Technical Business Analyst Resume

SUMMARY:

Experienced managing a SharePoint farm with 2500+ site collections and 20,000+ employees at a Fortune 500 company.
Proven success in creating, customizing and supporting sites which exceed expectations while ensuring maximum uptime without issues.
Effective communication and analytical skills, high attention to detail and the ability to think outside the box.
Creative, resourceful, self - directed and able to prioritize and execute tasks under pressure with competing deadlines and quick turnarounds.
Passion for staying abreast of new ideas and technologies and enjoys learning.
Built, customized and implemented over 2500 Site Collections, Sub-Sites, Team Sites, Blogs, Alerts, MySites and Wiki Pages.
Provided and analyzed site metrics as requested using SharePoint and Omniture.
Managed global user access permissions and security.
Extensive experience with out-of-the-box design and workflows.
Exhibited excellent problem solving, adaptability, analytical and interpersonal skills.
Proficient using Microsoft Office Word, Excel, PowerPoint, Outlook, Skype for Business, OneDrive, Yammer, Central Admin, SharePoint Designer, Omniture, Photoshop, JIVE, Jira, OpenCMS, Service-Now, Hootsuite.
Migrated content from corporate file shares or other sites based on business requests.
Manipulated digital images and wireframes using Photoshop, Pixlr and other tools.
Designed home pages with multiple web parts, targeted content, JavaScript, CSS, HTML.
Monitored and managed storage capacity, settings and web services using Central Admin.
Demonstrated effective verbal and written communication skills in a virtual, Global environment.
Working knowledge of PowerShell, InfoPath, Nintex, Agile, Scrum.
Managed business requests using formalized ticketing systems Service-Now and JIRA.
Responded to help desk and general inquiries; diagnosed and resolved issues, provided first level technical support for SharePoint 2007, 2010, 2013 and O365 and JIVE.
Conducted SharePoint 2013 functionality and features through hands-on demos for Site Owners, Power Users and End Users.
Trained International technical teams by providing detailed SharePoint documentation.
Designed, promoted and trained governance, best practices and use policies.
Business Analysis and Project management
Managed the project to migrate two large international SharePoint 2007 farms onto a new SharePoint 2013 platform.
Facilitated requirements gathering sessions, produced detailed and professional requirement documentation and translated requirements into clear stories.
Acted as liaison between various information technology and business teams.
Uses Hootsuite to interact with social media channels for freelance accounts.
Proficient with Facebook, Instagram, Twitter, Pinterest, LinkedIn.
Provides analytics and monitors growth.

EXPERIENCE:

Confidential

Technical Business Analyst

Confidential

Global SharePoint Administrator, Site Collection Administrator

Confidential

Global Webmaster

Confidential

Product Developer and Script Writer

Responsibilities:

Creative, resourceful, self - directed and able to prioritize and execute tasks under pressure with competing deadlines and quick turnarounds.
Passion for staying abreast of new ideas and technologies and enjoys learning.
Built, customized and implemented over 2500 Site Collections, Sub-Sites, Team Sites, Blogs, Alerts, MySites and Wiki Pages.
Provided and analyzed site metrics as requested using SharePoint and Omniture.
Managed global user access permissions and security.
Extensive experience with out-of-the-box design and workflows.
Exhibited excellent problem solving, adaptability, analytical and interpersonal skills.
Proficient using Microsoft Office Word, Excel, PowerPoint, Outlook, Skype for Business, OneDrive, Yammer, Central Admin, SharePoint Designer, Omniture, Photoshop, JIVE, Jira, OpenCMS, Service-Now, Hootsuite.
Migrated content from corporate file shares or other sites based on business requests.
Manipulated digital images and wireframes using Photoshop, Pixlr and other tools.
Designed home pages with multiple web parts, targeted content, JavaScript, CSS, HTML.
Monitored and managed storage capacity, settings and web services using Central Admin.
Demonstrated effective verbal and written communication skills in a virtual, Global environment.
Working knowledge of PowerShell, InfoPath, Nintex, Agile, Scrum.
Managed business requests using formalized ticketing systems Service-Now and JIRA.

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