SUMMARY

• Talented Business System Analyst/Consultant with years of progressive experience in IT industry with various domains. Exceptional record of delivering cost - effective, high performance technology solutions to meet challenging business demands.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Waterfall-Scrum Hybrid, Scrum, Agile, Kanban, SAFe

Requirement Tools: JIRA 6.1, HP ALM, MS Project, CA Agile central (Rally), Version One

ETL tools: Informatica PowerCenter v9.x

Testing Tools: HP ALM, HP QC, Selenium, LoadRunner

Databases: Microsoft SQL, Oracle, MySQL, Teradata

Data Warehousing: Data Modeling, Data Marts, OLTP, OLAP, Data Profiling, Data Mapping

Reporting Tools: Tableau, IBM Cognos, MS Project, MS Visio, SAP BO BI

Languages: C, C#, Java, JavaScript, HTML5, CSS, XML, JSON, PL/SQL, Visual Basics

Cloud Based Tools: Informatica cloud, SFDC, Oracle Cloud, Heroku, Conga composer

Big Data: Hadoop, HDFS, Hive, Pig, Sqoop, mapR, Spark, Zookeeper, Khafka

PROFESSIONAL EXPERIENCE

Confidential, ESTERO, FL

Computer Systems Consultant/ESB Business Analyst

Responsibilities:

• Work as a member of the Integration Factory in designing and implementing Integration interfaces in MuleSoft.
• Work with Technical Architect in detaining the technical specifications and converting these specifications into design and code.
• Work with QA and Technical Architect in fixing any identified bugs and releasing the code to production.
• Analysis, design, coding and interface development of various software applications using Anypoint Studio with Mule Server 3.8.X, Anypoint Cloudhub, Salesforce, database, ActiveMQ 5.3, JSP, JSTL, XML, HTML, CSS.
• Understand the client’s business process and translate the functionality into Mule ESB.
• Analyze competitive market strategies through analysis of related product, market, or share trends.
• Synthesize current business intelligence or trend data to support recommendations for action.
• Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends
• Use Any point Studio MuleSoft tool to map the source to Target attributes, apply business rules and logic, while sending messages from one system to another
• Manage timely flow of business intelligence information to users
• Collect business intelligence data from available industry reports, public information, field reports, or purchased sources
• Meet weekly with the Project managers and Directors for strategic planning and discuss the status of the program
• Work with the testing team to ensure the product is ready for release
• Identify and analyze industry or geographic trends with business strategy implication
• Analyze technology trends to identify markets for future product development or to improve sales of existing products
• Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders
• Identify or monitor current and potential customers, using business intelligence tools
• Maintain or update business intelligence tools, databases, dashboards, systems, or methods
• Maintain library of model documents, templates, or other reusable knowledge assets
• Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs Conduct or coordinate tests to ensure that intelligence is consistent with defined needs
• Perform Requirements Elicitation, Requirements Management & Communication and Requirements Analysis by gathering functional and non-functional requirements based on interaction with internal and external stakeholders, subject matter experts, and IT Teams as required by the Integration Factory/ MuleSoft COE

Environment: and tools: Informatica, MuleSoft, Microsoft Data Platform, HP ALM, Post Man, Splunk, Anypoint Studio/Platform, SOAPUI, Agile Accelerator, Jira, Kanban Board.

Confidential, Framingham, MA

Business System Analyst

Responsibilities:

• Worked closely with business users of different departments to gain strong understanding of the existing systems and for requirement gathering, written user stories & use cases for the to-be Salesforce (SFDC) integrated application.
• Worked with Customer Interaction team for requirement generation by conducting Interviews and JAD sessions.
• Worked with stakeholders to elicit, analyze, communicate and validate non-functional requirements as related to Business Processes, rules, policies and information systems by conducting Requirement workshops.
• Converted high level business requirements into specific functional requirements and user stories to communicate them with IT team and managed changes based on their feedback. Conducted User Story Writing Sessions to decompose BRD into User Stories and determine Acceptance Criteria for building Product Increments.
• Assisted in estimating story points for the user stories in Sprint Planning Meeting using Planning Poker.
• Assisted in developing workflow rules, workflow tasks, emails and alerts to track customer related activities.
• Assisted in configuring various Reports and Dashboards as per the business requirements of the organization.
• Experience with business case documentation using project management tools such as Jira.
• Strong expertise in SOA and ESB, and involved in integrations with Salesforce and SAP.
• Used MULE ESB as a integration platform for developing the application which is based on SOA architecture.
• Involved in Data Integration using Enterprise Service Bus - MuleSoft (Mule ESB); Designed Mule flow in a SOA environment with Mule ESB.
• Imported data from excel sheets in to Recruiters, Candidates, Leads, Opportunities, Accounts, Contacts and Projects using Import Wizard and Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from Comma Separated Values (CSV) files.
• Executed Salesforce Functional Test cases as per the test plan in coordination with QA team & application teams to execute End-to-End test cases and monitored the test results to confirm the requirements using RTM document.
• Strong experience on various Mule connectors / adapters, developing API, API management and developing services on Cloud Hub.
• Assisted in updating data and aggregating data in Salesforce when a new information is added to ERP using Mule ESB.
• Used Mulesoft ESB to migrate data to Salesforce from other instances, databases, CRM and ERP application.
• Mule applications to facilitate communication between your on-prem system(s) and Salesforce.
• We used Mule DataSense and the Anypoint DataMapper Transformer to map and transform data, thereby facilitating quick integration with this Software as a Service (SaaS) provider.

Environment: and tools: Agile (Scrum), Salesforce.com, Mule ESB,Apex, XML, MS VISIO, MS-Office, Informatica Cloud, Informatica PowerCenter, Jenkins, Data.com, Siebel CRM, SOAP, HTTP, REST Bulk API, Tableau

Confidential

Assistant Manager/Technical Business Consultant

Responsibilities:

• Elicited requirements by conducting meetings with key stakeholders, end users and other SMEs.
• Documented, prioritized, managed and facilitated estimation of User Stories and Use Case diagrams.
• Involved in analyzing Business Requirements and developing System Specifications.
• Facilitated JAD sessions as Moderator and conducted interviews with various Subject Matter Experts (SMEs) and stakeholders, process reviews and policy & procedure reviews to elicit requirements.
• Perform GAP Analysis on the processes specified to identify and validate requirements.
• Involved in requirements scoping and identifying high priority requirements for implementation.
• Prepared various UML diagrams, Data Flow Diagrams, Data Process Model Diagrams using MS Visio.
• Assisted in creating Process Flow diagrams to demonstrate the working of various modules of the system.
• Worked on continuous updates on the project schedules, quality, Issues and managing resources.
• Performed extensive data analysis using MS Excel and IBM Cognos to find co-relation between variables to establish and provide Business Intelligence.
• Utilized Informatica PowerCenter v9.x for Extraction, Transformation and Loading, IBM Cognos for report generation of the data to be analyzed from the data warehouses and data marts.
• Tracked defects in HP Quality Centre and worked with QA and Development teams to resolve defects.
• Aided the QA team to develop the Test Plans and Test Cases to perform the Black Box Testing, Regression Testing and Smoke Testing.
• Facilitated UAT with stakeholders and the business users.

Environment: and tools: Waterfall, HP Quality Centre, Informatica PowerCenter v9.x,SDP, SMSC, HTTP.8

Confidential

Sales Manager/Business Analyst

Responsibilities:

• Prepared the Functional Specification Document and Software Requirement Specifications as per the client requirement
• Delivered Business Processes, Use Cases, Activity diagrams, User Stories, wireframes, functional and non- functional requirements in RUP and Agile methodologies
• Reviewed design, development and test artifacts to establish traceability with requirements
• Coordinated User Acceptance Testing between the IT and Business Teams
• Created the traceability matrix and conducted GAP Analysis
• Created Prototype of web application using iRise studio and published to a server and ran it simulation mode.
• Involved in all phases of the Software Development Life Cycle (SDLC) and acted as the main liaison between corporate business managers and IT division
• Adopted the RUP methods for requirements and documented BRD to users as well as to the technical team utilizing Requisite Pro
• Acted as a liaison with the technical team of the use cases realization to the technical design phase
• Assisted with documenting test cases for functionality testing
• Verified data integrity utilizing Sybase for backend
• Worked with business in developing a UAT

Environment: RUP, Windows 2000, MS Visio, Rational Requisite Pro.

Confidential

Sales Executive/Business Analyst

Responsibilities:

• Tested the functionality and usability of web applications on different testing environments throughout the software development lifecycle.
• Wrote use cases and test cases based on the software requirements and business rules.
• Documented software defects and performed additional testing to verify all issues were fixed before final delivery.
• Used MS toolkit for performing UNIX commands.
• Used SQL queries for back end testing.
• Wrote test scripts using C# to automate testing of new functionalities in the web application.
• Debugging-using different types of checkpoints and synchronization points to make the scripts customized.
• Updated and Maintained Test Plans, Test Cases, Defect Logs to facilitate testing.
• Organized Triage Calls to address existing issues and defects.
• Created Learned Lessons Document for testing phase to enhance testing process for future projects.

Environment: Waterfall, C#, XML, JavaScript, HTML, XML, UNIX, CSS, MS Office Suite, PL/SQL, Eclipse, Visual Studio, MQSeries.