsible for the first installation of a composite (glass fiber) cutting machine and 3D design application, resulting in a $250K implementation.

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