SUMMARY
- Accomplished and results - driven professional with over 20 years of experience in IT and business management built upon a firm foundation of ethics, integrity and professionalism.
PROFESSIONAL EXPERIENCE
Confidential, Grand Rapids, MI
Senior Scrum Master
Responsibilities:
- Certified Agile Practitioner, SAFe® framework.
- Senior Scrum Master for agile teams focused on software development features across highly visible complex systems; teams are made up of local, offshore and third-party vendor resources.
- Currently using Visual Studio Team Services (VSTS) for agile work item management; Team Foundation Server (TFS) is used for source code control, build and release management.
- Lead executive IT Steering Committee comprised of Directors and VP’s; deliver IT portfolio status for active software development projects covering Point of Sale, Finance, Payment Systems, Back-Office and other interfacing applications.
- Lead IT Business Systems Analyst responsible for conducting detailed data and systems analysis; writing and executing test cases; develop technical and functional software and system requirements, process flows, BRD’s and SOW’s.
- Effectively communicate across cultures collaborating and influencing stakeholders.
Confidential, Grand Rapids, MI
Consultant
Responsibilities:
- Developed and delivered a corporate strategic plan for manufacturing and supply chain operations focused on labor and external staffing.
- Improved processes and provided recommendations for labor, recruiting, hiring, onboarding, reporting and turnover management for ~700-member IT department.
- Wrote applications to extract data and build customized departmental dashboards; developed custom scripts that ran against SuccessFactors and Taleo for data management and reporting.
- Provided talent acquisition support for a large project involving IT and Finance across the U.S.
Confidential, Grand Rapids, MI
Territory Lead
Responsibilities:
- Managed external client projects and programs requiring the implementation and management of new technology systems and business processes; designed technology and business flows in conjunction with stakeholders.
- Responsible for creating proposals, developing business requirements and creating SOW’s.
- Grew a region from $2.8M in annual revenue to $27.2M in annual revenue in 2.5 years.
- Spearheaded new business sales and account management driving the organization to record revenue and gross margin achievement.
- Facilitated client customer meetings to define current state, develop new requirements and provide recommendations for existing and new staffing programs; led executive level business reviews on a quarterly basis.
- Created budgets for multiple business lines and managed P&L’s.
Confidential, Detroit, MI
Director, Consulting Services
Responsibilities:
- Managed external client projects and implementations consisting of application re-platforming and web-enablement of legacy applications and systems.
- Responsible for creating proposals, developing business requirements and creating SOW’s for application development projects.
- Spearheaded new business sales and account management driving the organization to record revenue and gross margin achievement.
- Created budgets for multiple business lines and managed P&L’s.
