SUMMARY

• 5­ years of overall IT Experience which includes 3 years worked as a Business Analyst in P&C (Property and Causality) insurances with solid understanding in capturing User Stories from product owners, Process flow, Data Modelling and liaising with development team and testing team. Followed the Agile Scrum Methodology in the process of product developments and effectively involved in Scrum and Sprint review and planning.
• Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Rich experience in translating Business requirements to understandable IT systems requirements
• Maintain perseverance to drive and sustain the changes that occur in an organization, while being resilient and flexible, and inspiring and motivating the team.
• Manage executive reporting requirements and information request.
• Effective communication skills and record for coordination between globally located teams.
• Delivering projects under stringent timelines and high pressure.
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non - technical audiences.
• Developed requirements documentation using user story templates and data model diagrams.
• Conducted workshop for requirements gathering, meetings for clarifications, and product demo presentations.
• Build strong relationships within the business units and support functions to understand the business needs.
• Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues.
• Ensured that proposed solutions are focused on improving efficiency and effectiveness of the business processes.
• Participated in the sample testing with dev team and system testing with QA team and User Acceptance Testing activities with business users
• Reviewed the test plans and scripts, based on requirements.
• Worked with business lead and project manager to obtain user acceptance test signoff.

TECHNICAL SKILLS

• Business Tools: Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case), Rally, MS Visio, MS Project, MS Access, MS Office Suite, HP Service Manager 7.11/9.3
• Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment and Market Research Analysis
• Methodologies: Waterfall, OOAD & AGILE/ SCRUM
• Other Skills: Windows XP/95/98/NT/2000, Mac OS X Databases Lotus Notes, SharePoint, SQL Server 2000 (7.0/6.5),MS - Access 2.0, UML (Use case, activity diagram, sequence diagram, data flow diagram, component diagram), C, C++, Java, SQL

PROFESSIONAL EXPERIENCE

Client: Confidential - USA.

Role: Guidewire Business Analyst

Roles and Responsibilities:

• Worked with business users and product owners to identify data model errors and then document the requirements and business domain details
• Worked with technical staff to determine and document technical/non-functional requirements
• Conducted review meetings with Product Owners and SME’s to finalize the requirements.
• Getting requirement Sign-off from business owners.
• Participated in Sprint planning and Sprint retrospective team meetings
• Gathered the requirements on Policy Info, Property details, coverages screen, Quote summary screen.
• Experienced in working with Policy Life Cycle transactions/jobs i.e. Submission, Change, Renewal, Reinstatement, Cancellation, Rewrite etc.
• Identified the data model changes in standard and custom entities and updated same in requirements.
• Lead sprint demos to show and tell the product features that are delivered during that sprint
• Worked with QA team to explain the requirements and helping them to identify the defects during the stabilization period
• Helped QA team to triage defects during the user acceptance phase of the project
• Collaborated with business users to define, analyze, and prioritize change requests and enhancements.
• Record daily progress in Rally based upon user stories that have been completed
• Attend daily scrum meetings to provide a status update and escalate any blockers affecting the progress of work
• Modified Guidewire Out of the box process flows to reflect client process flows. Used VISIO to update these artifacts.
• Worked with business users and SMEs on workflows to create story cards for iteration plans.
• Gathered Policy Info, Driver, Vehicle and coverage user story information and documented the same
• Documented product model requirements for Personal Auto LOB
• Worked with various agile tools like Rally to document progress with Rally and triage defects.
• Coordinator for Onshore-Offshore development/Testing team.

Client: Confidential - USA.

Role: Guidewire Policy Centre Business Analyst

Responsibilities:

• Worked with the business users and product owners to modify/add requirements to address multiple enhancements that are needed to fix any issues with previously implemented functionality in Policy Centre
• ctively involved in the Functional unit testing, System test validation and review Unit testing and acts as a subject matter expert and give sign off on the User Interface behavior.
• Analyzed Guidewire’s Out of the Box functionality & workflows with users and documented business requirements into the user stories per the current business needs.
• Participated in sprint planning meetings with development and QA teams for estimation of assigned user stories.
• Worked on implementation of various themes for Guidewire PC/Integration user stories namely New Submission, Policy Change, Cancellation, Renewal, Rescind, Reinstate, Rewrite, user roles.
• Gathered the requirements on Drivers, Vehicles and Risk analysis screen auto insurance policy.
• Maintained the policy administration for users, groups, activities and permissions.
• Provided status during scrum meetings, participated in backlog meetings, demonstrated user stories for acceptance and attended retrospective meetings.
• Managing rules, requirements and expectations from multiple business stakeholders (Underwriters, Pricing team, Product roll-out, Operations, Business management etc.).
• Gathering & Analyzing of Business Requirements/Functional specifications of new enhancements for this project.
• Bug Reporting in timely manner into the defect tracking tool.
• Verification of defects and updating the status in defect tracking tool.
• Involving in high-level and low-level design sessions including writing technical project documentation
• Involving in Integration and System Testing of Guidewire implementation
• Involving in daily scrum calls with scrum Team members
• Document Validation against the table and the technical template from Hastings Direct Insurance
• Helped the team in identifying scope of automation testing to carry out regression test using Selenium.

Client: Confidential - USA.

Role: Business Analyst

• Significant contributor to the account achieving responsiveness service level agreement for time and cost estimates. Service level agreements were green resulting in no penalties being incurred.
• Identified and documented requirements, including reporting, for custom web-based enhancement and maintenance service request tracking tools.
• Contributed in the timely delivery of all the User stories.
• Modified existing and created new rule sets.
• Worked on product model changes for modifiers, coverages.
• Working on Rally/Jira for Agile management practices.
• Giving demo to SME of user stories developed by me.
• Worked on Data model and product model design
• Critical Defect solving skills
• Understanding the requirements and estimation
• Analysis of the required efforts for a new enhancement, create GX Models for MI reporting, make a development plan, implement it and unit test the new functionality.
• Post-implementation support provided for all enhancement requests.
• All application related documentation prepared by team is reviewed for accuracy before delivery
• Prepare User stories and tracking Rally/Jira based on daily discussion with customer for new requirements.
• Coordinator for Onshore-Offshore development/Testing team
• Managed all project documents and files.
• Technical knowledge of all phases of applications systems analysis.
• Responsibilities included quality assurance reviews well as acts as project leader for projects with small budgets or limited duration.

Client: Confidential

Role: Business and Data Analyst

• Communicated between technical and non-technical team members.
• Performed complex analyses of business goals, objectives and needs of the general business environment to align information technology solutions with business initiatives.
• Formulated/defined system scope and objectives based on user defined needs for Mylan labs -Applications migration Deployment Project
• Devised or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
• Prepared detailed specifications from which programs are written.
• Developed resources to be compliant with IT standards with a focus on maintainability and reuse.
• Worked closely with the Architecture team, while ensuring that standards for coding, directory structure, naming conventions and documentation were being adhered to.
• Analyzed and revise existing system logic difficulties and documentation as necessary.
• Managed all project documents and files.
• Technical knowledge of all phases of applications systems analysis.
• Responsibilities included quality assurance reviews well as acts as project leader for projects with small budgets or limited duration.
• Significant contributor to the account achieving responsiveness service level agreement for time and cost estimates. Service level agreements were green resulting in no penalties being incurred.
• Identified and documented requirements, including reporting, for custom web-based enhancement and maintenance service request tracking tools.