SUMMARY:

• IBM Certified Business Analysis Professional with 15 years of IT project experience as Business Architect, Solutions Consultant and Lead Business Analyst in Business Process Analysis, Process Re - Engineering, IT Risk Analysis, Data Analysis & Data Governance, QA analysis & Testing and Project Management.
• Led Business Analysis in Healthcare Digitization projects across US through multiple full life-cycle project implementations.
• Subject matter expert in Confidential - Medicaid, Healthcare Exchange, Claims Processing, Benefits Configuration, Member Entitlement and Enrollment.

SKILLS AND EXPERTISE:

• IT Product and Project Software Engineering Object-Oriented Analysis and Design
• IT Program Management in Business Analysis, Business Process Re-engineering and Process Modelling
• Expertise in UML Modelling, Data Modelling (Data flow Diagrams and ERD’s)
• Led Joint Application Design (JAD) sessions and workshops with business stakeholders
• Expert in project Fit/Gap Analysis with package solutions
• Use Case Analysis, Use Case Modelling & documentation
• CIT, SIT & UAT testing strategy and test review
• JIRA tool Management

TECHNICAL SKILLS:

• JIRA(Atlassian) Management
• IBM Rational Architect
• IBM Cúram Subject Matter Expert
• Oracle Database Management (Oracle 10g)
• SQL, PostgreSQL, TOAD and DBeaver
• Languages - Java J2EE, Python Programing
• FHIR - HL7 Data Exchange specification
• SOAP UI testing

PROFESSIONAL EXPERIENCE:

Confidential

IT Lead Business Analyst

Responsibilities:

• Successfully managed in analysis, design, and approval of new income reporting tool in 4 months, helping caseworkers record citizens’ granular income, previously not possible in Out-of-the-Box IBM Solution.
• Successfully conceived Interface Design and data elements with Federal and State systems.
• Provided Subject Matter Expertise in project planning to the State of Nebraska, helping go live with multi-phase release approach.
• Provided design solutions, aligning with industry best practices for new initiatives like notification design, interface design, Medicaid Eligibility and Entitlement rules design.
• Primary conduit between business and development team, solving difficult business problems and helping understand project requirements.
• Successfully conceived Interface Design and data elements with Federal and State systems.

Lead Business Analyst

Confidential

Responsibilities:

• Provided product demonstrations for key business Stakeholders, highlighting new features and educating different teams of many new functionalities of IBM Solution.
• Managed detailed fit-gap analysis of new release of IBM Cúram solution against existing release, resulting in accurate estimation of upgrade scope and business expectation.
• Solicited, researched, and documented high level business requirements, creating user stories and functional design.
• Reviewed policies on healthcare programs, helping state of Nebraska formulate accurate business and functional requirements aiding project development and testing strategy.
• Successfully guided business analysts in requirement definition, functional design documentation of three grand initiatives within project timelines.
• Successfully led JAD sessions with project stakeholders, resulting in faster functional design documentation and approvals.
• Served as a strategic liaison between state and IBM product team, designing and reviewing integration of IBM Cúram solution with state legacy system.
• Efficiently reviewed post development SIT/UAT Testing and bug remediation strategies for time bound project delivery.
• Collaborated with Customer team, developing materials used extensively by caseworkers for Medicaid Eligibility and Entitlement processes.

Confidential

Senior Business Analyst

Responsibilities:

• Successfully performed requirements’ scope and feasibility analysis for Medicaid programs ( Confidential ) against IBM solution’s functionality.
• Managed business processes (using Visio and Axure), functional design documentation for Child Care and LIEAP programs, resulting in design approvals in shortest turnover.
• Led JAD sessions and design sessions with stakeholders (State SME’s, Domain Experts, Interface Designers, Technical Architects), designing and configure a complex Child Care eligibility and entitlement solution.

Senior Business Consultant

Confidential

Responsibilities:

• Single handedly designed new system functionalities - Medicaid and Exchange renewals, Transitional Medicaid (TMA) and Retroactive Medicaid for Medicaid programs.
• Successfully performed requirements’ scope and feasibility analysis against IBM’s Cúram product's functionality, creating protype solutions for solution feasibility analysis.
• Collaborated with different stakeholders from different systems/vendors, designing end-to-end Program Renewals solution to the District of Columbia in record period of 3 months.
• As a primary liaison from IBM, interacted continuously with product development, streamlining adoption of product updates and bug fixes into solution.

Business Consultant

Confidential, South Carolina

Responsibilities:

• Directed business requirements elicitation and analysis and redesign of Medicaid eligibility system during crucial period of open enrollment for state of MD and SC.
• Primary IBM BA responsible for solution fit/gap analysis for different requirements against IBM Cúram product's functionality that led to complex technical configuration and extension.
• Primary IBM Liaison between client, onsite implementation team & offshore technical team, ensuring understanding of solution design and release management.
• Oversaw complex fit/gap analysis of IBM Cúram product/program rules against Business rules of Medicaid programs in Confidential and MDX.
• Provided continuous Medicaid business knowledge to IBM technical team, helping to understand requirements and functional design for solution implementation.
• Authored functional design of many initiatives under Medicaid umbrella - Application process, Case Management, Federal Interfaces design, MMIS data design.

Confidential

Senior Business Analyst

Responsibilities:

• Oversaw Use Case design and documentation for DWP’s payment process.
• Designed Wireframes using AXURE subject for unique UI requirements, helping client understand system functionality in great detail.
• Led workshops and JAD sessions with stakeholders for collaborate design process of PIP project.

Confidential

Managing Consultant

Responsibilities:

• Served as Solutions Architect, implementing on-demand corporate performance Cloud Computing Solution
• Adaptive Planning on client environments.