SUMMARY:

• Experience in management consulting firms and handling projects both strategically and analytically from a business system and a technical standpoint.
• Conceptual knowledge on Business Analysis & Quality Assurance methodologies: SDLC, PMLC
• Business - minded consultant with over eight years of experience in Agile/Scrum and Waterfall environments.
• Strong grasp of requirements gathering, user story creation and modeling UML diagrams to visualize business goals.
• Eliciting and gathering requirements via scrum meetings, client meetings, project inception, user story creation, and backlog grooming.
• Fluent in documenting and designing business process models with detailed optimized information.
• Proficient knowledge in accessing Microsoft Office Suite, MS Project, VISIO, SQL, HP ALM.
• Exceptional client-service orientation with attention to detail and capability of solving problems quickly.
• Effective communication skills (active listening along with outstanding negotiation skills) with ability to align with strategic business goals and synthesize information quickly.
• Engaged in software integration, User Acceptance Testing (UAT) and functionality testing.
• Created user stories and features with scrum team in project inception meetings.
• Ensure consistency and quality to industry best practices throughout requirements deliverables.

TECHNICAL SKILLS:

Operating Skills: Windows XP/Vista/Windows 7/Windows 8/Windows 10

Internet Technologies: HTML, SQL

Microsoft Tools: Excel, PowerPoint, Word, Visio, SharePoint

Methodologies: Scrum/Agile, Waterfall

Change Management: BMC Remedy

Business Intelligence: Oracle, Maximo, Salesforce.com

RDBMS: Microsoft SQL server, Oracle, DB Visualizer

Agile Software: Jira, Rally, Confluence

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Work on analyzing current systems, applications, data elements, etc. to have framework for future systems.
• Massive system upgrade effort for Delta Crew Flight Operations.
• Tasked with data mapping, process flow charts, spreadsheets, etc. to document and track existing systems and their interaction. Flight Crew IT systems analysis and documentation.
• Part of large-scale analysis and documentation efforts on current Delta Crew systems.
• Conducted system analysis on major Crew IT systems using spreadsheet documentation.
• Major analysis documentation effort regarding Pilots and Flight Attendants.
• Data mapping on current Pilot and FA rotations regarding major Crew systems.
• Produced different analyses including data mapping, flow charts, glossaries, and data elements.
• Interacted with key SMEs for gathering info on Delta Crew Systems for analysis.

Confidential

Business Analyst

Responsibilities:

• Sprint review presentations plus all other relevant Agile methodology articles.
• Project inceptions kicking off project would result in full product backlog and project timeline.
• Sprint planning meetings began every sprint, moved stories into sprint backlog as a team.
• Created user stories with full acceptance criteria and estimated points with the input from team.
• Part of daily stand ups with Scrum Team, Product Owner, QMO and Application SME.
• Facilitated backlog grooming sessions, sprint reviews, desk-checks, sign-offs and daily stand-up meetings.
• Worked with business SMEs to clarify requirements/user stories/AC throughout each sprint.
• Created sprint reports/review presentations with all updated charts including burndown, velocity, etc.
• Logged into client applications to capture screenshots and test scenarios according to user story AC.
• Uploaded design documents and any supporting documents into Jira and Confluence.
• Reviewed test plans and test results and verified user story acceptance criteria.

Confidential

Business Analyst

Responsibilities:

• Part of the Agile IT department for the B2B Digital Marketing Company.
• Responsible for creating and updating user stories, updating AC, tracking story progress in sprint.
• Updated product backlogs, use cases, requirements gathering.
• Tracked user stories and sprints in Rally.
• Prioritized and created functional specifications for each feature per iteration.
• Ad hoc reports were comprised in initial analysis of project scope.
• Performed testing as needed at the end of Sprints along with QA.

Confidential

Business Analyst

Responsibilities:

• Worked closely with my project team to consistently maintain compliance and produce deliverables on a weekly basis within standard PMO Framework and compliance.
• Monitored the burndown chart and sprint backlogs to ensure implementation estimates within schedule.
• Gathered requirements and build documents for multiple projects regarding business applications, software upgrades and server decommissions.
• Provided UAT team with test cases and verified results based on test scenarios.
• Responsible for managing change requests for server migrations via change management and tracking migrations on shared project tracker spreadsheet.
• Maintained migration schedule and tracked updates for the project via SharePoint Tool.
• Worked on Current State/Future State models for an Enterprise Mobility project.
• Documented requirements from client side on converting business apps to mobile apps.
• Administrator for a web-based tool SpigIt applied by the business.

Confidential

Business Analyst

Responsibilities:

• Supported many projects for Confidential .com including photo and pharmacy department.
• Projects were performed operating under Client Server Architecture in particular applications for uploading, editing, and ordering photos through Confidential .com.
• Worked with a Scrum team to gather requirements and update the product and sprint backlogs.
• Worked on Mobile Application development for online photo capabilities.
• Worked on creating tables for new data and used SQL to move old data.
• Created Use Cases and UML models with MS Visio.

Confidential

Business Analyst

Responsibilities:

• Part of projects revolving around wholesale, consumer banking and online.
• Website functionality including Login details, client information, and online databases were updated using Scrum and Sprint Cycles.
• Worked with a Scrum team to gather requirements and update the product and sprint backlogs.
• Supported Wholesale, Commercial, and Retail banking projects.
• Business focus included trade surveillance, regulatory reporting and regulatory compliance.
• Created BRDs and translated into functional specifications.
• Utilized web tools and online technologies like Java, XML, B2C, etc.
• Created Use Cases and UML models with MS Visio.