SKILLS:

Analyze Business Needs; System Development; Maintenance; Communication Skills: oral & written; Documentation and Reporting; Business Intelligence; Testing; Programming; Customer Service; Interpersonal Skills; Problem Solving; Decision Making

EXPERIENCE:

Business Analyst

Confidential, Conway, AR

Responsibilities:

• Worked with the company s client to find business solution that rectifies their issues and concerns
• Innovated company's software tools for better efficiency and effectiveness
• Develop time saving solutions for current projects

Guest Service Agent

Confidential, Little Rock, AR

Responsibilities:

• Customer Service: Assistance with assembling venue booths, Luggage Assistance, Valet
• Transport guest to and from Bill and Hillary Clinton National Airport
• Maintains the appearance of the hotel lobby
• Help train new employees