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Security Business Analyst Resume

Orange, CA

SUMMARY:

  • Business Analyst with over 13 years of experience in (FSCM & HRMS) conversion, design, implementation, testing, production support with enhancements and upgrades.
  • Products PS vs 7.5 - 9.2
  • General Ledger Project Costing Time & Labor Payroll
  • Accounts Payable Billing Purchasing
  • Account Receivable Cash Management Employee Self Service
  • Human Resources Benefits Payroll
  • Technical Skills PS 7.5 - 8.5X
  • Security Tree Manager Data Mover
  • Application Designer Process Scheduler PeopleTools
  • Query Reporting Integration Broker SQL Navigator
  • Excel2CI
  • Oracle 9i,10g,11g

EXPERIENCE:

Confidential, Orange, CA

Security Business Analyst

Responsibilities:

  • Developed Methodology Documentation: worked with Stakeholders & Business Owner to communicate and approve.
  • Used a series of Data Mover Scripts to create Permission Lists and Roles
  • Conducted Security Workshops with Business Owner to Review and Approve New Security Roles.
  • Ensured that access did not create and SOD conflicts.
  • Assigned users to roles and review with Business Owners.
  • Conducted User Acceptance Testing of New Roles with Business Owners, and obtained sign off.
  • Performed Audits of Security and worked with internal and external Auditors to ensure that SOX compliance was in effect.
  • Utilized Query Manager, SQL and Excel to create DMS scripts for the creation of Permission Lists & Roles.
  • Created numerous Dynamic Queries to assign PeopleTools, Workflow, Reporting Tools roles such as Query Manager, Query Viewer, etc.
  • Designed and implemented Row Level and Business Unit Security.
  • Oversee day-to-day Security Application Support.
  • Trained back-up Security Administrators in new mythologies and functionality.

Application/Production Support Analyst

Confidential

Responsibilities:

  • Used Altiris Help Desk System to receive and work all Production Support Ticket including new and updates to PeopleSoft Security.
  • Utilized Oracle Support to create SR (Software Request) to further troubleshoot production issues.
  • Worked with other Business Analysts to identify security requirement for project.
  • Provided excellent Customer Service to Business Owners and Employees.
  • Assisted with Upgrade and Implementation of HCM 9.1

Confidential, Tustin, CA

Call Center Supervisor

Responsibilities:

  • Responsible for handling any difficult callers or complaints from callers.
  • Listen to calls to make sure guidelines were being followed and gave instruction to employees to make necessary correction if required.
  • Run report and record statics for calls.
  • Assisted management when and were needed.

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