SUMMARY

• Scrum alliance Certified Scrum Master and Business systems Analyst with 9+ years of experience working across various domains ranging from Banking, Retail and Technical projects.
• Expertise in implementing various phases of SDLC methodologies in Waterfall, Agile, Scrum environments.
• As a Scrum Master adept in leading cross - functional and self-organizing teams across various business situations.
• Exceptionally skilled in facilitating Scrum process and Scrum Ceremonies including Daily Scrum, Sprint Planning, Sprint review, Sprint retrospective and Backlog Refinement to improve team’s performance and dynamics.
• Well versed at backlog prioritizing techniques (MOSCOw, Business Value, Kano) and Estimation techniques (Planning Poker and T-Shirt sizing) to help product owner in prioritizing product backlog items (PBI’s)
• Proficient in breaking-down of epics into User Stories (INVEST format) and handling the Requirements Churn.
• Managed Burndowns, Blockers, and Dependencies with empirical project management skills.
• Assisted Product Owner with Backlog Grooming and Release Planning.
• Experienced in conducting Scrum Training Workshops and User Story Writing workshops.
• Performed duties of an Agile coach by educating the team on the different types of product backlog prioritization and user story estimation techniques and Coached the Scrum Team in adhering Agile Manifesto principles.
• Acted as a Servant Leader to guide to the team in becoming self-organized to optimize productivity.
• Experience in handling Multiple Scrum Teams and Worked in SAFE environment.
• Adept in using JIRA for issue tracking, user story management and requirement traceability.
• Established and maintained liaison relationships with the business partners and development team.
• Extensive knowledge of project life cycle, project management processes, principals, and knowledge areas.
• Skilled in conducting and facilitating Requirement Gathering Activities using diverse elicitation techniques including, but not limited to Requirement workshops, Interviews, Prototyping, JAD Sessions and Brainstorming.
• Proficient in preparing, authoring/reviewing different requirement artifacts like Business Requirement Document (BRD), functional specification Document (FSD), Software requirement specification (SRS), and graphic user interface (GUI) and Requirement Traceability Matrix (RTM).
• Skilled in conducting GAP Analysis, Risk Analysis, Cost-Benefit Analysis, Feasibility Study, and SWOT Analysis.
• Described and documented critical cross-functional business process flows like As-Is/To-Be processes, Business Process Re-engineering (BPR), Business Process Modelling (BPM).
• Expertise in creating a Risk Management Plan for identifying Positive and Negative risks and other risks associated
• Strong experience in Application Design (Prototyping, Screen Mock-ups), wireframes, UI design.
• Adept at creating and designing business models using UML diagrams, Use case diagrams, activity diagrams.
• Efficient at handling Requirements Churn by performing Impact Analysis.
• Experienced in SOA, Web Services, XML, REST, JSON, API, client side, and Server-side validation.
• Knowledge of Data Warehousing architecture, implementation approaches, schemas, and dimensional modeling.
• Experience in Data Analysis, Data Mapping, Data Modeling, Entity Relationship Diagram.
• Strong knowledge of SQL, data analysis and data validation using SQL.
• Assisted with the development and execution of detailed system and user acceptance test plans, test cases, and test scripts for manual and automated testing and documented defects using HP QC and HP ALM/UFT.
• Extensive exposure to End-to-End testing, Black-Box testing, Smoke testing, and User Acceptance testing (UAT).
• Strong documentation and analytical skills, strong problem-solving skills.
• Organized, goal-oriented and self-starter with the ability to master new technologies and manage multiple tasks.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Scrum Master / Project Manager

Responsibilities:

• Handled two different scrum teams and a Kanban team working on a common set of requirements.
• Performed the duties of an Agile coach in educating and helping the team in adhering Agile framework.
• Participated in sprint planning, daily scrums, retrospectives, sprint reviews and daily stand-ups.
• Implemented the DOR criteria to ensure the story is sufficiently vetted to commit to.
• As a process improvement initiative Created a simplified JIRA work flow and a DOR schema to track the root cause for the release fixes and hot fixes.
• Aided the PO in using MoSCoW technique in writing and maintaining the product backlog.
• Conducted all the Sprint ceremonies made sure the ceremonies are Time boxed.
• Used JIRA for issue tracking, user story management, requirement traceability, and velocity of the team.
• Worked in SAFe environment and was involved in Scrum of Scrums in enhancing the effectiveness of application.
• Collaborated with cross-functional teams to gather business requirements using Agile Estimating and Applied User Stories and Ensured that team is adhering the rules of agile manifesto.
• Created and updated issues (epics, user stories and tasks) onto Jira and assigned those to team members asper availability/planning.
• Worked closely with the business to reduce the number of requirement changes within the sprint which negatively affect the ability of the team to meet their sprint commitments.
• Made sure the team is free and clear from any impediments or blockers which may hinder team’s performance.
• Provided Servant leadership support to the team to increase their competencies.
• Conducted JAD sessions with management, SME, vendors, users, and other stakeholders for open and pending issues.
• Engaged with cross-functional teams such as Development Teams, QA Teams, Information Development Teams through.
• Demonstrated fundamental user experience principles and processes, including wire frame development and reviewing page layouts.
• Tracked team velocity and Sprint progress using Sprint burn down chart and Release burn down chart and conducted time boxed Daily scrum meeting and resolved impediments with assistance of Product Owner.
• Provided assistance to resolve the impediments.
• Ensured that development teams are practicing the Agile principles.
• Authored progress and completion reports, which were submitted to program manager on a weekly basis.

Confidential, Minneapolis, Minnesota

Scrum Master/ Sr. Business Systems Analyst

Responsibilities:

• Handled two different scrum teams working on a common set of requirements.
• Acted as a Scrum Coach to educate and reinforce Agile-manifesto to team members and key stakeholders.
• Implemented and Facilitated Sprint 0 to conduct story mapping and ensure that the team is ready to start sprint.
• Decomposed BRD into user stories by conducting story writing session with the product owner and then decided upon the acceptance criteria for the PSPI (potentially shippable product item).
• Assisted the Product Owner to prioritize the PBI (Product backlog item) using MoSCoW technique.
• Helped the team in estimating the user stories using Planning Poker Technique.
• Facilitated, conducted Sprint Ceremonies, and assisted the product owner in keeping the backlog groomed.
• Conducted Requirement gathering sessions, brainstorming sessions, daily Stand-up Meetings and Sprint Reviews.
• Used JIRA for issue tracking and assisted the product owner in keeping the backlog groomed.
• Tracked team velocity and Sprint progress using Sprint burn down chart and Release burn down chart and resolved impediments with assistance of Product Owner.
• Maintained Product Backlog, Sprint Backlogs, Scrum notes, Task Boards, Scrum Planning Boards, Sprint Planning Boards, and Road Maps.
• Involved in Scrum of Scrum’s, worked with other Scrum Masters to increase the effectiveness of the application.
• Conducted User Story Writing Workshops for the stakeholders not proficient in the art.
• Resolved Impediments, team conflicts, and helped them maintain focus on product backlog and project timeline.
• Acted as servant leader in supporting the team whenever required.
• Experience in data warehouses and data marts for business intelligence reporting and data mining along with developing and documenting process flows for business processes.
• Organized many Joint Application Development (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the IT group.
• Teaming with all stakeholders to build 'as-is' and 'to-be' business process flow documentation using Microsoft Visio, as well as conduct gap/deficiency identification and analysis, including cross functional members.
• End to End project management and business analysis for several modules from inception to delivery.

Confidential, NY

Scrum Master/ Business Systems Analyst

Responsibilities:

• Gathering and analyzing business requirements from business users through interviews and JAD sessions.
• Involved in planning, defining, and designing data based on business requirement and provided documentation for further reference.
• Communicated the business requirements to rest of the Data Warehouse team.
• Worked in a Hybrid Scrum SDLC environment, Acted as Scrum Master and facilitated scrum ceremonies.
• Worked on creating the product backlog and the Sprint backlog and responsible for prioritizing user stories and product backlog.
• Decomposed the scope from the BRD into user stories by conducting a story writing session with the product owner and then decided upon the acceptance criteria.
• Assisted the Product Owner to prioritize the PBI (Product backlog item) using prioritizing technique for developing a PSPI across the different Sprints with the help of Cross-functional team.
• Helped in estimating the user stories using Planning Poker Technique
• As a Scrum Master facilitated various Scrum ceremonies, the backlog refinement meeting and the sprint planning meeting, daily standup, sprint review meeting and sprint retrospective meeting.
• Tracked team velocity and Sprint progress using Sprint burn down chart and Release burn down chart and conducted time boxed Daily scrum meeting and resolved impediments with assistance of Product Owner.
• Facilitated the team in writing SQL queries to conduct field analysis and create Data Mapping Document for integrating the customer and product tables from different databases onto the AWS (amazon web services)
• Worked on SQL Tables and Data, Indexes, Views, Functions and Triggers.
• Assisted the QA team in designing the Test Plan and Test Cases.
• Supervised the User Acceptance Testing (UAT) to test the usability of the application and was involved in static and dynamic testing.
• Used SharePoint as a Content Management for document availability all across organization.
• Provide AGILE project management controls, project plans, timeline schedules, facilitate sessions, and review software defects.
• Involved in the creation and maintenance of the business specification requirement documents (BRD), and functional specification documents (FSD).
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Ensured loan accounting artifacts complied with bank standards and notified key stakeholders about the status.
• Applied Erwin, Rational Rose, and Power Designer for modeling tools.
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Proficient in creating Use Cases, Sequence Diagrams, and Collaboration diagrams, Activity Diagrams, Class Conferring with QA and Dev teams in both Agile and Waterfall work environments
• Managing multiple projects from complex to standard, a project and portfolio management tool, and working in a PMO environment.
• Engaged with cross-functional teams such as Development Teams, QA Teams, Information Development Teams through.
• Supported end-to-end development (creation, UAT, publishing/deployment), maintained existing content, promotional/campaign websites, mobile sites, mailers, new rollouts.