SUMMARY
- A trained individual with experience in business analysis.
- Well versed in the insurance markets and has great time management skills, motivational, and leadership qualities.
- Fluent in English with great Communication, Organization and Planning Skills for building Client Relationships
- Can create and utilize effective presentation visual aids.
TECHNICAL SKILLS
Computer skills: Microsoft Office Suite, Prezi, and other applications.
PROFESSIONAL EXPERIENCE
Confidential
Junior Business Analyst
Responsibilities:
- Collect detailed documentation of business plan requirements and business models.
- Created Visio diagrams to identify the current and future business process flows in support of the fit - gap analysis.
- Identifying potential solutions through meticulous research of clients’ operations and internal systems.
- Conducting business analysis of data acquired from the client and facilitated application development according to the requirements set forth by the client.
- Preparing several presentations and documents in conjunction with subject matter experts from the Connecticut Department of Corrections.
- Training the assigned CT Department of Corrections employees in providing them with systems knowledge.
Junior Business Analyst
Confidential
Responsibilities:
- Business Requirements Analysis.
- Identified potential gaps through meticulous research of clients’ application functionality and internal systems.
- Conducted business analysis of client application and enhancements and facilitated application development according to the requirements set forth by the client.
- Trained new business analysts onsite, to avoid the need to offshore the training.
Quality Assurance Analyst
Confidential
Responsibilities:
- Coordinated with system developers to ensure high quality improvement in the operations and improve sales volume.
- Fulfilled comprehensive testing on new releases and improvements of existing applications.
- Focused on endorsement form and rule verification; compiled and executed several test plans to ensure the front-end system was behaving as expected before being implemented at the client site.
- Identified issues in the frontend applications and coordinated with the offshore development team to resolve them.
- Served as a liaison between the clients and offshore development team to ensure high quality application development and maintenance with the client applications.
