SUMMARY

• Self - motivated and detail oriented, extremely dynamic professional with 4 + years of IT experience as an analyst.
• Worked with healthcare companies and financial credit bureau on projects related to analyzing credit history, maintaining customer history and data, auditing healthcare provider data and building member/provider relation applications.
• Strong leadership qualities, ability to work collaboratively with strong commitment to achieve business goals.
• Fast learner with excellent communication and interpersonal skills and an indomitable desire to make an impact while achieving growth and excellence in teh professional world.

TECHNICAL SKILLS

Requirement Management Tools: Test Track, Requisite Pro, Team Foundation Server, Visual Studio, Wireframe

Business Modeling: UML

MS Tools: MS Office suites, SQL Server 2008/2012, SharePoint, Visio

Programming Languages: SQL Server 2008/2012, HTML, XML, CSS

Project Management skill: SDLC, Agile SCRUM, Work-front

Documentation: Business Requirement Document (BRD), Functional Requirement Document (FRD), Project Scope, Test Cases document.

Soft Skills: Proactive communication, good listening and analysis.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Successfully created (from inception to deployment) several major internal application s for teh company, including:
• PR Audit system - repository of holding and updating different provider information who have contract with SHP,
• Appointment Av a ilability DB application housing data from provider visits and checks compliance with state regulations.
• Experience with project proposal and project scope write up along with business requirement documentation. Conduct GAP Analysis to understand teh AS-IS and TO-BE systems and understand teh ROI (Return on investment) for teh proposed application.
• Facilitate group meetings and interviews with stakeholders as well as review meetings with technical team members. Work in liaison between teh technical team and teh business client to meet project requirements. Scheduled and tracked progress of team members throughout teh project (using tools like burndown chart ) .
• Experience with pulling ad-hoc sql reports from company internal systems ( TRUCARE ). Have good working noledge of EXCEL .
• Gather requirements from clients through exhaustive interview - question answer sessions, meetings and workshops and document them formally as BRD (Business Requirement Document) and tech spec document for teh development team.
• Good noledge in defining teh requirements through use cases and work flow ( VISIO tool) understanding teh core of teh process, efficient in keeping track of teh requirements though traceability matrix (Requisite Pro).
• Following change requests through ‘ Change management ’ analyzing teh requests with its success rate, ROI and its impact on resources involved with teh scope creep.
• Work in liaison with QA team in writing out teh test cases and perform UAT (user acceptance testing) before releasing teh final application.
• Efficient in using company proprietary tools for planning, analysis, documentation and communication like Requisite Pro, Work-front, and VISIO .
• Maintaining a professional relationship and positive vibe within teh team.

Environment: SQL Server 2012, .NET framework, Visual Studio, SharePoint, MS Office 2010, MS Excel, MS Visio, Work-front, Requisite Pro, Wireframe mockups.

Confidential

EDI Analyst

Responsibilities:

• Troubleshoot and resolved errors in 834 and 820 transactions for health insurance exchanges and performed root cause analysis.
• Provided content to and for collaboration with training staff on training stakeholders on teh transactions and teh reconciliation process.
• Analyzed discrepancies in teh eligibility reconciliation process for multiple stakeholders and continuous process improvement of teh reconciliation process.
• Performed testing and thoroughly documented issues.
• Worked with technical and development team to resolve identified issues in a timely manner.
• Reviewed documented training material for accuracy and assist in end user training and support.

Environment: SQL Server 2008, MS Excel, MS Visio, SharePoint, MS Office 2010

Confidential

Junior Business Analyst

Responsibilities:

• Gathered business requirements by driving user-group meetings and conducting JAD (Joint Application Development) sessions. Held review meeting for further requirement clarification
• Worked with teh database administrators for fast verification of results using self-formulated SQL Queries.
• Hands-on noledge in formulating ad-hoc MS-SQL queries for analyzing datasets.
• Created FRD (Functional Requirement Document) which were signed off after detailed walk through of teh scope of teh project by teh project stakeholders.
• Conducted workshops, assisted in creating product backlog, Sprint backlog, Sprint burn-down chart in teh Agile environment.
• Hands on noledge with MS-Excel for analyzing data, using v-look up, h-look up, pivots and charts
• Coordinated work plans between project manager and client using Microsoft Project. Worked as liaison in between teh development team and teh business client to meet project requirements. Scheduled and tracked progress of team members throughout teh project.
• Documented teh product requirements through multiple Use Cases. Also presented key requirements through UML diagrams like use case and activity diagrams dat provided detailed explanation of system process flow and results.
• Managed projects starting from gathering requirements, eliciting user stories, documentation, testing and finally release planning through sprints.
• Created Test plans with traceability to requirements using test management tool ( Confidential -Quality Center) and by analyzing teh requirements and design documents provided by teh client.
• Maintained a document for capturing and reporting defects identified during UAT (User Acceptance Testing), capturing teh severity, status, date reported/fixed and problem description.
• Conducted weekly review meetings with development team regarding teh test plans, test cases, and reported teh defects found (as prioritized).

Environment: SQL Server 2008, Team Foundation Server (TFS), Test Track, Visual Studio 2008/2010, MS Excel, MS Visio, SharePoint, MS Office 2010

Confidential

Frontend Web Developer

Responsibilities:

• Worked as a front-end web developer on internal projects of teh company, focusing on front-end designing with hand coded HTML and CSS. My work also involved debugging and maintaining websites.

Environment: XHTML, CSS, JavaScript, Adobe Photoshop, WORDPRESS