SUMMARY:

• 13+ years of strong industry experience as Project Manager and Senior Business Analyst.
• Domain knowledge in Banking, Finance, Insurance, Healthcare, Payments, Recruitment & Data Center.
• Proficient in conducting JAD sessions, performing Gap and Risk analysis.
• Specialized in Project Conceptualization, Initiation, Planning, coordination, estimation, Risk - Management,, Go-live assistance and Post implementation support.
• Skilled in Schedule management, Stakeholders management, problem solving and negotiations, PM documentation & Reports, SRS, BRD, Functional Specification and other relevant artifacts.
• Experience in managing product roadmaps, scope and timelines for product lifecycle.
• Led cross functional teams to leverage the collective knowledge to achieve results.

TECHNICAL SKILLS:

Standards & Methodologies: Agile, CMM, Six Sigma, ITIL, SDLC, V- Model, Waterfall

Project Management: MS Project, Microsoft Office, JIRA, Power Point, Microsoft Visio

Testing Tools: HP-ALM, HP QC, JIRA, Selenium, LoadRunner & QTP.

Languages: C, C++, HTML, .NET, VB, Java, SIEBEL, MS Dynamics CRM 4.0, 2011, SFDC

Web Services: ASP.NET, HTML, XML

Databases: Oracle10g, MS SQL Server-2008/2012, MS-Access

PROFESSIONAL EXPERIENCE:

Senior Business System Analyst

Confidential, California

Responsibilities:

• Co-ordinate with Business to co-draft Business Requirement document of data center’s applications.
• Liaise with stakeholders to analyze, define and document business processes across functional areas.
• Support Business Analysts for gathering core requirements and developing user stories.
• Document business issues, analyze them and provide technical feasible solutions.
• Technical FD design, UAT planning and execution, coordinate testing across multiple locations globally.
• Report on UAT progress and co-ordinate until Go-Live. Prepare team for launch.
• Applications are developed using Siebel CRM, SFDC, SingleView, Apptus, Oracle integrating with TIBCO.

Project Manager/Business System Analyst

Confidential

Responsibilities:

• Recognized for ability to identify, design and deploy innovative technologies that result in improved systems and decreased expenses.
• Managed new product development efforts by writing product design, functional specifications.
• Implemented agile methodology for new projects from traditional Project Management practices.
• Assisted Product Owners in providing high level estimates, prioritizing user stories.
• Maintaining backlogs, release plans and conduct UAT sessions. Managing stakeholder expectations.
• Liaised with sales team and gave presentations to the new customers which led to increase in sales.
• This cloud based recruitment app is developed on MS Dynamics CRM 2011, .NET & SQL server 2012.

Project Manager

Confidential

Responsibilities:

• Developed & maintained business metrics to manage performance, cost & productivity.
• Defined short, medium and long term business strategy and roadmap.
• Modeled As-Is processes, defined To-Be and conducted Gap analysis for all processes.
• Designed Project Plan. Managed project risks and issues and minimize their impact on the project.
• Managed scope, cost and schedule while continuously identifying and mitigating risks which helped to successfully implement project within defined timelines.
• This Insurance based application is developed on MS Dynamics CRM 2011, HTML and SQL server 2008

Senior Business Analyst

Confidential

Responsibilities:

• Facilitated Scrum planning meetings to coordinate between Clients, Product Owner, Development and QA teams.
• Managed quality assurance and UAT for all projects.
• Involved in estimating the efforts for Sprints.
• Monitor the UAT Test Execution Progress and manage the issues during test execution.
• Co-ordinate/Delegating the tasks to the team members and track the progress using HP QC.
• This finance based application was developed using MS Dynamics CRM 2011, SFDC and MS SQL Server

Business Analyst

Confidential

Responsibilities:

• Developed, configured, implemented, and maintained applications, products, custom screens, and workflows to align with strategic visions and application functionality.
• Involved in preparing Test Strategy and Test Plan.
• Communicate test progress, test results, and other relevant information to project stakeholders.
• Produced reports for testing efforts, results, activities, data, status and tracking.
• Managed requirements into HP QC. Participated in the Quality audits required for the project.
• Responsible for tracking the progress of team’s work as per project plan.
• Created & managed project templates, use case templates and traceability matrix.
• This application was developed using Microsoft Dynamics CRM 4.0, SQL Server 2008

Business Analyst

Confidential

Responsibilities:

• Participated in Daily Scrum Call to report status of work done, plan for the day.
• Participated in team Sprint Review at the end of each sprint and facilitated Client Confidential for feedback.

QA Automation Engineer

Confidential

Responsibilities:

• Designed and executed test scripts.
• Actively involved in Application Installations and in applying patches on the build for FINACLE.

Test Engineer

Confidential

Responsibilities:

• Performed Sanity, Functionality, Regression, System-Integration & System Testing
• Performed backend testing using complex SQL queries.