Sr. Business Analyst/digital Transformation Resume
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Miami, FL
SUMMARY
- I am an Industrial Engineer, with 15+ years of international experience in business analysis, process reengineering and business development.
- I am highly experienced in cross functional global projects covering planning, development, testing, training and rollout, making changes and implementations possible.
- With fast ramp - up, excellent communication and project scope/milestone management skills, I bring strong expertise in gathering, analyzing and documenting requirements and processes to the team.
- My strongest contribution is working with the broad range of stakeholders acting as a bridge between operations, users and technology ensuring that results are delivered on time and on budget despite unexpected challenges.
TECHNICAL SKILLS
- Visio, MS Project management, Microsoft Office suite, Excel Macros and Pivot tables, Business Objects and SQL, Plan View Enterprise, PTS-W, Pulse, Pulse post-trade, eDealer for FX trading, Automation Anywhere, UiPath, Dynamics 365 crm, ESPO crm, Vtiger crm, SharePoint, WordPress
- Understanding Agile at a Deeper Level
- Anti-Money Laundering, Sanctions and Anti-Bribery & Corruption Annual Training
- Automation Anywhere Robotic Process Automation (RPA) Practical Training
- Workflow design and documentation
- Learn the Truth About Agile versus Waterfall
- Project estimating and scheduling - IIL
PROFESSIONAL EXPERIENCE
Confidential - Miami, FL
Sr. Business Analyst/Digital Transformation
Responsibilities:
- Successfully delivered RPA robots automated for back-office process automation and reporting, from process assessment to robot deployment in production, using both Automation Anywhere and UiPath.
- CRM customization and implementation for activity tracking and reporting, using systems like Vtiger, EPSO and MS Dynamics 365
- Run advanced meetings and presentations, training teams and assist with change management.
Confidential
Technology Business Analyst
Responsibilities:
- Responsible for assessing processes for automation, financial analysis and metrics for improvements and ROI, for both business and technology efforts including detailed documentation.
- Workflows documentation and design for automated solutions (RPA/BOTs) Automation Anywhere.
- Run presentations and trainings on new process to Directors, Stakeholders and process owners.
- Responsible for $800.000 of benefits with process automation (RPA)
Confidential
Business Analyst
Responsibilities:
- Contact and assess the RPA solution provided by vendors like Automation Anywhere, Blue Prism, UiPath, and consultants like Accenture, Hackett and other to define the more suitable solution for the 3 months period.
- Assess the processes to include in the pilot, documentation and training material for detailed process description
- Lead the development of robots using Automation Anywhere to automate financial process, provisioning test and audit reports
- Present the result to the Directors including results, lessons learned, recommendation and process improvements even if RPA were not adopted.
Confidential - Fort Lauderdale, FL
Sr. Business Analyst
Responsibilities:
- Collect and document processes, partnering with business users and operation managers in 23 Latam countries to align regional processes and metrics with global strategies and standards.
- Finding opportunities for the robotics process automation (RPA) using Automation Anywhere.
- Process documentation using Visio and Microsoft suite for training and C-level presentations.
- Providing cost/benefit analysis per project for both technology and stakeholders.
- Creating business requirements documents (BRDs) that align business needs, legacy systems, technology and regulatory constraints for cross functions teams.
- Conducting joint applications design (JAD) sessions with users, product owners, vendors and regulators to analyze new products and processes.
- Projects management from project charter to delivery, implementing milestones and budget control reports to keep track of deliverable under committed time and cost. Tools: MS-Project, Planview or PTSW
- Managing UAT sessions to integrate users, operations and technology to get implementation signoff.
- Finding the project dependent balance between waterfall (SDLC) and agile methodologies.
Senior Business Analyst
Confidential
Responsibilities:
- Managed a $7.6M budget for programs and projects in the book of work (BOW) for credit risk and Legal technology functions, tracking metrics and milestones for budget control, P&L results, depreciation and variable cost.
- Gathered, reviewed and consolidate information from 6 program managers to consolidate their regional budgets and align them with corporate savings and efficiency targets.
- Developed customized reports using: Project Tracking System (PTS-W), MS-Project and Plan View(PVE), Business Objects (BO), Queries, Excel macros and pivot tables to track budget expenses.
- Performed as Project Management Officer (PMO), tracking project documentation, milestones and accomplishments following SDLC waterfall or Agile methodology.
- Trained program & project managers on PMO standards and PM software (PTS-W & Planview enterprise)
- Responsible for the compliance of Risk & Control reports with legal and internal regulations, global policies and procedures.
- Managed the hardware migration project for the largest credit risk regional application, moving 4 environments to cloud servers and distributed data centers throughout the USA.
Confidential - Miami, FL
Project and Account Management
Responsibilities:
- Create presentations and proposals for new costumers at C-level and owners to convert them from competitor’s technology to Confidential solutions, including P&L analysis and benefits.
- Managed a $500k PLM software implementation for one of the largest apparels manufactures in Colombia.
- Created and executed the strategy to increase sales of parts & consumables from $100k to $400k in 10 months, recovering old accounts from competitors.
- Responsible for the first installation of a composite (glass fiber) cutting machine and 3D design application, resulting in a $250K implementation.