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Business Analyst/ Qa Analyst Resume

Coppell, TX

PROFESSIONAL SUMMARY

  • 4+ years of IT experience that includes 2+ years of experience as Business Analyst with specialization in Testing, web-based applications.
  • Expert in writing, reviewing, executing Test cases and have exposure to all stages of SDLC and Agile/Scrum Methodology
  • Excellent Practical exposure in UI/ Functional/ Regression/ Database/ User Acceptance/Browser/ Web Services testing
  • Good knowledge of automation testing, automatedtestingtools
  • Experience in transforming Users expectations of the system into Business Requirements and subsequently designing the solution.
  • Proficiency in BPM & BRE using PEGA (PRPC).
  • Experience in DCO tools like Application Profiler, Sizing and Estimation, Application Document Wizard, Requirement Document Rules, Use Case Requirement Rules in Pega
  • Experience in developing Process flows, Work Flows, Flow Shapes, modifying existing flows.
  • Working knowledge in designing High Level Class Structure
  • Good Hands-on in building various User Interface components like Harness, Sections.
  • Experience in developing Activities, Decision, Declarative rules.
  • Extensive use of debugging tools like Clipboard, Tracer, Rules Inspector for unit testing & debugging of the Pega PRPC application.
  • Thorough knowledge of OOPS concept and RDBMS concepts.
  • Experience writingcomplexSQL queries.
  • Experience in troubleshooting and application support.

TECHNICAL PROFICIENCIES

Packages

MS-word, MS-PowerPoint, MS-Visio, MS-Project, MS-SharePoint

Databases

Oracle 9i/8i,10g

Web Authoring Tools

HTML, XML,SOAP

BPM

PRPC Pega Rules Process Commander v6.1,5.x

Languages and tools

Oracle SQL,PL/SQL, Java , C, C++,Oracle Clinical 4.5,4.6

Other Tools

Rational Clear Quest , Quality Center , soapUI 4.0.0 , SQL Navigator, TOAD,DB Query tool, SQL Developer , Oracle Data Pump Export/Import, SQL Loader,

Operating systems

Windows, NT, Windows 98/XP/2000/2003/2007, MS-DOS, Linux

Application Server

Web Logic, Web Sphere

Domain

Health Care, Pharmaceutical.

PROFESIONAL EXPERIENCE

Confidential, NJ 0ct 2009 - till date

Client: Confidential, TX
Role: Pega Business Analyst/ QA Analyst

Project: BCBS Health Plan

Health Plan management system has integrated functionality to automate all aspects of a health plan\'s and provides advanced support for Eligibility / Enrollment , Benefit Administration, Billing, Care Management, Claims Management.

Responsibilities:

  • Co-ordination with Business and On-site development team and to mentor the offshore development team.
  • Interacted with end users and gathered requirements.
  • Utilized DCO tools for document generation.
  • Developing Process flows, Work Flows, Flow Shapes, modifying existing flows in Pega PRPC.
  • Creation of properties and data models for the classes, defining Harness, Section rules, Decision rules, Flow actions for GUI features, in Pega PRPC.
  • Worked with Tracer, Rules Inspector and Clipboard for unit testing & debugging of the Pega PRPC application.
  • Actively involved in the requirement analysis, feasibility study, project charter and requirement signoffs, sizing, progress tracking, defect resolutions.
  • Interacted in a matrix project environment, to proactively identify and cross system impact or dependencies.
  • Prepared status report, allocation and management of technical and human resources using MS Excel and Project.
  • CreatedQA Test plans, Test Cases for Functional, Integration Testing and participated inUAT.
  • Responsible for Database testing using SQL queries
  • Analyzed the Defects and assigned to right teams
  • Used SOAP UI in analyzing the Request and Response as part of Defect Analysis.
  • Created a defect tracker log.
  • Provided clarifications and project updates to offshore.

Environment: Pega PRPC 6.1, Windows 2007, Main frame, SQL, HTML, XML, Oracle, Linux

Client: Confidential, OH
Role: QA Analyst / Business Analyst

(I) Project: Claims application

Description:
Claims application is designed to enter insurance claims information and also to view/print claims information and claims documents .The claims document which is imported into IBM content manager could be medical bills, repair bills, police reports and first notice of loss reports.
Responsibilities:

  • Interviewed stakeholders, business managers, users to understand anddocument business requirementsandfunctional specificationsfor theWorkflow.
  • UtilizedMS Visiofor creating functional flowchart and documented Business Deliverables.
  • Involved in daily quick EOD Touch point Scrum sessions, any impediments, showstopper for the application process work flow.
  • AssistedDeveloperswith designing, building, testing and debugging workflows based on business and technical requirements.
  • Acted as liaison between Requirement Management,Testing Team
  • Created Business Rules Spread Sheet (BRS) as needed and Requirement Traceability Matrix (RTM) to track the requirements and link it to the test cases.
  • Created QA Test plans, Test Cases for Functional, Integration Testing
  • Developed User Accepting Testing (UAT) plans and test cases based on the business requirements.
  • Defect tracking and management using QC
  • Provided project management support through entire project life cycle.
  • Knowledge Transfer sessions to team members

Environment: Windows 2003/2007, Java, JSP, XML, JavaScript, DB2

(II) Project: Fleet Management System

Description:
Fleet Management System is designed to manage mobile assets of Logistics and supply chain Management Company. This system can record speed of a Vehicle, stopped time and its locations, Locate Equipment's on demand, Manage fuel and other Preventive maintenance .This system helps to improve productivity, efficiency and reduce operational costs of Transportation companies

Responsibilities:

  • Detailed study of the Functional specifications provided by the client
  • Involved in Manual, Functional, Regression, Integration testing
  • Responsible for Database testing using SQL queries
  • Performed actively in leading team and also playing as an active team member.
  • Providing the test estimations from Analysis phase till test execution phase
  • Preparation of Test plan document, test data, test cases.
  • Reviewing test cases and also Functional, BR documents.
  • Defect tracking and management using QC and attended Defect review calls.
  • Knowledge Transfer sessions to team members

Environment: Windows XP/2003, Oracle 9i/10g, Java, HTML, XML, JavaScript, Linux

Confidential, Kuwait Jan 2005 - Nov 2006
Role: Oracle consultant

(I) Project: PAN HEALTH System

PAN HEALTH System is a total hospital automation solution; it consists of the following module (1) PANMEDICA Healthcare System to maintain Out-Patient and In-Patient facilities (2) PANLAB System to automate hospital laboratories (3) PANPHARMA is designed to maintain pharmacies in the hospitals.

Responsibilities:

  • Developed Procedures, Functions, packages and triggers in PL/SQL
  • Created tables, view, sequences and indexes
  • Loaded data into database tables using SQL*Loader
  • Created External tables and loaded data from external data sources.
  • Unit and Integration Testing of Forms screens and reports
  • Testing and Quality Assurance

Environment: Windows, Oracle 9i Database, Oracle Forms 6i/9i, Oracle Report 6i/9i, Linux

(II) Project: ADIDSOFT Mercantile & Financials

ADIDSOFT Mercantile & Financials is designed for the organizations selling various product ranges involving size, color and several other attributes. It consists of the following modules (a).Inventory Control System (b).Showroom (Point-of-Sale) Sales (c).Purchasing System (d).Goods Receiving System (e).Wholesales System (f).Personnel & Payroll (g).General Ledger (h).Accounts Receivable (i) Accounts Payable

Responsibilities:

  • Developed Procedures, Functions, packages and triggers in PL/SQL
  • Created tables, view, sequences and indexes
  • Loaded data into database tables using SQL*Loader
  • Created External tables and loaded data from external data sources.
  • Unit and Integration Testing of Forms screens and reports
  • Testing and Quality Assurance

Environment: Windows, Oracle 9i Database, Oracle Forms 6i/9i, Oracle Report 6i/9i

(III) Project: Oracle HRMS Implementation

Oracle 11i ERP system implementation for HRMS, Payroll and OTL Modules.

Responsibilities:

  • ERP experience with Oracle Applications worked on versions 11i
  • Developed user training manuals and documents and training the clients super users on the application and conducting testing and setups of the Oracle Applications HRMS/Payroll ,OTL
  • Experience in Unit Testing / systems testing on Unix/Windows platforms and Client/Server applications.
  • Strong conceptual and analytical skills

Environment: Windows, Oracle 9i Database, Oracle Forms 6i/9i, Oracle Report 6i/9i

ACADEMIC PROFILE

  • Bachelor of Engineering in Electronics & Communications , MS

CERTIFICATIONS

  • Certified Business Architect in Pega PRPC v6.1
  • Certified System Architect in Pega PRPC v6.1

TRAINING

  • Oracle Clinical Programming and Data Management, Avtech Institute of Technology, NJ
  • Oracle Developer Training From SSI, India
  • JAVA and J2EE From Aishwaryam Computers, India

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