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Programmer/analyst Resume

Roswell, GeorgiA

PROFESSIONAL EXPERIENCE

Confidential, Roswell, Georgia

Programmer/Analyst

Responsibilities:

  • Application Developer, Tester and Operations Analyst for Global Purchasing, Supply Chain and Logistics.
  • Supported system interfaces for parts purchasing, inventory forecasting and demand planning, order management, material management, international distribution, logistics inbound and outbound, container shipping, regulatory, and reporting in support of component and assembly manufacturing, and dealer vehicle distribution.
  • Requirements analysis, estimates, technical design and solution integration, programming, test case development, test data generation, unit, model office, QA testing, UAT, test results reviews, change management reviews, coordination and execution of production implementations, backlog updates using agile, waterfall methods.
  • Interface with Project Management, Global Operations team, Infrastructure team, SME, DBA and business owners.
  • Achieved team goal of 50 percent reduction in application errors year to year across 10 subsystems.
  • International Operations Analyst - for 2000 daily batch jobs, MQ, and SFTP; integration including Oracle and SAP.
  • QA continuous improvement via functional analysis, production problem determination, abend resolution, system root cause and impact analysis, data integrity and management, generation of change requests for development team via incident management, communication with developers, business analysts and user support.
  • Daily scrum sessions for root cause review, action plans, production fix planning, fix development and testing, production implementations, knowledge base updates, for North America, South America, and Germany, and execution of enterprise disaster recovery testing including business continuity analysis.
  • Problem determination using system abend logs for IMS, MQ, DB2, Cobol, PL1 and JCL.
  • Performed system upgrade application testing for PL1 enterprise, IMS 13.1, DB2 11.1, MQ 7.0.

Utilized: z/OS, TSO/ISPF, JCL, PL1, Cobol, VSAM, QSAM, IMS batch and online, Fault Analyzer, SMF, DB2, SQL, QMF, Endevor, FileAid, IBM utilities, MQ, SFTP, See Beyond, Sterling, Tectia, Windows7, Sharepoint, ALM, CA7, ITKM, ITSM, Webex, SDLC, Tableau.

Confidential, Franklin Lakes, New Jersey

Incident Manager

Responsibilities:

 
  • Performed high volume issue triage, evaluation, communication and resource assignment.
  • SharePoint administration for update tracking of issue status, customer or enterprise impact, root cause, action plan, life cycle stage, auditing and metrics reporting.
  • Expedited 120 issue average inventory, closure of 75 issues per week. 24/7 onshore, offshore.

Confidential, Atlanta, Georgia

Programmer/Analyst

Responsibilities:

  • EDM - BIG data migration inbound/outbound using IBM CMOD batch utilities, auditing.
  • ECM - Report Administration using enterprise content management IBM CMOD.
  • Requirements definition, system analysis, programming, interface, unit and system testing.

Utilized: z/OS, TSO/ISPF, JCL, Cobol, DB2, SQL, QMF, MQ, Rexx, Content Manager On Demand, Endevor.

Confidential, Atlanta, Georgia

Programmer/Analyst

Responsibilities:

  • System analysis, development and production support of Georgia DOR Motor Vehicle Division. Service provider for over eight million registered vehicles, solutions for individuals, businesses, government, dealerships, emissions, correspondence, title, registration, HQ, County Commissioners, branch admin, regulatory.
  • Performed requirements analysis, explicit definition, estimates, technical design documentation, programming, data sourcing and mapping, implementation, batch and online Expediter testing.
  • Created test scripts and data for unit test, system test, user acceptance, web services testing for electronic Titles and vehicle Registrations.
  • Created and executed JCL, procs for test and production, restart and recovery procedures.
  • Ticket root cause analysis, application fixes, defect tracking and resolution using Serena Team Track.
  • Developed billing forms, and pre-bills for registration process, resulting in timely renewals.
  • Developed electronic titles and temporary tags at dealerships, resulting in revenue efficiencies.
  • Developed regulatory auto insurance compliance online functionality and extensive reporting for DOR commissioner, county commissioners and director.
  • Performed analysis, editing functions, and standard data mapping procedures for interface with over 1000 insurance companies for updates of auto insurance in-force status and regulatory compliance, resulting in expedient penalties, revenue generation and suspensions.
  • Performed ISIS software installation and upgrades for production forms and overlay development, revisions for compliance and county requirements. Data, pseg, tiff and barcode placement and application integration.
  • Interface support with help desk, headquarters, branches, county commissioners, insurance companies, vehicle dealerships, Georgia Tech emissions, Department of Natural Resources and Georgia Department of Transportation. Business intelligence reporting as requested.

Utilized: Z/OS, TSO/ISPF, JCL, Cobol II, CICS, DB2, SQL, QMF, Spufi, VSAM, QSAM, FileAid, Expediter, Abend Aid, Changeman, Teamtrack, Visio, FTP, TCPIP, Windows, ISIS forms designer, Prescribe, AFP form overlays and data placement, Barcodes and Logo placement using Adobe forms designer, integration of Code1 U.S. postal software, SDLC.

Confidential, Atlanta, Georgia

Programmer/Analyst

Responsibilities:

  • Focus on vehicle registration system, customization of purchased system to support Georgia requirements.
  • Debugging, data fixes, requirements analysis, explicit definition, estimates, technical design documentation, programming, data sourcing and mapping, implementation, batch and online Expediter testing.

Utilized: Z/OS, TSO/ISPF, JCL, Cobol II, CICS, DB2, SQL, QMF, Spufi, VSAM, QSAM, FileAid, Expediter, Abend Aid, Changeman, Teamtrack, Visio, FTP, TCPIP, Windows, ISIS product support, Prescribe, AFP form overlays and data placement, Barcodes, integration of Code1 postal software, SDLC.

Confidential, Atlanta, Georgia

Programmer/Analyst

Responsibilities:

  • Project management, Interface Support, Settlement for Stocks, Bonds, Pensions, Corporate, Individual.
  • Programming, problem analysis and resolution, testing, defect tracking, documentation.
  • Greatly reduced application failures and stabilized processing cycle.
  • Created standard production job schedules, restart and recovery procedures.
  • Documented and trained support and operations on processing procedures.
  • Interface support with pricing, trading, Lehman, Bloomberg, and general ledger.

Utilized: OS/MVS, TSO/ISPF, JCL, Cobol II, DB/2, SQL, Spufi, QMF, BMC, VSAM, QSAM, Windows, IBM utilities, SDLC.

Computer Task Group, Atlanta, Georgia

Professional Services Manager and Programmer/Analyst

Responsibilities:

  • CRM Developer for consolidated international marketing data warehouse.
  • Analysis, programming, testing, data sourcing, data cleansing, data mapping, data conversion to standards, ETL.
  • Beta testing, QA testing, Regression testing for Latin America, Japan, Australia, 4 releases.

Utilized: OS/MVS, TSO/ISPF, JCL, PL/1, DB2, SQL, OS/2, VM/CMS, Rexx, DMS, Vality, Trillium, IBM utilities, SDLC.

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