Senior Scrum Master Resume Grand Rapids, MI - Hire IT People

SUMMARY

Accomplished and results - driven professional with over 20 years of experience in IT and business management built upon a firm foundation of ethics, integrity and professionalism.

PROFESSIONAL EXPERIENCE

Confidential, Grand Rapids, MI

Senior Scrum Master

Responsibilities:

Certified Agile Practitioner, SAFe® framework.
Senior Scrum Master for agile teams focused on software development features across highly visible complex systems; teams are made up of local, offshore and third-party vendor resources.
Currently using Visual Studio Team Services (VSTS) for agile work item management; Team Foundation Server (TFS) is used for source code control, build and release management.
Lead executive IT Steering Committee comprised of Directors and VP’s; deliver IT portfolio status for active software development projects covering Point of Sale, Finance, Payment Systems, Back-Office and other interfacing applications.
Lead IT Business Systems Analyst responsible for conducting detailed data and systems analysis; writing and executing test cases; develop technical and functional software and system requirements, process flows, BRD’s and SOW’s.
Effectively communicate across cultures collaborating and influencing stakeholders.

Confidential, Grand Rapids, MI

Consultant

Responsibilities:

Developed and delivered a corporate strategic plan for manufacturing and supply chain operations focused on labor and external staffing.
Improved processes and provided recommendations for labor, recruiting, hiring, onboarding, reporting and turnover management for ~700-member IT department.
Wrote applications to extract data and build customized departmental dashboards; developed custom scripts that ran against SuccessFactors and Taleo for data management and reporting.
Provided talent acquisition support for a large project involving IT and Finance across the U.S.

Confidential, Grand Rapids, MI

Territory Lead

Responsibilities:

Managed external client projects and programs requiring the implementation and management of new technology systems and business processes; designed technology and business flows in conjunction with stakeholders.
Responsible for creating proposals, developing business requirements and creating SOW’s.
Grew a region from $2.8M in annual revenue to $27.2M in annual revenue in 2.5 years.
Spearheaded new business sales and account management driving the organization to record revenue and gross margin achievement.
Facilitated client customer meetings to define current state, develop new requirements and provide recommendations for existing and new staffing programs; led executive level business reviews on a quarterly basis.
Created budgets for multiple business lines and managed P&L’s.

Confidential, Detroit, MI

Director, Consulting Services

Responsibilities:

Managed external client projects and implementations consisting of application re-platforming and web-enablement of legacy applications and systems.
Responsible for creating proposals, developing business requirements and creating SOW’s for application development projects.
Spearheaded new business sales and account management driving the organization to record revenue and gross margin achievement.
Created budgets for multiple business lines and managed P&L’s.