SUMMARY:

• Informatics Professional with LIMS experience including STARLiMS v10. Solid understanding of laboratory workflows and Information Technology.
• Extensive knowledge of all phases of the software development life cycle (SDLC) and the iterative Rational Unified Process (RUP)
• Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end - user/clients/stakeholders and the IT group for LIMS. Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS),
• Well versed in project management tool (MS Project) for status reporting, planning and resource allocation.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT). SWOT analysis, Cost benefit analysis and ROI analysis.
• Successful as a team player to work in conjunction with other DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality.
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system. Strong communication, problem solving, organizational, interpersonal, and presentation skills.

TECHNICAL EXPERIENCE:

Desktop: Microsoft Office products, ACCESS, EXCEL, VISIO, Microsoft Project.

Technical Writing: Project Coordination, Software Testing, Business Analysis Software Development Lifecycle Process, AGILE Development Process

PROFESSIONAL EXPERIENCE:

Confidential, ME

Business Analyst

Responsibilities:

• Work with software vendor, business stakeholders, IT and laboratory personnel to document and translate as - is workflows to LIMS automated workflows
• Successfully configure and implement STARLIMS based on client business requirements and laboratory workflows

Confidential, Durham, NC

Business Analyst

Responsibilities:

• Actively involved in discussion with ‘Small Molecules’ and ‘Large Molecules teams’ in analyzing the business requirements and convert them into functional requirements.
• Translated Business requirements into user Documentations.
• Gathered business requirements and participated in the designing of the Validation Master Plan (VMP) and Testing Criteria.
• Involved in validation of Labware LIMS system rollout project.
• Developed Validation Strategy and documented in Validation Plan.
• Prepared Operational Qualification and User Acceptance Test Plans.
• Wrote and executed Operation Qualifications and Process and Product Validations.
• Involved in development, review and execution of validation documents, generating and executing SOPs and protocols, conducting testing, and preparing final summaries.
• Developed Requirement Traceability Matrix and Risk Assessment documents.
• Prepared Deviation reports as part of OQ testing and kept track of all deviations occurred.
• Developed Test Summary Reports and Validation Summary Report.

Confidential, Charlotte, NC

Retail and Small Business lead

Responsibilities:

• Create new analytical monthly reporting metrics for mortgages using SQL queries, advanced Excel and Power-Point for the head of operations to identify capacity, KPI and KRI.
• Work with front and back office teams on regular basis to define/gather new requirements and amendments to existing systems along with problem solving IT issues that were created on daily basis. Understand, resolve system related issues, and provide suggestions to improve platforms.
• Use data for customer characterization and to evaluate response to marketing promotions; frequently incorporated data into Excel (using pivot tables) for graphs and visualization.
• Elicit requirements, develop user scenarios and BRD.
• Responsible for minutes at Governance planning sessions; involved in sessions on Knowledge Transfer and Long Term Planning for business tool acquisition and utilization of those already in place (Business Objects, various databases).
• Generate use cases for the linkage between entitlements database and Role Manager.
• Involve in QA of policies and rules which are to be entered into Role Manager and the entitlements warehouse.

Confidential, New York, NY

Consultant

Responsibilities:

• Redefined existing KRIs and KPIs using Excel, VBA Macros and MS. Access to strategically identify balance sheet exposure for 8 different products.
• Improved relationship with client departments by providing critical insight on existing analytics. Redesigned Business Objects reports and data tables using TOAD to show more business relevant data.
• Automated a manual data upload process into database using MS. Access by gathering requirements, analyzing database tables and Formulating SQL for the upload.
• Played an integral role in developing the RAG analysis methodology to understand and improve the balance sheet exposure management by various product teams. This reduced the firm’s exposure (DK) by over 60% in first month alone.
• Single handedly designed the month end “Trend Spike” report, which provided management with a tool to compare month over month balance sheet exposure and create better RAG targets by products.
• Following lean six sigma methodologies, re-designed the data flow in Excel to reduce the production time.

Confidential, Charlotte, NC

VP, Manager

Responsibilities:

• Analyzed product cost in a 4 dimensional Activity Based Costing (ABC) model using Essbase, Access, Excel and Metify.
• The model helped the firm identify high value clients and also provided a better pricing structure for new products.
• Implemented and managed a monthly allocation process across all Operations departments to understand operations cost drivers.
• The process helped better align business goals with operations support and earned the bank $ 60 M the first year.
• Reengineered the bank fee accrual process to eliminate an accrual error of $3.2 million and presented the new process to the head of Treasury Operations for global implementation.
• Created a Financial Model to understand operations cost drivers for various businesses and forecast future business trends.
• The model helped create a one stop shop for all data globally and helped management better understand and compare the business growth with expenses for last 5 years globally.
• Thus provided future directions to all the businesses.

Confidential, RTP, NC

Business Analyst

Responsibilities:

• Translated Business requirements into user Documentations.
• Prepared Operational Qualification and User Acceptance Test Plans.
• Involved in validation of Labware LIMS system rollout project.
• Wrote and executed Operation Qualifications and Process and Product Validations.
• Involved in development, review and execution of validation documents, generating and executing SOPs and protocols, conducting testing, and preparing final summaries.
• Developed Requirement Traceability Matrix and Risk Assessment documents.
• Prepared Deviation reports as part of OQ testing and kept track of all deviations occurred.
• Developed Test Summary Reports and Validation Summary Report.