OBJECTIVE:

Seeking a challenging position in the areas of Technology Management, Geographic Information Systems, Information Technology, Database Analyst, SAP, Software Management and QA Analyst position that enables me to contribute to the organization where I can utilize my strong academic, analytical and testing skills.

SUMMARY:

• Self - motivated, Quick learner and possess technical aptitude.
• A strategic planner with good Analytical, Logical & communication skills.
• Strong team player with excellent interpersonal and teamwork skills.
• Working experience in diverse fields.

SKILLS:

Operating Systems : Windows NT, Windows XT

Applications : Microsoft office (Excel, Word, Power Point, Access, Outlook)

Programming languages : Pascal, Cobol, C, C++

Tools:: ESRI (ArcGis, ArcMap, ArcToolbox), RDBMS, MathCad, Wordstar, LOGO, Lotus-123, SQL, Oracle, Visual Basic, SAP-CRM & Microsoft Project, Pinnacle

Additional skills : Assembly, hardware testing

EXPERIENCE:

Accounts receivables/Financial reporting analyst

Confidential, Chicago, IL

Responsibilities:

• Used Confidential financial reporting systems and traced the claims to remittance report.
• Analyzed FEP (Federal Employee Program) report, Remittance balancing report, HMT Data test remittance and reconciliation balancing report, Blue Chip balancing report, recycle report and ADP report and compared with Accounts receivables & payables report, FPDB (Financial payment database) report, Blue Gateway report and resolved discrepancies in accounts receivables and accounts payable reports.
• Exported files from Document Direct and Document explorer in VDR into excel, used macros to clean up, convert and sort files. The purpose was to track the issue causing discrepancies by doing a vlookup comparison between Confidential FEP approved listing report (2431) accounts receivables and Confidential remittance (R2) report accounts payables.
• Pivot tables were also used to generate reports for financial analysis. Used lotus 123 notes, cisco jabber, microsoft outlook, fyi blue, sharepoint and analyzed and tested financial reports.
• Responsible to document the audit track when tracing a FEP UPP (Uniform payment plan) Claim payment to the LOCA draw. LOCA is Letter of credit account which is an excel spreadsheet which calculates the daily draw from the US Treasury department. Also did vlookup to trace UPP claims to loca draw with date paid and amount paid related to the check number between 2431 report and remittance reports to trace the UPP claim.

Web Billing/e-billing Coordinator

Confidential, Glenview, IL

Responsibilities:

• Part of e-commerce team responsible for accounts receivables, invoicing, created invoices for various fortune 500 companies using various software like Confidential IAP, Vistex TN3270 session B mainframe systems, SAP Ariba, EDMS and portals.
• Processed blanket PO, created invoice copy as pdf attachments using EDMS, resolved discrepancies and disputes with price, quantity, purchase order & freight charges in invoices. Invoices with disputes were sent to sales representative and credit analyst through email using Microsoft outlook that were researched using sales order no. and credit analyst name using various software. Used Confidential Lotus 123 notes and Skype for business.
• Created/deleted/edited invoices, ship invoice and order confirmation invoice were created using freight order number.
• Created dispute logs, discrepancy reports, billing reports, billing logs and processed rejected invoices.
• Maintained and accessed e-billing inventory master file, credentials file, access file and inventory log in excel spreadhseet.

Billing Analyst

Confidential, Naperville, IL

Responsibilities:

• Processed invoices & put suppression on invoices, halt and reissue/reapply of refund checks, transfers, analyzed subsidized premium payments, modification & recalculation of census, validation of invoices using red card software, analyzed invoices in Billing Confidential registrar, write ups & write offs, tracking of refund checks using FPDB (Finance Payment Database), processed Siebel requests and added newborn credits to health insurance.
• Review of account invoices and verification of discrepancies
• Approved/rejected and added refunds and adjustments
• Reinstated termed accounts and processed cancellations/terminations of member accounts
• Followed various procedures and processes for validation of account invoices
• Involved in assembly, labelling, checking the quality of Confidential cell phone, accessories and galaxy tablets.
• Performed tasks which were repetitive on cell line.

Quality Control/Quality Auditor

Confidential

Responsibilities:

• Performed logical scrutiny of documents like age, identity and residence proofs like pancard, Voter-ID, ration card, aadhaar card, passport, electricity bill, gas bill and telephone bill.
• Logical scrutiny done by checking for signatures, validity of documents, missing information & documents and the documents that are submitted.
• The cases were processed in Pinnacle software.
• Checking the proposal form of the life insurance documents from HDFC Life for data entry errors and missing information.
• Then captured data entry errors.
• Mostly did QC2cases and sometimes also did QC1 cases. Practiced UAT (user acceptance test) cases.
• When there were mistakes in address or spelling they were edited in the database and notes were made.
• If documents were missing or if wrong documents were submitted FR's were raised which had code letters.
• Processed UAT cases using Pinnacle software. Also involved in supporting to UAT team.
• Created shift end reports daily and documented errors & results.

Credit/Bankruptcy Counsellor

Confidential

Responsibilities:

• Educate consumers to prevent further problems and help them get back on the right financial track.
• Provided counselling not only to help people get out of debt, but also educate in sound budgeting practices.
• Involved in discussing about finances with the customers by going through their income and expenditure sheets.
• Call centre, customer service and financial education experience involved.
• Usage of software, email, e-fax, scheduling appointments and telephone conference sessions.
• Created pre & post bankruptcy certificates.
• Provided counselling and briefings to customers & performed verification process to issue bankruptcy certificates.
• As a credit counsellor helped customers to take control of their financial life and get out of debt faster than they can on their own.
• Offered customers a debt management program that will stop the collection calls, lower their monthly payment and provide them peace of mind.

IT Technician

Confidential, Rapid City, SD

Responsibilities:

• The project involved work in the Biomedical Engineering workshop. Performed hardware updates on medical equipment using standard hand tools.
• Performed software updates of medical devices using various Confidential Alaris Products proprietary software applications.
• Performed electrical safety tests on medical devices using an electrical safety analyzer.
• Performed functional tests on medical devices using a Confidential Alaris Products proprietary software application.
• Recorded results manually as well as inputted the results into the software application, applied labels to medical devices, un-boxed devices, manually moved/carried medical devices as required by the workspace layout and assembled transport poles using standard hand tools.

Assembly & Tester

Confidential, Rapid City, SD

Responsibilities:

• Performed assembly and testing of various devices like monorails, drives, magazines, CPU, card caging, robot shuttle, solenoids, hotswap, computer motherboards and chassis.
• Performed repetitive task on assembly line, inventory, checking quality and screening of motherboards & daughter boards. Operated various hand tools.
• Followed written instructions from formal procedures. Filled out paperwork associated with assigned work task.