SUMMARY

• Established team player who is goal - oriented, resourceful, and driven.
• Skilled as a Business Analyst and Scrum Master with 5 years of experience in Product Management, Business Process Modeling, and Quality Assurance delivering Business and Functional requirements in an Agile environment.
• Applicant is a Certified Scrum Master and has a solid agile mindset with a great track record for consistently exceeding expectations through detailed analysis, creative solutions, and maintaining strong customer relationships.
• Applicant has exceptional interpersonal, communication and leadership skills.

TECHNICAL SKILLS

Languages: Python, HTML, JAVA, .Net

Operating Systems: Windows 98/XP/Vista/7, Lion OS, Linux

Database: MS SQL Server 2005/2008, SQL Developer, Oracle SQL

Tools: RALLY, MS Visio, Lucidchart, SeleniumHQ, MS SharePoint, Team Foundation Server (TFS), JIRA, Confluence, Bamboo, Stash, MS Project, and Adobe Photoshop

Methodologies: Scrum/Agile, SAFe (Scaled Agile), Kanban, Scrumban

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Business Analyst

Responsibilities:

• Developed versatility as a Scrum Master within the organization by working with three diverse teams, one local and two distance
• Implemented agile facilitation techniques including POWER start during all agile ceremonies so all participants would understand the purpose, outcomes, roles/responsibilities while actively engaging in the ceremonies
• Lead Scrum team on internal projects to assist PT, OT, ST software needs for Client
• Effectively communicated with business analysts, business stakeholder, and Product owner regarding requirements
• Worked with Product owner to prioritize user stories to be completed during each sprint
• Delivered value to the customer by being adaptable and flexible with the needs of the product owner
• Taught the mindset around user stories sizing appropriately using T-shirt sizes and Fibonacci sequence to maximize work to be completed each sprint
• Facilitated communication between customers and stakeholders in person, video chats, and via phone
• Coordinated daily scrum meetings and promptly communicated with stakeholders to remove impediments
• Promoted teamwork between novice and experienced business analysts to write user stories to grow skills of all team members
• Mediated conflicts between team members and stakeholders while increasing adaptability of the team
• Coached teams to formulate appropriate sprint goals based on the evolving needs of the product owner
• Mentored individual team members on the agile mindset to continually add value to the team
• Facilitated sprint planning session using t-shirt sizes in order to delegate the appropriate amount of work for each 2-week sprint
• Educated and reinforced scrum methodology and agile mindset to team members and key stakeholders
• Facilitated story estimation session and helped Product Owner on writing product roadmap
• Acted as a liaison between technology team, stakeholders and subject matter experts to establish requirements and determine user needs
• Evangelized agile principles and values to Senior executives within the FOX Rehabilitation organization

Confidential

Business Analyst/Facilitator

Responsibilities:

• Worked closely with the development team and product owner to split user stories
• Daily communication with the product owner to clarify the goal and vision of the project to ensure that the development team is delivering the product as expected in a timely fashion
• Facilitated a team charter to develop a definition of done and definition of ready to increase the speed of release to programmers
• Facilitated working agreements to improve workflow and team camaraderie
• Facilitated meetings to prioritize the user stories for implementation and deliverables for the marketing team’s sprint
• Helped dissolve silos within the marketing and development team
• Created user stories in JIRA using the three C’s and INVEST Criteria
• Created wireframes to help developers and product owners understand the functionality of the end product
• Gathered and analyzed information to ensure accuracy and completeness to meet business needs

Confidential

Program Manager

Responsibilities:

• Assisted in planning staffing needs for three different buildings, looking at building census and minimizing excessive transportation expenses incurred by the company
• Educated staff on most techniques to improve efficiency with documentation
• Provided annual reviews with staff and developed professional development plans
• Developed continuing education opportunities for staff to improve quality of care and build skills
• Facilitated communication between therapists and administration at three different sites using email, phone calls, and through face to face meetings

Confidential

Physical Therapist

Responsibilities:

• Lead Physical Therapist managing and directing two Physical Therapy Assistants
• Collaborated with patients to set achievable goals to allow them to return to maximal function
• Observed and mentored Physical Therapy Assistants to ensure the best care using evidence-based research
• Efficiently and completely documented each therapy session in accordance with established medicare standards
• Demonstrated versatility and flexibility by treating patients at multiple locations
• Lead daily meetings with therapy and nursing teams to update on cases and facilitate efficient quality communication between staff
• Demonstrated good time management balancing administrative, supervisory, and clinical tasks
• Planned out personnel needs based on census and caseload to forecast for staffing needs
• Completed needed documentation and ran reports for upper management on changes

Confidential

Physical Therapy Intern

Responsibilities:

• Efficiently documented patient visits using epic software
• Communicated with nurses, physicians, therapists, and families to determine the best plan of care for the patient
• Treated patients in the ICU, general surgery, orthopedic, birthing, and neurosurgery units
• Participated in team conferences to update all staff on progress and recommended discharge plan for patients