SUMMARY

• Highly motivated Business Analyst wif expertise in system integrations, including hands on experience wif data and process modeling, systems analysis, and data transformations (ETL).
• Proven ability to design, develop, and deliver applications in Waterfall and Agile environments.
• Highly skilled at analyzing initiatives to improve processes, increase efficiencies, and reduce costs.
• Exemplary interpersonal skills used to interact and build strategic partnerships wif stakeholders, clients, senior leaders, associates, vendors, and other third parties.

• Java
• JavaScript
• JSP
• VB
• VBA
• WSDL/XML/SOAP
• HTML
• C/C++
• SQL
• COBOL
• UNIX
• Visio
• Salesforce
• SharePoint
• QuickBase
• RemedyForce
• RallyDev
• HP Quality Center
• Eclipse
• PL/SQL
• SOAPUI
• Altova XMLSpy

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Integration/Technical Business Analyst

Responsibilities:

• Conducted meetings wif project stakeholders to gather requirements and acceptance criteria in order to craft integration user stories.
• Developed and tracked integration team user stories in RallyDev, ensuring they were groomed, estimated and prioritized.
• Developed data and process flow diagrams for various system (Altemetrics Cloudbridge, DataStage, JCAPS, PeopleSoft, PeopleMatter, and myRequest) integrations to facilitate communication, development and testing.
• Performed User Acceptance testing for system integration stories.
• Participated in Scrum/Kanban ceremonies; backlog grooming, daily stand - ups, test case reviews, defect triage and sprint retrospectives.
• Completed data conversion activities using advanced Excel techniques, which enabled projects pilot rollout to begin.
• Identified teh critical data elements required for teh system integration processes (XML).
• Developed training materials for project rollout and trained pilot support staff.
• Tracked, updated and resolved integration production incident tickets.
• Documented, escalated and tracked status of project change requests.
• Published project documents to SharePoint and QuickBase for project team collaboration.

Confidential, Addison, TX

Senior Business Analyst/Lead System Developer

Responsibilities:

• Tracked, developed and managed team artifacts via RallyDev to ensure accurate burndown reporting.
• Collaborated wif Executives, Scrum Masters, Business Analyst and Sales Staff to define how Epic and Features could be broken down into independent Sprint ready stories.
• Led project team dat designed, developed, and implemented system automation for a VB.NET/VBA-based distributed pricing application.
• Streamlined teh client’s legacy VBA-based selling and pricing application to improve system performance and reduce amount of redundant and error prone code.
• Performed gap analysis between legacy and new cloud-based platforms for marketing and sales teams to assist wif existing business rule definitions during CPQ application development
• Designed interface between legacy Confidential -CRM sales application (COBOL) and a Tibco ETL service (WSDL/XML) to support a cloud-based configure, pricing, and quoting application.
• Used RallyDev to RemedyForce integration to track teh promotion of code changes from user stories and fixed QA defects into production.

Business Analyst/Lead System Analyst

Responsibilities:

• Designed and implemented client-facing document barcoding for a distributed pricing tool using WSDL’s to transfer data to/from teh master barcode data repository.
• Coordinated wif BigMachines to implement their Configure Pricing and Quoting solution into teh Salesforce platform.
• Reduced average code migration times by standardizing distributed application’s release migration processes.
• Reviewed and validated technical design documents aligned wif business requirements.
• Researched and communicated resolutions for reported system issues.
• Developed technical design documentation for multiple large selling applications for use by offshore support staff.

Confidential, Chesterfield, MO

Lead System Analyst

Responsibilities:

• Delivered cross-functional system modifications in VBA, SQL, HTML, JAVA, JSP, JavaScript, C Shell, and C++ programming languages.
• Provided subject matter expertise to assist Product Owners and development staff in clarifying project requirements.
• Trained client and offshore support staff on existing batch support processes for teh legacy systems.
• Collaborated wif quality assurance team, developers and business partners to ensure application changes delivered met teh requirements and existing quality standards.
• Generated technical detail documents regarding Confidential legacy selling applications for conversion to cloud-based application design team.
• Designed and implemented teh multi-QA test and training environments for teh distributed VB.NET sales and pricing tool.
• Recorded, tracked, and resolved defects using HP Quality Center.

System Analyst/Application Developer

Responsibilities:

• Provided implementation support during teh VSS suite project rollouts.
• Estimated, wrote, and tested Oracle database table updates and modifications as needed.
• Estimated, designed, and implemented major system enhancements per business requirements for both web and client-server based sales applications.
• Reduced number of nightly batch job failures by identifying, researching, correcting, testing and implementing solutions to recurring problems.
• Improved VSS-D batch processing times by implementing multi-threaded processing and performance tuning teh extract SQLs used in teh processes.
• Created and maintained support documentation for teh Confidential -Distributed Selling System (VSSD) applications nightly batch jobs.