Business Analyst Resume Milwaukee, WI - Hire IT People

SUMMARY

Experience in all phases of the Software Development Life cycle (SDLC), including requirements gathering, project planning, scheduling, testing, defect tracking, management, and reporting.
Skilled in manual testing, including integration, user acceptance, positive and negative, functionality, and regression testing.
Collaborate with other team members/users to resolve problems and meeting specific technical/business needs.
Strong self motivation with excellent time management skills, including ability to manage multiple time sensitive projects simultaneously.

TECHNICAL SKILLS

Microsoft Office 365 (Excel, Word), Working knowledge of Microsoft Access
Health Claims System, Provider, Pricing and Negotiations, Benefit Configuration, Claims Edit - Mckesson, EOB, Product Manager, FAID, DB2
Cherwell Services, Rational Clear Quest - Defect Tracking Tool
Testing Tool, HP Service Desk
Lotus Notes, Outlook, ABF Client User

PROFESSIONAL EXPERIENCE

Confidential, Milwaukee, WI

Business Analyst / Test Coordinator Analyst

Responsibilities:

Oversaw, conducted and documented functional and non functional ad hoc, QA and UAT testing on developed applications (.net applications, web services and mainframe systems) as well as testing of various vendor/partner sites.
Ensured appropriate environments were ready for testing based on project timelines.
Logged defects for defect tracking and communicated to other project team members of any critical / high priority items that require immediate attention.
Triage inquiries from development and project team regarding defects and retest any defects that are returned from development for retesting.
Assessed users’ needs to determine functional and business requirements for mainframe systems/applications to support new products and enhancements for Product, Claims, Rating and Business Rule Administration for quarterly implementation cycles.
Coordinated on-going system maintenance to ensure a cost effective, efficient, accurate processing and data environment based on Health and Human Services clarifications/decisions, compliance regulations and state mandates.
Provided training and technical support to application users.
Performed root cause analysis for escalated complaints received by the Service Desk and made recommendations to mitigate the volume of calls received.

Confidential, Miami, FL.

Business Analyst/ Test Coordinator Analyst

Responsibilities:

Lead Business Analysis BEST EOB project to process at Emdeon .
Lead Business Analysis for Product Manager benefit structures coding.
Test ed and validat ed the data stored in the system for accuracy and integrity prior to and after deployment.
Service Desk support .
Create d test cases, test scripts .
Execute DB2 queries using QMF or File-AID for DB2 .
Resolved Compliance Issues .
Validated 3 rd Party Vendors files
Implemented Group Market (GM) Mainframe Releases