TECHNICAL SKILLS:

Environment: Agile, HICS, LHCS (FINEOS), LCS, LPS, CRM, RAL, MS Office, MS Visio, EDI, MS Project, COTS, VM Ware. Windows, Window NT, Linux, Mainframe, Solaris IBM Web sphere,IBM Curam, Java, SharePoint, Quick Base, MS Office, Quick Test Pro 8.2, Mercury Quality Center 9.0, Load Runner 8.2, Oracle 8i/9i/10g, SQL Server, DB2, Toad, MS - Project, TFS, JAZZ, Rational Rose, Clear Quest, Crystal reports, Lotus Notes, Erwin, Microsoft Visio, Microsoft Office suite, Business Objects, ETL, Mainframes, COBOL. Quality Center, Rational Rose, Rational Requisite Pro, Informatica, DB2, MS-Project, MS-Office Suite.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Sr. Business Analyst

Responsbilities:

• Analyze, determine, and document functional requirements.
• Provide definition on how the applications will support business requirements.
• Gather requirements for several projects, Summer Youth (SYEP), Office of Worker’s Compensation (OWC), Office of Wage & Hour (OWH), including the current business process As-Is and conducting JAD sessions.
• Participate in design of application, creating a prototype for one of the portals with the help of dev team.
• Involved in creating test cases for Phase 1 and performing testing - manual using the current portal and creating defects and maintaining a log for the same.
• Attending scrum meetings on weekly basis and updating the team on the current status of the project.
• Documenting requirements for Phase 2 for Office of Worker’s Comp - OWC and creating business workflows for the same.
• Participates in site visits to their business unit locations to observe and document asset management related work processes, gather requirements, and communicate with end-users about the DDOT system.
• Participate in test reviews.
• Perform data analysis, develop complex queries, and assist other divisional data analysts to support data-driven decision-making in the department. Create ad-hoc queries as needed by DDOT managers.
• GIS mapping and use of satellite images to add new facilities and land base Implemented
• Documents testing results in Quality Center
• Understands testing methodology and expected results
• Contributed to the development and testing of the Jazz web portal by identifying scenarios/fields.
• Communicate accurate and useful status updates.
• Act as the application(s) functional expert; providing expertise in the business process supported by the application.
• Provide detailed definition on how the applications will support business requirements.
• Provide expertise for defining functional architecture and infrastructure for applications.
• Plan and develop standard operating procedures for a process.
• Experience in extending the IBM Rational Jazz Platform to meet client requirements and or provide integrations to 3rd Party tools.
• Direct and participate in design of application.
• Interpret and understand user requirements/design specifications.
• Identify and track issues, risks and action items affecting own work and work of team.
• Determine time estimates and schedule for own work and resolve issues in a timely manner.
• Review tasks prior to migration into production as appropriate.
• Organize and prepare work effectively to facilitate proactive resolution of problems.
• Ensure business requirements are supported by the software.
• Understand specific business needs and overall business strategy of the business customer.

Confidential, Dover, DE

Sr. Functional Architect/Business Systems Analyst

Responsbilities:

• Analyze, determine, and document functional requirements.
• Provide definition on how the applications will support business requirements.
• Conduct impact analyses of business requirements on PeopleSoft HCM
• Gather and interpret user requirements into functional requirements
• Hands-on implementation as a functional lead for Accounts Payable 9.2 and General Ledger 9.2 modules.
• Strategic Prioritization Office of Transportation
• Trained field crews to collect data and use GIS software
• Designed GL Journal approval workflow.
• Handled the day to day issues of the users of the kronos system.
• Handling around 8500 employees in the kronos system.
• Conducting GIS based analyses in the design
• Performed business process review for AP and GL process at JWT.
• Performed Fit-GAP analysis to gather requirements for GL and AP implementation.
• Gathering GIS data from the respective organizations
• Integrating kronos with the HRMS system and payroll system.
• Conducts end-user training regarding use of the Infor DDOT internal software.
• GIS editing, geoprocessing, modelling and analyses
• Perform data analysis, develop complex queries, and assist other divisional data analysts to support data-driven decision-making in the department. Create ad-hoc queries as needed by DDOT managers.
• GIS mapping and use of satellite images to add new facilities and land base Implemented
• Support department goals in promoting diversity, race and social justice.
• Configured HCM Payroll system and developed crosswalks and scripts to convert existing data to HCM Payroll
• Documents testing results in Quality Center
• Understands testing methodology and expected results
• Complete assigned tasks.
• Assisted with client executives on HR/Payroll/Time & Attendance system implementation strategies to ensure project success and full compliance with local, state and federal regulations. Redesigned documentation.
• Involved in Reconciliation
• Communicate accurate and useful status updates.
• Experience using standard Project Management templates, available from DDOT’s PMO, to create project proposals based on user requests, project charters, change orders, RACI charts, decision logs, and project schedules.
• Strong communication skills; both written and spoken
• Act as the application(s) functional expert; providing expertise in the business process supported by the application.
• Provide detailed definition on how the applications will support business requirements.
• Provide expertise for defining functional architecture and infrastructure for applications.
• Plan and develop standard operating procedures for a process.
• Direct and participate in design of application.
• Interpret and understand user requirements/design specifications.
• Identify and track issues, risks and action items affecting own work and work of team.
• Determine time estimates and schedule for own work and resolve issues in a timely manner
• Review tasks prior to migration into production as appropriate.
• Organize and prepare work effectively to facilitate proactive resolution of problems.
• Ensure business requirements are supported by the software.
• Producing of presentation materials using ArcGIS

Confidential, Bloomington, IL

Sr.Business Systems Analyst

Responsibilities:

• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.
• Helped in defining Change Management Process for Release Management Team.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Collaborated with External Auditors and documented SOX compliance requirements
• Documented the Data elements for EDI, Policy and Coverage’s which would be used in LHCS.
• Analyzed Business Requirements and segregated them into high level and low level Use Cases using UML methodology.
• Health insurance, Curam internal application was used by case worker to modifying details and approving cases.
• Responsible for documenting and writing business requirements for Life and Health related such as Death, Disability, LTI, HS and MS.
• Also worked on gathering data elements which would be passed to the LHCS for Claims processing.
• Understand the process flows and based on that created Use Case Inventory and wrote Use Cases using the inventory.
• Prepared SOA readiness assessment on the current client infrastructure
• Contributed to the development of the Reference Architecture as a guideline for future SOA projects
• Involved in different Integration (CRM, AAR, RAL, and Sales Force) points for LHCS.
• Created and managed project templates, Use Case project templates and requirement types
• Conduct Requirements Gathering sessions with the use of Content Data Modeling.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Conducted different presentations understanding requirements for LHCS and presenting them to team and managers.
• Employed Rational Clear Quest for effective Change Management (Requirements Creep) and bug tracking during the testing lifecycle.
• Used WSDL and the Oracle SOA Suite toolset to design and generate WS-I compliant web services that exposed the aforementioned interfaces to the BPEL Process Manager as a web services
• Coordination SME and Business/End User Relation Data Modeling Test Cases & Scripts UAT
• Assigned tasks among development team, monitored and tracked progress of project following Agile methodology.
• Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes.
• Prepared for GAP Analysis; identified and documented improving areas to meet capital requirement regulations.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Maintained proper communication with the developers ensuring that the modifications and requirements were addressed and also monitored these revisions.

Confidential, VA

Business Analyst

Responsibilities:

• Extensive experience in Conducting Market Research, Feasibility Studies, Data Analyses, System Analyses, Gap Analyses, and Risks Analyses.
• Created project plans for upgrade for PeopleSoft GL 8.0 and GL 8.4 to GL 9.0 and AP 8.4 to AP 9.0
• Responsible for gathering requirements from users in operations group and performing data mapping for the application, confirm and vacillating the requirement at time of BA testing.
• Solid Experience in developing Scope/Vision Documentation and Project Plan, as well as tracking Project Process, and manage resources to ensure successful delivery
• Trained field crews to collect data and use GIS software
• Documented and created Asset management process blueprint.
• GIS editing, geoprocessing, modelling and analyses
• GIS mapping and use of satellite images to add new facilities and land base Implemented
• Diagnosed problems experienced with the use of GIS and related software
• Producing of presentation materials using ArcGIS
• Developed test plans with QA team and helped test every scenario using Mercury TestDirector Tool for system testing
• Efficient use of MS Project for planning and status reporting.
• Deep understanding of Structured System Development Methodologies
• Assisted Project Management in developing Scope/ Vision Documentation and Project Plan, tracking project process
• Extensive success in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) in an SOA environment.
• Work closely with the State Confidential personnel in discovering, identifying and defining business requirements, perform gap analysis of the legacy to new solutions using IBM Curam Business Suite
• Conduct walkthrough meetings with the clients to demonstrate the functionalities and capabilities of IBM Curam business suite
• Lead sessions with the Curam technical staff to explain business requirements and Curam data model including the interpretation of entities and attributes in relation to the requirements
• Researched, Analyzed, designed, developed Java Web Services Service Oriented Architecture (SOA).
• Worked extensively in Data Analysis, Data Reconciliation and Data Mapping for ETL process
• Used MS Visio for Process modelling and Business Process flow diagrams.
• Facilitated mini JAD sessions to assess and refine business, functional and system requirements for TANF, Food Stamp and Child Care program enhancements/development
• Used SoftTest software with pseudo code to ensure test cases covered all branches of project's code impacting the system. (The system is an IBM mainframe based system that contains the master set of customer information used to bill customers.)
• Comprehensive understanding of Curam Case Management functionality and business process
• To build a high level of trust and confidence with partners and clients in relation to their knowledge of the business issues at hand and of Curam and the proposed solutions
• Ensured that the Reference data repository was setup in case of emergency or unavailability of data.
• Solid Experience in Collection, analyses, and documentation of User Requirements, as well as Organizing interviews, User meetings, workshops, JAD sessions and requirement elicitation sessions
• Proficient in creating Use Cases, Use Case Diagrams, Activity Diagrams etc.
• Assisted business users in identifying functional gaps, and developed detailed FSD for the gap
• Developed test plans with QA team and helped to develop test cases for system testing, integration testing and performance testing.
• Conducted UAT to confirm that all derivative products can successfully processed during the trade life cycle

Confidential, Montgomery, AL

Business Systems Analyst

Responsibilities:

• Studied business requirements and conduced User Interviews to identify and document the data discrepancies and their sources as related to Government Contract Compliance (GCC), Government Disclosures, Government Pricing, Customers, Products, Product pricing.
• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Performed In-Death analysis of systems and business processes of Medicare Part D as per CMS rules and procedures.
• Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using Visible Analyst.
• Responsibility included modifications to a customer’s mainframe system to support new product features or regulatory requirements and, in some cases, involved a system upgrade
• Converted Business Requirements to the Functional Specification and Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Enhanced test cases using GUI checkpoints, Database Checkpoints, Text checkpoints and Bitmap checkpoints
• Involved in the scope defining process of ICD 9-10 conversion.
• Worked with in the areas of Clinical, Corporate and Finance, Pharmacy, Sales, Provider Network and identified the use of ICD 9 codes and prepared documents for the conversion of ICD 9-10 and vice versa.
• Gathered requirements and developed Use Cases by interacting with different Functional Groups for ICD 9-10 Conversion.
• Used gap analysis framework to identify AS-IS processes of claims transactions of HIPAA X 12 4010/4010 A standard and TO-BE processes (ICD-10-CM and ICD-10-PCS compliance requirements) of 5010 standard
• Involved in creating sample mappings for the conversion of EDI X12 transactions code sets version 4010 to 5010 and translation of ICD 9 codes into ICD 10 codes.
• Performed impact analysis for deadliness of ICD-10 conversion.
• Assist coders to be competent in using ICD-10-CMS/PCS
• Created Functional Specification Documents for the Agency and Membership system
• Reviewed EDI companion guides for all payers to ensure compliance, edit integrity and maintain up-to-date list of payer contacts.
• Created file layouts for the inbound interfaces and the outbound interfaces for the Agency and Membership system
• Wrote use cases, prepared use case diagrams (using Rational Rose & UML) and followed Agile at every stage of the processes
• Developed the business crosswalks for 837(P, I, D), 835, 834 and 276/277 according to HIPAA implementation rules
• Conducted user interviews, gathering requirements, analyzing the requirements using Requisite pro
• Responsible for customer interface, requirements definition, general and detailed design, testing, maintenance and training programs and managed requirements using Rational Requisite Pro
• Provider inquiry about the status of claims. This involved checking the MMIS claims subsystem to see the status of claims sent and informing the providers if the claims have been suspended / denied or paid.
• Played key role in defining test automation procedure and standards, creating Win Runner and QuickTestProfessional scripts for all the modules, which reduced the regression cycle drastically and improved the testing efforts for daily builds.
• Created automated Load test scripts using Load Runner.
• Conducted GUI and functionality testing using QTP.
• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Conducting requirement sessions and successfully translating of those requirements into Use Cases and GUI wireframes.
• Designed workflows and allocated permissions within SharePoint.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Used MS Sharepoint for the purpose of managing documents and for hosting websites which was used to access shared work spaces and documents.
• Evaluated testing results for each potential release build using Test Director, Quality Center and Bugzilla reports, listing summarized bug information in priority sequence, recommended viability of release for production.

Confidential, Lincoln, NE

Business Systems Analyst

Responsibilities:

• Prepared various documents such as Business Requirement Documents (BRD), General System design (GSD) and Impact documents.
• Modeled Use Case Diagrams, Activity Diagrams and Data Flow Diagrams using MS Visio.
• Facilitated meeting discussions between business users, business analysts and technical analysts.
• Interacted with business users for functional and technical issues for apps framework and SOA.
• Gather requirements by conducting meetings and brainstorming sessions with end users and SME and document them using Requisite Pro - the documentation tool offered by Rational
• Involved in HIPAA EDI transactions such as 835, 837 (P, D, I) 276, 277, 278.
• Worked within the areas of process improvement and enhancements of Billing/ Payment systems for Medicare Part D functional area.
• Defined Functional Test Cases, documented, Executed test script in Facets system
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall
• Excellent facilitation skills in conducting JAD and JAR sessions
• Analyzed various inbound and outbound interfaces to determine the impact of HIPAA 5010 and NPI implementation.
• Gathered, defined and documented highly complex business requirements.
• Worked on Procedure codes, Provider types, Service types, Specialty codes and Diagnosis codes.
• Worked with technical staff and business users to problem-solve and identify workable solutions.
• Developed workflows that demonstrate current and proposed business requirements.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile
• Produced Gap Analysis documents for HIPAA 5010 and ICD-10
• Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages
• Ensured testing results correspond to business users’ expectations.
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA
• Gained experience on Quality Center, Microsoft Outlook, Lotus Notes, Microsoft Word, Microsoft Excel, Microsoft SharePoint, Microsoft Visio, Microsoft Access and Clarity.