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Business Analyst Resume

SUMMARY:

Business Analyst with over 34 years in the IT industry, with experience in business analysis, system design, project management, QA testing, programming, and implementation. ALS Consultant for 15 years that has participated in several conversion and upgrade projects.

KEY AREAS OF EXPERTISE:

  • Strong Fidelity ALS
  • Analytical and project management skillsSoftware upgradesSoftware migrations, ConversionsProduction Support
  • Client relationships
  • Retail/Consumer/Commercial

TECHNICAL EXPERIENCE:

Mainframe Skills: Confidential, COBOL, COBOL II, RPG II, Assembler, SAS, Easytrieve, OS/MVS, DOS/VSE, JCL, TSO/ISPF, PANVALET, CHANGEMAN, DEBUGGER, FILE MANAGER, FILE - AID, ABEND-AID, XPEDITER Batch and Confidential, IBM UTILITIES

PC Skills: HTML, Oracle, SQL, Project Workbench, Visio, Microsoft Office

Applications: Quality Center

Operating Systems/PC Software: Windows XP, Vista; Windows 7; Microsoft Office 2003, 2007;

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Using Waterfall methodology, Confidential was assigned as a financial business analyst for the conversion of Confidential KO collections system to CAS/CACS by Confidential .
  • Worked closely with the programming staff to aid in the development of interfaces.
  • Confidential designed interfaces from ALS to the new collections system and assisted in testing and the implementation process.
  • Extensive use of MS Office products to map interfaces and document requirements.
  • Designed test cases and tracked system testing through HP ALM.
  • Used Easytrieve for data analysis and testing.

Confidential

Senior Programmer Analyst

Responsibilities:

  • Assigned to design interfaces to and from GMF systems to Confidential Auto Finance System.

Confidential

Senior Programmer Analyst

Responsibilities:

  • Assigned to an emergency group of BA and TA's to design, code, test and implement changes to ALS base billing to interface with Confidential billing.

Confidential - Grand Rapids, MI

Senior Programmer Analyst

Responsibilities:

  • Responsible for design of new development and interfaces to other systems, using Agile methodology.
  • Also responsible for coordination of testing with the Fifth Third IT staff using Quality Center.
  • Managed design, development and testing of several large projects.
  • Frequently called upon to respond to and resolve complex system issues.
  • Serves as a mentor to new staff and contractors on Fifth Third mainframe systems and project management.
  • Assisted in several CAP upgrade implementations and acquired bank conversions.

Confidential - Lansing, MI

QA Tester

Responsibilities:

  • Developed test plan decision trees with Confidential .
  • Created test cases in MS Excel for the implementation of changes to client server based, child support system.
  • Documented system errors and worked with the programmers to resolve issues.
  • Utilized Oracle SQL to generate test data.

Confidential - Lansing, MI

Lead Programmer Analyst

Responsibilities:

  • Served as a Project Leader for a team of six programmers developing interfaces from ALS to other bank systems.
  • Designed and documented conversion of older Systematics Commercial and in-house Installment Loan System to ALS.
  • Worked with users to setup and balance the ALS General Ledger.
  • Converted the ALS system to AFS Commercial Loan system.

Confidential - Grand Rapids, MI

Programmer Analyst

Responsibilities:

  • Designed, programmed and tested Confidential sub-routines that interface with other Confidential programs to update DB2 tables.

Confidential - Howell, MI

Programmer Analyst

Responsibilities:

  • Designed, programmed and tested the addition of Commercial Auto Insurance to their core system.

Confidential - Jackson, MI

Business Analyst

Responsibilities:

  • Worked with users to identify weakness in current systems and to develop solutions.
  • Designed, documented and tested enhancements to their engineering systems.

Confidential - Orchard lake, MI

Programmer Analyst

Responsibilities:

  • Worked on a team that converted their in-house COBOL and RPG II programs to interface with Confidential & Confidential General Ledger system.
  • Responsibilities included design, programming, system maintenance and user acceptance testing.

Confidential - Lansing, MI

Business Analyst

Responsibilities:

  • Supervised a team of business analysts as a Team Leader and then Project Manager.
  • Supported several departments to access their technology needs, write business requirements, cost and time estimates and communicated with system development to code, test and implement the changes.

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