TECHNICAL SKILLS
- Scrum Master
- Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)
- SharePoint 2013 and Adobe Experience Manager
- Adobe Analytics and Jenkins automation testing engine
PROFESSIONAL EXPERIENCE
Confidential
Business Analyst
Responsibilities:
- Facilitate Scrum Ceremonies for four products
- Coaching Product Owners on gathering requirements and user story writing
- Continuously collaborate with scrum team to remove bottlenecks and deliver valuable product, decreased time to market by two weeks.
- Provide research and knowledge on innovative solutions to meet business requirements and/or solve issues
- Lead the implementation of automation testing on two products, which decreased regression testing by 3 hours.
- Consultant to business partners; creating new sites, implementing automation test scripts, knowledge on SharePoint 2013, implementing NPS survey
Confidential
Business Analyst
Responsibilities:
- Supported two major clients, through small and large group financial service consultation, data analytics, ad hoc reporting and process improvement
- Analyze customer data and identified trends
- Worked with business customers on new requirements
- Created test plans, including acceptance criteria; and completed QA tasks
