SUMMARY

• An incisive Scrum Master/Project Manager/Product Owner with more than 10 years of professional IT experience in complete software lifecycle involving Consulting, Analysis, Design, Implementation, Testing, and maintenance
• Extensive experience working on the successful execution of UI/Web based application development projects
• Well versed in creating Use Cases and User Stories and converting Business Requirement Document in Functional Specifications document
• Involved in custom changes, product enhancements, new installations and upgrades.
• Experienced in using requirement analysis techniques including Business Process Analysis, Process modeling, and Data Modeling using Unified Modeling Language diagrams such as Use case Diagrams, Activity Diagrams, Data Flow Diagrams, and Flow Charts using MS Visio
• Well versed working in capacity of communication channel between Business and Technical Team
• A team player with Focused/Committed/Get - the-Job-Done Attitude, and good coordination capabilities
• Good understanding of project implementation in Agile and Waterfall methodologies
• Have strong interpersonal skills, good customer orientation, and a steep learning curve
• Proficient in Microsoft Office tools such as Word, PowerPoint, Visio, Excel, and Outlook

TECHNICAL SKILLS

Business Skills: Business Process Analysis & Design, Requirement Gathering, Use Case Modeling, JAD Sessions, Gap Analysis, Impact Analysis, Testing new installations/upgrades, product Management

Methodology: Agile/ SCRUM, and Waterfall

Languages: SQL, PL/SQL, HTML, and XML

MS Tools: MS Word, MS Excel, MS Visio, MS PowerPoint, SharePoint, JIRA

Testing Tools: HP Quality Center, QTP, Load Runner

Database: DB2, MS SQL Server, Cassandra

Operating System: UNIX, Windows XP/NT/2000

Software: VMware applications, ServiceNow, ITIL Certified, Predix, Dynatrace, splunk, Jenkins, Chef, API management, Nodejs, MSP framework, Kuberneties, Oracle retail management systems.

Middleware: Basic Understanding of Webservers, Appservers, Loadbalancer, ASM, Database servers, Cloud Services and VMware

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Project Manager

Responsibilities:

• Manage the discovery phase and the full SDLC for a portfolio of projects that included integrations, customizations and enhancements to the Daas (Data as Service ) Team for Customer Data, Inventory Data and Associate Data
• Led the end to end delivery of each of these initiatives and follow up on the Delivery of Infrastructure on time and manage the portfolio.
• Participate and coordinate efforts with the OA’s in the implementation planning including project management, issue management, communication and change management. Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product roadmapping.
• Create project plans using JIRA and Confluence with detailed task distribution and execute projects using Agile as well as Waterfall methodologies to ensure the project is delivered on time and beyond customer expectations
• Manage a deployment project to handle the integration of legacy platforms to GCP
• Facilitate Agile/Scrum meetings and served as the Scrum Master (using Agile tools Version One, JIRA and ServiceNow) to oversee internal developers and vendors’ issues to address customer needs and project requirements in a quick turnaround time.
• Manage the requirements gathering, facilitate the code reviews and development of updates to working with developer and SMEs
• Coordinate the work of creative and technical staff, which will include engineers, designers, developers, operations and cloud support, business analysis, quality assurance, security, and system administrators
• Identify, track and resolve project interdependencies and related execution issues/risks

Confidential

Project Manager

Responsibilities:

• Works with business to analyze, and document business requirements for all the Production incidents defects and UAT defects.
• Liaises with IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions
• Facilitates regular requirement gathering and design sessions with user community and communicates expectations to the development team
• Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security
• Works with business partners to conduct user acceptance testing
• Documents user manuals to describe application installation and operating procedures
• Coordinates the project resources to ensure that projects are delivered on time and within budget
• Identifies opportunities for business-led delivery
• Provides consultative support on business-led technology initiatives

Confidential

Project Manager

Responsibilities:

• Works with business to analyze, and document business requirements for all the Production incidents defects and UAT defects.
• Liaises with IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions
• Facilitates regular requirement gathering and design sessions with user community and communicates expectations to the development team
• Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security
• Works with business partners to conduct user acceptance testing
• Documents user manuals to describe application installation and operating procedures
• Coordinates the project resources to ensure that projects are delivered on time and within budget
• Identifies opportunities for business-led delivery
• Provides consultative support on business-led technology initiatives

Confidential

Business Analyst /PM Manager

Responsibilities:

• Gathered Business Requirements from client and drafted BRD (Business Requirements Document)
• Drafted process flow diagrams in MS Vision for As-Is and To-Be processes.
• Prepared mockups as needed per business requirements.
• Worked with QA teams in preparing Test Cases, Test Data based on business requirements.
• Executed test cases and worked closely with QA teams in defect management cycle/steps.
• Reported defects to developers and ensure bug-fixes are done on time.
• Conducted daily status meetings with development /QA teams and provided weekly status report to management on project progress.
• Responsible for creating change requests.
• Document best practice document reflecting lessons learned from trial and error to standard procedures in day to day operations
• Maintain all requirements and reports with Rational Requisite Pro
• Conducting training sessions for Technical Delivery Managers, educating them about the application
• Conducting UAT go/no-go call for all stakeholders
• Worked on the Support documentation for the support teams with the overall project, its integration with the current ecosystem and the dependency flow, problems encountered in regression testing and overall project information.

Confidential

Business Analyst /PM Manager

Responsibilities:

• Gathered Business Requirements from client and drafted BRD (Business Requirements Document)
• Drafted process flow diagrams in MS Vision for As-Is and To-Be processes.
• Prepared mockups as needed per business requirements.
• Worked with QA teams in preparing Test Cases, Test Data based on business requirements.
• Executed test cases and worked closely with QA teams in defect management cycle/steps.
• Reported defects to developers and ensure bug-fixes are done on time.
• Conducted daily status meetings with development /QA teams and provided weekly status report to management on project progress.
• Responsible for creating change requests.
• Document best practice document reflecting lessons learned from trial and error to standard procedures in day to day operations
• Maintain all requirements and reports with Rational Requisite Pro
• Conducting training sessions for Technical Delivery Managers, educating them about the application
• Conducting UAT go/no-go call for all stakeholders
• Worked on the Support documentation for the support teams with the overall project, its integration with the current ecosystem and the dependency flow, problems encountered in regression testing and overall project information.