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Business Analyst Resume

PROFESSIONAL SUMMARY
I am a highly motivated and resourceful professional with extensive experience in all facets of business management seeking a Project Management or Business Analyst position. I have significant experience working directly with clients to produce business value with a proven track record of demonstrated excellence in the core project management competences of leadership, client focus, scope, requirements definition, scheduling, communication, issue resolution and risk mitigation.

CAREER HISTORY

Confidential - Principal Consultant- June 1998 – September 2009
Confidential- Systems Liaison / Financial Analyst - August 1994 –March 1998
Confidential- Business Analyst / Consultant - January 1993 –August 1994
Confidential - Regional Director of Operations & Support - April 1986 –January 1993

AREAS OF EXPERTISE

Project Management

  • Direct strategic long-range and highly complex projects that span multiple business lines within the organization.
  • Operate in a matrix environment with accountability to the business units and client support teams.
  • Proactively review and interpret performance against operating plans and standards, then provide information and reports on interpretation of results and approved changes in plans.

Business Information Consulting

  • Take functional projects from original concept through final implementation.
  • Ability to achieve results through team efforts, willingness to challenge established practices and draw relevant conclusions; ability to persuade, market and sell new ideas and the ability to work effectively in a diverse work group.

Financial Operations Analysis

  • Redevelopment of organizational structures, chart of accounts and reporting requirements.
  • Analyze corporate reporting requirements.

Policy and Procedures’ Implementation

  • Develop, document and maintain best practices, project standards, procedures, application, quality objectives and ‘lessons learned’, including metrics for assessing progress.
  • Provide direction for development, training, budget management, feasibility studies, project and resource control, and teamwork coordination as it pertains to overall system performance.

Business Process Reengineering

  • Define the organizational requirements, conduct as-is analysis, identify feasible alternative solutions and present the final recommendations.
  • Consult with field site personnel and develop systems solutions that ensure conformity with corporate standards

EDUCATION
B.S.E., Office Administration,
A.B.A., Business Administration/Information Technology,

PRODUCT KNOWLEDGE

Financials
Accounts Payable, Accounts Receivable, Activity Management, Asset Management, Billing, Cash Management, Cost Allocations, Currency, Flex Budgeting, General Ledger, and Report Writer.

ERP Packages
Worked with Lawson software from Version 7.0 to 9.0 and Penta Construction software, with product knowledge on how data flows through the various modules and how the data is integrated. Most recent modules worked were the following Lawson modules: Accounts Payable, Accounts Receivable, Activity Management, Asset Management, Billing, Cash Management, Cost Allocations, Currency, Flex Budgeting, General Ledger, and Report Writer.

Project Management
A seasoned Project Manager that is solutions-oriented with experience managing complex projects and leading those projects to successful completions. I have exceptional interaction skills with all levels within an organization. I possess the innate ability to foster a partnership between the project team and the client team that creates a collaborative overall team effort.

Functional
Takes assigned project from original concept through final implementation. Defines project plan, system requirements, conducts as-is analysis, identifies feasible alternative solutions and presents the to-be analysis. Configured products to meet business requirements and design specifications. I worked as liaison with 3rd party vendors to develop appropriate file structure for information exchange between Lawson and vendor systems and with the information systems staff in resolving configuration and related problems or implementing functionality changes. Evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Technical / Miscellaneous
Excellent understanding of the Microsoft Office products and Microsoft Excel Add Ins to load and query data from the Lawson database. I have developed multiple bolt-on applications using Microsoft Access to enhance the Lawson software modules. I have the knowledge of the Lawson database structure required to create Crystal reports.

Interfaces
I have created multiple functional interface designs to extract data from operational systems not being converted to Lawson in a format that can be interfaced into the appropriate Lawson module.

Conversions
Worked on numerous conversions of data for the following application modules: Accounts Payable, Accounts Receivable, Activity Management, Asset Management, Billing, Cash Management, Cost Allocations, Currency, Flex Budgeting, General Ledger, and Report Writer.

Project Experience (partial list)

Confidential–Public Sector –Business Analyst
(Products - General Ledger, Asset Management, Accounts Receivable, Accounts Payable, Flex Budgeting, Activity Management, Cost Allocations)

  • Responsible for implementation of the financial suite
  • Responsible for conducting functional assessments and ensuring project knowledge transfer
  • Assisted in developing new workflows and defining new procedures as needed
  • Created design documents for the conversion file formatting
  • Assisted with the redesign of the chart of accounts and organizational cost center layouts

Confidential– Public Sector -Business Analyst / Project Manager
(Products - General Ledger, Asset Management, Accounts Receivable, Accounts Payable, Flex Budgeting)

  • Responsible for implementation of the financial suite
  • Worked with the ABC Boards Subject Matter Experts during the project phases to guide the users through the tables, functions, and overall system architecture.
  • Responsible for conducting functional assessments and project knowledge transfer
  • Assisted in developing new workflows and defining new procedures as needed.
  • Conference Room Pilot scripting, issue resolution, G/L and A/P training, and conversion file formatting.
  • Assisted with the redesign of the chart of accounts and organizational cost center layouts.
  • Designed a custom process to handle specialized needs for the State of Alabama Encumbrance Requirements.
  • Developed a MS Access based interface to extract a file to be interfaced into the State’s fixed asset system.
  • Developed MS Access custom reporting for cash receipts, requiring a specialized cash receipt.
  • Created the functional design of interface programs to extract data from operational systems not being converted to Lawson.

Confidential-Other Strategic Markets - Business Analyst
(Products - Accounts Receivable and Billing)

  • Performed a detailed assessment of The Freeman Company’s usage of Lawson’s Accounts Receivable and Billing modules, using a combination of top-down, bottom-up interviews and direct investigations.
  • Compared The Freeman Company’s issues with best practices and solutions of our other Lawson clients to make suggestions on how to better utilize the system.
  • Process involved working with The Freeman Company’s user and IT communities to review issues and determine solutions for the improvement of their system.
  • Worked with the Freeman Company’s team to define priorities and time frames for optimizing the system.

Confidential –Retail - Project Manager / Business Analyst
(Products - Accounts Receivable and Billing)

  • Responsible for the overall completion of the Business Process Reengineering (BPR) and Process Improvement of their Order-to-Cash process thread.
  • Performed an in-depth analysis of existing NuCo2 Order-to-Cash business process thread.
  • Developed an as-is model documentation for current Order-to-Cash business process thread using Best Industry Practice as baseline.
  • Provided Gap Analysis of Order-to-Cash process thread within the Lawson Software.
  • Provided a high-level Opportunity Cost Model based on the current Order-to-Cash process.
  • Presented the NuCo2 Current State model and Opportunities to Executive Team.
  • Assisted in an integrity analysis of NuCo2 master data.

Confidential– Retail –Project Manager / Business Analyst
(Products - General Ledger, Accounts Payable, Accounts Receivable, Billing and Activity Management)

  • Responsible for the overall completion of the project.
  • Assisted the client in converting to the Lawson Financials to provide a state of the art system, allowing for centralization of data into a tightly integrated system that eliminates numerous manual processes and redundant data entry.
  • This system allows for the ability to handle future organizational changes, business process streamlining and procedural automation.
  • Assisted in the development of their Chart of Accounts, company structure, and general Financials setup.
  • Performed mapping to upload the charts and pieces of the company structure that could be migrated.
  • Advised the client on the Activity Management setup.

Confidential– Medical – Business Analyst
(Products - General Ledger, Accounts Payable, Activity Management and Accounts Receivable)

  • Assisted in the development of their Chart of Accounts, company structure, and general Financials setup
  • Performed mapping to upload the charts and pieces of the company structure that could be migrated
  • Advised the client on the Activity Management setup
  • Created custom cost allocations and financial reporting

Confidential–Other Strategic Markets - Project Manager / Business Analyst
(Products - General Ledger, Accounts Payable and Activity Management)

  • Implemented the Lawson Financials Suite, providing for increased processing efficiency and improving the quality, accuracy, timeliness, and accessibility of information within the organization.
  • Defined Chart of Accounts, mapped data, and trained the Adecco staff.

Confidential– Other Strategic Markets –Project Manager / Business Analyst
(Products - General Ledger, Accounts Payable, Asset Management and Activity Management)

  • Responsible for assisting BellGlobe Media (BGM) with the consolidation of the General Ledger and Accounts Payable data of The Globe and Mail to enable the company to generate financial reporting from one system.
  • The goal of the project was to merge The Globe and Mail’s current Oracle General Ledger (including Report Writer, Fixed Assets and Activities) and Accounts Payable setup and in turn set up on the current Lawson system utilized by BellGlobe Media.
  • One year and 6 months of GL transaction history for prior and the current year history was converted from the GAM systems, as well as General Ledger Budgets.
  • Accounts Payable vendors were consolidated and uploaded.

Confidential– Other Strategic Markets –Project Manager / Business Analyst
(Products - General Ledger, Accounts Payable, Asset Management and Activity Management)

  • Assisted BellGlobe Media (BGM) with the consolidation of the General Ledger and Accounts Payable data of acquired Globe Interactive (GI) and Sympatico Lycos, Inc (SLI) to enable the company to generate financial reporting from one system.
  • The consolidated entity is known as BellGlobe Media Interactive (BGMI). Neither Globe Interactive nor Sympatico Lycos were using Lawson.
  • The goal of the project was to merge both of their General Ledger (including Report Writer, Fixed Assets and Activities) and Accounts Payable setup and in turn set up on the current system utilized by BGM/BGMI. The goal of getting a consolidated consistent Financial structure setup for GL (including budgets for future year), AC, AM, AP (including vendor consolidation) was accomplished.

Confidential– Retail – Business Analyst
(Products - Accounts Receivable and Billing)

  • Provided the overall coordination of the implementation and conversion of the Accounts Receivable and billing modules.
  • Responsible for development and maintenance of the project plan, determining client requirements, monitoring progress, reporting status, resolving problems, and establishing controls to maintain the quality of the deliverables and minimized disruption to the project schedule (change control, quality assurance, etc.).

Confidential– Other Strategic Markets – Business Analyst
(Products - General Ledger, Accounts Payable, Asset Management and Activity Management)

  • Performed onsite client support for a Lawson upgrade of the General Ledger, Accounts Payable, Asset Management and Purchase order modules. UNIX – Release 7.0.2.
  • Performed some day to day project management for this client as well as CRP scripting and CRP execution.
  • Assisted the client with test scripts and with live issue resolution.

Confidential– Other Strategic Markets – Business Analyst
(Products - General Ledger and Accounts Payable)

  • Assisted client with the balancing of the General Ledger and Accounts Payable modules.
  • Assisted in the identification and resolution of data integrity issues regarding the Financials Suite.
  • Assisted client customer in analyzing the business process to determine system short falls.

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