PROFESSIONAL SUMMARY:

• Quality/Business Analyst having around 5 years of experience in Analysis, Design, Support, Testing and Implementation of the Software Development as Analyst.
• Expertise with SDLC, Visual Modeling, Requirements/Business Rules Management methodology.
• Experience working with various SDLC methodologies, Waterfall & Agile.
• Understanding the Behavior Driven Development (BDD), Test Driven Development (TDD) and creating the scripts accordingly in Java Selenium/Cucumber to automate tests and reduce manual efforts.
• Experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object and regression.
• Worked in testing for the healthcare domain in the patient portal and maintained confidential.
• Experience in liaising with Onshore/Offshore team for the bugs and fixed the issues found in the application.
• Develop use cases, under interface specifications and user requirement specification documents.
• Liaise with developers, business analysts and user representatives in application design and document reviews.
• Superior analytical, troubleshooting, communication and presentation skill.
• Developed Business writing skills in creating Business Requirements Document (BRD), Use Cases / Functional Specification Documents, User stories, Systems Requirements Specification (SRS) and with Senior Business analyst.
• Better understanding and experience in SCRUM.
• Worked as a Subject Matter Expert (SME) for a leading project under Utilities domain.
• Trained in and experimented with various methods of project handling with the help of BABOK.
• Exceptional knowledge of Microsoft Office Suite that includes Project, Word, Excel, Power Point, Visio and Access.
• Strong understanding of RDBMS concepts and data modeling and experience in relational databases such as MYSQL.
• Used SQL and PL/SQL extensively to perform data analysis and backend testing.
• Used GIT and GITHUB repository to update the automated script changes.
• Used Postman App to query for backend API Testing.
• Experienced with SharePoint as an administrator in creating SP site with functionalities and credentials.

SKILLS:

• Interpersonal Communication.
• Analyzing and Eliciting Requirements.
• Documentation and Specification.
• Relationship - Building.
• Self-Motivated.
• A Thick Skin.
• Positive Attitude.
• Ability to learn new methodologies and tools very quickly.

TECHNICAL SKILLS:

Programming Languages: C, C++, UNIX, PL/SQL, Core Java, Ruby

Databases: Oracle 10G and 11G, MySql, MS Access, MS - SQL Server

Web Technologies/Services: HTML, XML, VB Scripting, SOAP, RESTful Web Services

Cloud Platforms: AmazonAWS, Azure

Operating Systems: Windows (XP/7/8/10), Sun Solaris, SUSE Linux, iOS, Android

SDLC Methodologies: Agile, Scrum & Waterfall

Web Testing Tools: Selenium, Cucumber, Web Application Testing in Ruby (Watir)

Mobile Testing Tools: Appium, Selendroid

API Testing Tools: Postman

Documentation Tools: MS Office Suite, SharePoint

Agile Management Tools: Agile JIRA

QA Testing Tools: JIRA, Load Runner

Standards: JSON

IDE: Eclipse,Junit, Selenium IDE

Repository: GIT, GitHub

Defect Management Tools: Remedy, One ITSM, Atlassian/Zephyr JIRA, HP ALM(QC), UFT/QTP

WORK EXPERIENCE:

Business Analyst/Quality Analyst

Confidential, Troy, MI

Responsibilities:

• Writing the Story based on business requirement and Software Requirement Specifications (SRS).
• Closely worked with the Scrum Master for the Agile development process.
• Prepared and analyzed 'As-Is' and 'To-Be' workflow scenarios, designed new process flows and documented the business process and various business scenarios and activities of the business from the conceptual to procedural level.
• Created Espresso tests in the Microsoft Android Studio for the scenarios in the app and tested them accurately in-order to deliver a quality product for the users.
• Done Selenium Automation work for the Confidential Website by creating the test scenarios and writing the test scripts and executed them.
• Found the defects and got them fixed with the development team.
• Made complex technical logic understandable to non-technical audiences.
• Identified gaps and failure points, performed root cause analysis.
• Communicate the test progress, test results, and other relevant information to the QA Team Lead.
• Designed nearly 8 to 9 screens for various modules.
• Worked on analyzing the requirements before staring the design phase.
• Visualizer also can be used to see the output in our own mobile devices.
• Performed Build and rectified the errors if any arises during the build.
• Finally testing was performed on the application and submitted.
• Executed the Manual test scripts wherever required and tracked the bugs in the Atlassian JIRA.
• Reviewed data designs, accessed system performance, scalability, flexibility and stability.
• Worked in creating and maintaining test plans, test cases, test scripts and executes system tests using standard testing procedures and guidelines, as well as evaluates and documents test coverage, results and effectiveness.
• Monitor, tune and optimize operational databases for efficient and optimum performance.

Environment: GIT, Atlassian/Zephyr JIRA, Android and iOS, MS suite.

Quality Analyst

Confidential, Troy, MI

Responsibilities:

• Integrated google maps inside the application and worked with default and dynamic locations.
• Used server to fetch data using services.
• Monitor, tune and optimize operational databases for efficient and optimum performance.
• Creating the test cases based on the story and creating the corresponding JIRA cards.
• Experienced in bug tracking and report generating tools
• Testing each test scenario and track the results through the JIRA cards.
• Creating or Flag a test case as Bug and assign it to development team if test case fails.
• Worked in testing the API and app in AmazonAWS Platform.
• Compare the data from API(backend) and front end of the banking system and validate the data in the Mobile application.
• Executed the Manual test scripts wherever required and tracked the bugs in the Atlassian JIRA.
• Tested the voice reorganization in the ALEXA device worked as expected.
• Documented and delivered Functional Specification Document (FSD) to the project team.
• Closely worked with the Scrum Master for the Agile development process.
• Clients interfacing, issue or bug creation and assigning the bug to the development team.
• Worked on analyzing the requirements before staring the design phase.
• Performed Build and rectified the errors if any arises during the build.
• Finally testing was performed on the application and submitted.

Environment: GIT, Atlassian/Zephyr JIRA, Android and iOS, ALEXA.

Quality Analyst

Confidential, Troy, MI

Responsibilities:

• Writing the Story based on business requirement and Software Requirement Specifications (SRS).
• Creating the test cases based on the story and creating the corresponding JIRA cards.
• Testing each test scenario and track the results through the JIRA cards.
• Creating or Flag a test case as Bug and assign it to development team if test case fails. Automation scripting for the banking website for different features.
• Compare the data from API(backend) and front end of the banking system and validate the data in the banking system.
• Testing the API and the frontend Online Web Banking in Azure Platform.
• Executed the Manual test scripts wherever required and tracked the bugs in the Atlassian JIRA.
• Automated the scripts for the Online Web Banking using the selenium automation tool which reduced the manual effort.
• Expertise with Agile methodology with weekly sprints and make sure every feature is fixed before producing to the client.
• Documented and delivered Functional Specification Document (FSD) to the project team.
• User Interface (UI) is tested according to the requirements as per the user’s perspective.
• Communicated the test progress, test results to the QA Team Lead.
• Closely worked with the Scrum Master for the Agile development process.
• Clients interfacing, issue or bug creation and assigning the bug to the development team.
• Created the automated test scripts for the online banking website using Cucumber and Selenium Web Driver automation tools.
• Experienced with GIT and GITHUB to checkout, check-in, update and push automated scripts.
• Created test scripts using Junit in Eclipse and executed them. Debugged the errors found.
• Act as a buffer between business and technical team to ensure that the technical team well understood the business requirement without ambiguity and vice versa.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• Assisted in developing test scenarios and implemented test plan.
• Prepared JIRA request form to provide details of the requests, and obtained approvals from the appropriate stakeholders.

Environment: GIT, Atlassian/Zephyr JIRA, Android and iOS API Webservice, Postman, JAVA Scripting, Cucumber and Selenium.

Subject Matter Expert/ Quality Analyst

Confidential

Responsibilities:

• Supporting the clients with technical concepts with respect to the application perspective to resolve the issue.
• Identification of issues, analyzing the problem, manual testing in application.
• Automated tests for the online site using the Selenium tool and validated everything worked in place.
• Providing technical support with respect to the application perspective with the optimal solution.
• Manual testing in application end to confirm that the issue is fixed.
• Taking Pro-Active measures to run a smooth business with the clients.
• Ability to work on issues of all priorities (P1-P4) P1 being the highest priority within the SLA provided.
• Clients interfacing, issue resolutions and code fix during the critical production issues.
• Test Case preparation for the applications that I have handled.
• After the issue is fixed, testing the application from the user perspective.
• Analyze the data and provide the optimal solution so that the issue does not occur again in future.
• During Production is migrating to Live, Dealt with the data carefully to avoid bugs.
• Documented and delivered Functional Specification Document (FSD) to the project team.
• Process management, Change management during any change or new code deployment in the production environment.
• Documented the changes after finding the solution and got the approval for future reference.
• Pre-production and production document review and code walkthrough and approving for production migration.

Environment: Oracle 11g, Remedy One ITSM, HP ALM, MS SQL, SQL Server, PL/SQL, UNIX, VB Scripting, SOAP, UFT/QTP.