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Business System Analyst Resume

Arlington, VA

SUMMARY

  • Systems Analyst/Programmer with 18 years of experience in biotechnology, Federal government, private and academia sectors.

PROFESSIONAL EXPERIENCE

Confidential - Arlington, VA

Business System Analyst

Responsibilities:

  • Maintained 10 SharePoint site collections created/updated SharePoint master pages, configured SharePoint permissions, built and customized workflows in SharePoint Designer, researched, identified and recommend solutions to satisfy user requirements utilizing master pages, HTML, CSS and XML, jQuery and C#.
  • Managed the full migration of SharePoint site collections 2007/2010 SharePoint 2013 which included highly customized SharePoint solutions, features, web parts, workflows, custom content types, layouts and master pages.
  • Maintained, manage and report on the farm, web, application, index, query and database servers in accordance with best practices.
  • Reviewed existing SharePoint environment for company’s Intranet and analyzed business requirements to improve collaboration and productivity.
  • Developed end-user/support guides, training materials, and continuity material for 10 SharePoint site collections.
  • Recommended for Government approval and developed approved technical strategies to create and maintain web content and design technologies to improve productivity with in Air Force Portal.
  • Developed and Implemented 30 paper processes into paperless process within SharePoint 2010 and SharePoint 2013 following government regulate Standard Operations Processes.
  • Managed SharePoint server farms Plan and installed service packs, hotfixes, updated and patches during off-peak time as required, managed permissions for entire site collection.
  • Utilized SQL to managed and updated 100s of thousands Government sensitive records with a MySQL backend database and user friendly front end.

Confidential - McLean, VA

Business System Analyst

Responsibilities:

  • Managed a team of 10 developers and 10 business analyst from implementation to delivery of SharePoint 2010 infrastructure projects leveraging SDLC processes against Waterfall and Agile projects.
  • Researched and evaluated alternative solutions and recommended the most efficient and cost effective solution for the systems design considering existing systems, available technology, the capacity and limitations of equipment, operating time and form of desired results.
  • Analyzed impact of proposed solution on existing Local Network to a SharePoint 2010 based documenting system.
  • Held regular meetings with the system architects, application and database developers, quality testers, and business analyst during the entire project to assure that critical as well as minute details of the project were discussed and issues were resolved in scope of project deadline.
  • Managed defect tracking and error reports with the teams testing and resolved variety of project issues that include scope creep and technical challenges.
  • Worked on documenting the project's statement of work document, training materials and user guides and maintained product backlogs, current priorities with business analyst, developers and stake holders.
  • Assisted business analyst to develop test plan, test design, and test scenarios to perform regression and user acceptance testing.
  • Support the Continuity of Operations Plan (COOP) for the SharePoint environment. This includes coordinating comprehensive backup and restore plans for the databases, farm, and all supporting infrastructure.
  • Monitored SharePoint trends from site usage and growth, disk space usage and growth.

Confidential

Business System Analyst

Responsibilities:

  • Created, configured and customized Web Application, Team Sites that include Site Collection, Workflows, Lists, Document Libraries, Content Types, Rich Site Summary, Custom Lists, customized Dashboard pages and Report Center and HTML, CSS and XML, jQuery and C# within SharePoint 2010/2013.
  • Developed forms in InfoPath based on requirements that involved workflows, email notification, information validation and updates to list and web services utilizing SharePoint Designer.
  • Conducted Joint Application Design sessions with the business users and stakeholders, created and executed test scenarios for application enhancements, releases and support regression testing and translated the business requirements into technical and systems requirements.
  • Researched and evaluated alternative solutions and recommended the most efficient and cost effective solution for the systems design considering existing systems, available technology, the capacity and limitations of equipment, operating time and form of desired results.
  • Monitored and maintained health of mission critical systems Monitor data integrity and performance of systems, designed, implemented, and maintained SharePoint Server farm architectures to support intranet, extranet, development, and test environment deployments.

Confidential - Manassas, VA

Systems Analyst

Responsibilities:

  • Provided systems and applications support which include SharePoint and QAD (ERP Systems) to various projects within organization.
  • Designed and developed applications systems and analyzed of business process flow with in SharePoint, QAD (ERP System), InfoPath, SharePoint Designer and K2.
  • Managed multiple projects and project teams using Agile SCRUM methodology and provided project management oversight to cross functional IT projects.
  • Customized over 30 business process from a paper based to an Electronic based workflow, utilizing web services 4GL to communicate with the ERP database systems, Info Path, C#, HTML, CSS and XML, jQuery, SharePoint Designer and SQL Server.
  • Supported integration of SharePoint with Team Foundation Server (TFS), created standard operating procedures (SOPs) document for system administration tasks, performed backups, migrations, and recovery of SharePoint objects using the out of box capabilities.
  • Developed customized business programs for QAD using 4GL (SQL like language) to manipulate update and maintain the data from the database to front end of software.
  • Monitored the SharePoint Farm performance and manage parameters to provide fast query responses to front end users.

Confidential - Rockville, MD

Systems Analyst

Responsibilities:

  • Worked within several operating systems which include LIMS Labware, Oracle relational database and Crystal Reports, to maintain and support the daily operations of the business.
  • Processed data available in Flat Files and Relational Databases.
  • Performed analysis of business rules, business and system process flows, user administration to be used for the platform.
  • Translated the business requirements into technical and systems requirements.
  • Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
  • Worked as a team member closely with other technical staff to ensure connectivity and compatibility between systems. And worked with QA team to design test plan and test cases for User Acceptance Testing.
  • Developed and maintained the LIMS Labware software using LIMS Basic programming language which utilizes SQL to manipulate update and maintain the data from the database to front end of software.
  • Wrote and maintained systems documentation, work practice documents, and validation scripts as well documented systems problems and resolution for future reference.

Confidential

Technical Support Specialist

Responsibilities:

  • Provided instructional and clerical support for scientific laboratories, responded to queries either in person, over the phone or email and wrote training manuals.
  • Set up equipment and laboratory experiments in Biology and Microbiology labs weekly.
  • Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Installed, maintained, troubleshot and upgraded computer hardware, software, and personal computer networks.
  • Developed and maintained several department websites using XML and HTML.

Confidential

Bioinformatics Specialist

Responsibilities:

  • Built Confidential, a genome browser for Medicago (a legume being completely sequenced), developed data transformation and data exchange programs to process and transmit the scientific research datasets from the Medicago to other public databases.
  • Applied Perl to connect to the MySQL database and implement new web user interface components.
  • Utilized SQL to manipulate update and maintain the data from the database to front end of software.
  • Provided competency in all phases of complex technical assignments, relational databases, software architectures, and software lifecycle methodology and information systems development.
  • Performed machine learning, natural language, and statistical analysis methods, such as classification, collaborative filtering, association rules, sentiment analysis, topic modeling, time-series analysis, regression, statistical inference, and validation methods.
  • Collaborated with others in lab to build the database tools and functions as well as maintained the front-end interface task and back-end database, analyzed and modeled structured data using advanced statistical methods and implement algorithms and software needed to perform analyses and performed explanatory data analyses, generate and test working hypotheses, prepare and analyze historical data and identify patterns.

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