SUMMARY:

Business/System Analyst with extensive experience with all aspects of project work, including requirements gathering, estimation, data analysis, design, testing, implementation, and the documentation of these processes. Delivered projects that required development of innovative new processes, for both business and systems. Background includes leading various teams of analysts, problem or issue investigation and resolution, SDLC, testing, use of testing management tools, and vendor management. Proficient in use of Microsoft Office Suite including Excel and Visio. Offers excellent interpersonal and team skills.

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

Business Analyst, Technical Lead

Responsibilities:

• Projects were under ACA regulations that would incur fines if late or not in compliance. No fines were incurred by any of these projects
• Worked with Solution Architect to take as is state and develop the design architecture.
• Worked with IT teams across the organization to deliver the technical solutions.
• Worked with vendors to ensure application worked as required and resolved issues.
• Conduct weekly status meetings with IT teams, project team, or vendors.
• Assisted in the gathering of business requirements for the project.
• Assisted with UAT testing when needed (Consulted on UAT test cases, assisted with test environment setup, resolved technical issues related to testing).
• Assisted with the tracking and resolution of all defects.
• Created the overall technical design document.
• Oversee the designs of the IT teams and ensure they get the appropriate QR approvals.
• Ensure all project documents are loaded to the correct folders on the projects SharePoint site.
• Assisted in presentations to Management.

Tools utilized: WebEx, Word, Excel, Visio, Power Point, ClearQuest, SharePoint.

Business Analyst Sr., Test Lead

Confidential

Responsibilities:

• Projects were under ACA regulations that would incur fines if late or not in compliance. No fines were incurred by any of these projects
• Created test plans, working with IT teams and business clients to document all testing needs.
• Created test cases including UAT cases.
• Ensured test cases track back to requirements and all requirements track to test cases.
• Managed all phases of testing and ensured each phased is approved before moving on the next.
• Ensured all testing documentation is stored in the appropriate project folder on SharePoint.
• Ensured sensitive test results are stored in appropriate secured SharePoint folders.
• Tracked all defects related to testing and ensured all were resolved prior client approval to move to production.
• Conducted post imp review/testing to ensure changes are working as expected and not causing issues for normal processing.
• Track and resolve production defects so project would close as scheduled.

Tools utilized: WebEx, Word, Excel, ClearQuest, SharePoint.

Business Analyst Sr., Analyst

Confidential

Responsibilities:

• Execute the entire SDLC process for all projects.
• Working with the client gather (or assist with gathering) and document functional requirements for the project.
• Document analysis creating Use Cases or modifying existing Use Cases.
• Work with developers from different IT teams to develop technical design. This included reviewing COBOL code to assist in the design.
• Ensure project documents requiring QR approvals got those reviews as scheduled.
• Create and execute test cases and present testing results to client for approval to move to production.
• Post all team documentation to the appropriate folders on the project SharePoint site.
• Tack and resolve all defects that occurred in testing or during post imp.
• Represent team at all project meetings.

Tools utilized: WebEx, Word, Excel, Visio, Power Point, ClearQuest, SharePoint, File Aid, TSO.

Business Analyst

Confidential

Responsibilities:

• Execute the entire SDLC process for all projects.
• Working with the client gather (or assist with gathering) and document functional requirements for the project.
• Document analysis creating Use Cases.
• Work with developers to develop technical design.
• Ensure my project documents requiring QR approvals got those reviews as scheduled.
• Create and execute test cases and present testing results to client for approval to move to production.
• Tack and resolve all defects that occurred in testing or during post imp.

Tools utilized: Word, Excel, Power Point, File Aid.