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Senior Business Analyst Resume

North Chesterfield, VA


  • A Senior Business Systems Analyst with 6+ years of experience and knowledge in Banking/Financial and SDLC Software Development Life Cycle methodologies such as Waterfall, Agile(scrum) including analysis, design, and development and testing of software. Capable in Business Process.
  • Strong understanding in Business Requirements and flow in Business Process.
  • Highly experienced in Software Development Life Cycle (SDLC) including Waterfall methodologies and Agile (Scrum) with emphasis on the Testing phases, Analysis, Design, and its documentation.
  • Excellent theoretical and specialized aptitudes in planning BRD (Business Requirement Document), FRD (Functional Requirement Document) and Worked on getting endorsement on the BRD and FRD reports from partners and introduced the same to the advancement and testing groups.
  • Assisted in supporting the constant clients amid the User Acceptance Testing (UAT) stage and contributed in effectively conveying the application within the due dates.
  • Proficient in developing Use Case Model, Sequence diagrams, Activity diagram and Class diagrams, Business process flow diagrams using MS Visio.
  • Expertise in customizing pre - existing workflows, business practices, activities and deliverables.
  • Involvement in directing/taking part JAD sessions for necessities assembling and including prerequisites examination.
  • Maintained solid excesses for 2-3 sprint and made User Stories and Story Points.
  • Performed Sprint Backlog Grooming in view of changes, input and specialized obligation.
  • Involved in Release Backlog Grooming for any unanticipated changes.
  • Clear comprehension of Burndown Charts.
  • Effective in reformulating techniques through, Change Management, Release Management and Process Improvements.
  • Skilled with elicitation procedures like Brainstorming, Group Discussions, Interviewing, and Questionnaires to catch inputs required for useful plan which included specific process maps.
  • Addressed clients, stake holders, users and partners to inspire, convey and approve prerequisites, recognize Functional and Non-Functional necessities.


Confidential - North Chesterfield, VA

Senior Business Analyst


  • Expertise in documenting the business requirements as explained by subject matter experts in agile story format.
  • Translated the business needs into system requirements, communicating with the business on a broader scale.
  • Analyzed the as-is study and to-be business processes using BPMN standards and performed Gap and impact analysis.
  • Good Knowledge in maintaining documentation of overall system functionality.
  • Performed weekly interaction with stakeholders to understand the requirements, explain them the process of the project and for sign offs.
  • Constituted User stories with Acceptance criteria for technical implementation.
  • Worked with the Project lead using MS Project to manage schedules, deadlines and resources and collaborate on the project.
  • Designed Use Cases, Activity Diagrams, and Sequence Diagrams using Unified Modeling Language (UML), and with MS Visio.
  • Facilitated the process of decision making on the number of sprints and the story points that should be accomplished in each sprint.
  • Generated a streamline process to understand various steps in the loan lifecycle and desired functionality of the new system by interacting with Users, Management, SME (Subject Matter Expert), Lenders and Underwriters
  • Assisted in performing User Acceptance Testing (UAT), performance testing and validated test plans.
  • Maintained requirements traceability matrix in Jira.
  • Involved in Integrating the user experience and conceptual user frameworks with the user interface design using wireframes through Balsamic.
  • Conduct extensive analysis on security trading cycles; provide consulting on financial disclosure, regulatory and compliance issues.
  • Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
  • Worked with the development team during the Design, Build and Test phase of system projects to clarify business requirements as required.
  • Elicited the MicroStrategy reports and created rich dashboards using Tableau Dashboard and prepared user stories to create compelling dashboards to deliver actionable insights.
  • Processes business Rules, and Information needs that ensures any Critical Requirements are not missed.
  • Monitored project execution/ change control/ release management.
  • Developed detail class diagrams and sequence diagrams.
  • Communicated data and quality issues to the development and business team during regular status meetings.
  • Wrote SQL statement and stored procedures in SQL for extracting as well as writing data
  • Developed and executed test cases and test scenarios for smoke and systems testing.

Confidential - Peoria, IL

Senior Business Analyst


  • Developed wireframes, site maps and content inventories.
  • Involved understanding the current business process, defining scope of the project along with position statement.
  • Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
  • Created business use case, functional (FRS) and technical specifications for trading system.
  • Involved in gathering the requirement with the SMEs to get the maximum information about the work-stream including Mortgage Servicing, Loan Monitoring, and Asset Management.
  • Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
  • Worked in the environment involving Agile PLM (Product lifecycle management) Administration and configuration and customization, this includes the discussion and understanding the customer issues and defining the Agile Users/ Workflows/ Roles and Privileges.
  • Documented reconciling financial data submitted by Servicers and Trustees for a mortgage loan servicing application.
  • Created LOS Help desk and procedure for initial response to questions, issues and concerns, development of FAQ list and online guides.
  • Worked in the environment involving Agile PLM (Product lifecycle management) Administration and configuration and customization, this includes the discussion and understanding the customer issues and defining the Agile Users/ Workflows/ Roles and Privileges.
  • Served as a managing Business Analyst for a mortgage compliance initiative to alleviate potential litigation.
  • Worked to identify compliance issues and reviewed all existing mortgage documents for project.
  • Actively involved in the requirements and design phases to ensure comprehensive test coverage for applications and interfaces, provide retro-actively for existing applications.
  • Coordinated across stakeholders to prioritize defects; worked with SMEs to assist in testing processes, and oversee / collaborate with them on test plans
  • Worked closely with developers and support teams to build software to match requirements through deployment and maintenance phases of project
  • Worked with test Lead and QA Manager to develop test plans and detailed functional and usability test cases for each deliverable of the software and project implementation services.
  • Tracked and ensured visibility of the project and release using JIRA.

Confidential - Cincinnati, OH

Business Systems Analyst


  • Involved in preparing the project scope and objectives and Gathered business requirements by conducting client group interviews, focused groups, workshops and online surveys.
  • Conducted Joint Application Development (JAD) sessions with SMEs and stakeholders.
  • Prepared business requirement document (BRD) and System Requirement Specification (SRS), System Design document (SDS), Functional Requirement Document (FRD) to provide details of each business and functional requirement, development and implementation plan of these requirements, timelines.
  • Created Use-Case Models to depict Actors and Use-Cases in various Business Processes.
  • Coordinated with project stakeholders to track the progress of the project, updated status and lead review meeting to ensure that schedules and deliverables are met.
  • Performed data analysis on various financial reports that were generated in excels spreadsheets and was managed by MS Access database.
  • Created sprint burn-down charts, Facilitated daily stand-ups and review meetings.
  • Conducted Backlog refinement meetings for requirement detailing via use cases and to undertake management of churns.
  • Assisted in the preparation of the Test Plan, Test cases with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
  • Interacted with developers to report data related bugs thorough JIRA and re-tested the fixed issues.

Confidential - Highland Hills, OH

Business Analyst - Agile


  • Interacted with the stakeholders to gather user requirements and their expectations from the system
  • Reviewed and documented the requirements in Business Requirements Document (BRD), Functional Requirements Documents (FRD), and Frequently Asked Questions (FAQ) and conducted JAD Session.
  • Defined Project Scope and worked with the development team to create User Stories as per requirements.
  • Followed and applied Rational Unified Process (RUP) Methodology in defining the problem, Gathering requirements, business modeling and communicating with the technical team for the development of the system.
  • Participated in the development and preparation of the Test Plan with the testing team.
  • Participated in User Acceptance Testing (UAT) and Quality Assurance.
  • Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
  • Enhanced the existing online banking application by improving its GUI, making it more users friendly.
  • Managed user stories and conducted Scrum Ceremonies throughout the product development life cycle.
  • Played active role in file transferring and file processing from mortgage to banking Division.
  • Ensured that the modifications suggested by the users were incorporated into the Application.
  • Facilitated Joint Application Development (JAD) requirements gathering sessions.
  • Performed GAP analysis and SWOT Analysis.

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