IT Business Analyst Resume

OBJECTIVE:

Seeking assignments in Business Analysis, Process Improvement projects, Functional Analysis, with a reputed organization in IT sector.

SUMMARY

Analytical, enthusiastic and innovative Business Analyst with over 3+ years of experience in Business Analysis, ERP implementation, Process Improvement & Software Development life cycle.
Recognized proficiency in business process mapping, requirement study, defining the various specifications for application implementation, and client interaction for resolving concerns.
Resourceful and deft in all phases of the SDLC, with strong software upgrade and application support skills across technology platforms.
Extensive experience in gathering, managing and documenting business and functional requirements, communicating effectively with upper management, developers and QA engineers.
Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Use Case, Sequence, Activity diagrams, flow diagram using MS Visio and Smart Draw.
Have exposure in educating internal customers on business systems and procedures and working with other analysts and QA team to set priorities and schedules.

PROFESSIONAL EXPERIENCE

Confidential

IT Business Analyst

Responsibilities:

Working as Business Analyst & act as SPOC with client for any escalation and work related issues.
Gathering Business Requirements, Business Process flow, Business Process Modeling and System validation
Understanding changes from client, checking effect of changes and suggesting better way to implement change.
Conducting Functional/ User Acceptance Testing (UAT) and User Trainings
Responsible for frequent communication with the client. knowledge in conducting Gap Analysis and documenting AS-IS and TO-BE business process
Proficient in MS Office tools like Word, PowerPoint, Excel and MS Visio
Basic Knowledge in SQL Programming and Data Analysis
Excellent written, verbal, interpersonal and conflict resolution skills

Confidential

IT Business Analyst

Responsibilities:

Interacting with the client's business team to gather the business requirements and designed mock-up screens based on the requirements.
Handle the responsibilities of analyzing and documenting business requirement.
Implement business modeling using MS Visio to develop screens for the application
Provide support to supervisors by documenting organizational structures, internal process and client’s business requirements.
Responsible from start-to-end business Analysis, project execution, testing, UAT, Implementation, interim & final delivery and incorporation of feedback (if required)

Confidential

IT Business Analyst

Responsibilities:

Automated Process Discovery is a tools developed by Confidential to analyze the business process.
Responsible for generating process flow diagram using tools and finds the bottle neck, loop holes in the processes with the help of flow diagram.
Analyzed the processes of SAP- Order to Cash cycle of the organization and suggested changes to make it more effective
The project involved the discovery, analysis, implementation and deployment of a number of complex business processes that are being used by the company to engage with their existing and new accounts.
Analyze the Hiring Process of the organization and suggest optimized solutions for the same in order to improve hiring process.